Customer Reviews for BigDog Motors Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of BigDog Motors Inc

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Joseph C. on

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I was charged an additional day when I returned the equipment on 4 July as scheduled. Location was closed - no reason I should be charged.

DAN L. on

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3rd time always great. Let us take it a day early

Jonathan M. on

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Customer did not leave a comment.

Danielle C. on

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Helped out w everything the trailer was easy to use

mark k. on

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Everything went as expected

Frank T. on

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All Good

DAN L. on

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Everything went well. Had no problems

COREY O. on

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Customer did not leave a comment.

Grace W. on

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HOWARD F. on

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Mathew G. on

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NANCE R. on

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Uhaul was clean and ran well

Ivan P. on

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Customer did not leave a comment.

SCOTT K. on

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Roxanne D. on

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Aside from the fact that I reserved a uhaul at dealer in the same town I lived in where I wouldn't have been charged all the extra miles and then wasn't able to get it in that location, it cost 70 bucks rather than 35 the service at big dog motors was great and they had what I needed on a moment's notice.

barbara r. on

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Repeat customer always great

Steve D. on

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Everything went great

Robin G. on

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Dirty truck. It leaked and the whole trip the truck rocked forward and backwards like we were on a roller coaster. Also some type of mechanical problem with the steering, with a whining and clicking noise when turning steering wheel.

MICHAEL C. on

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Always easy to work with

Frank T. on

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Went well for a 500 mile ride

GARY B. on

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Truck road great. Very surprised from a big truck

Michael H. on

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Trailer leaked. This is the second trailer i rented. Both trailers leaked.

Jennifer K. on

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We was happy they were open on Sunday

SHAHID K. on

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Overall good experience

Justin D. on

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Customer did not leave a comment.

Carmen N. on

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Everything went well

Garrhett D. on

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Everything worked out great.

MATT L. on

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All was great

Lalayna C. on

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Thank you

MICHAEL C. on

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Always a pleasure to work with you BigDog Motors

MICHAEL C. on

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Excellent all

MICHAEL C. on

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Great place and helpful

Joe M. on

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Very Happy W everything

BRIAN L. on

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Excellent no problems

MICHAEL C. on

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Everything Great

KERRY M. on

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Friendly and easy to work with

Brianna T. on

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Great and everything

TOM L. on

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Very Friendly nice clean location truck was great

Ernest H. on

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Customer did not leave a comment.

Dennis P. on

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Go over the truck to now what the buttons do and walk out to the truck with me

KEITH T. on

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Customer did not leave a comment.

Donna C. on

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Great place. Bought our car from them

MIKE J. on

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Customer did not leave a comment.

ROBERT P. on

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Great place like he's open 7 days a week

Anthony F. on

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everything was good,

barbara r. on

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Very nice people and great place to have work done

WILLIAM B. on

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Even if you have a reservation you might not get what you reserved!

Timothy B. on

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I reserved the truck on line the night before and when I picked it up the next day, everything went very smoothly. The people were very nice to deal with, the truck was in great condition and worked well. It was a great rental experience.

steven P. on

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Customer did not leave a comment.

Carl J. on

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Everything was well

Christine A. on

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Always Good Service

john v. on

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Customer did not leave a comment.

Christine A. on

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Great place to do business

KIT M. on

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Customer did not leave a comment.

Leskebich A. on

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The owner was very nice guy. Went beyond what most locations would do. He met me after hours because I got out of work late. He also stayed in contact with me after business hours on the extra day I needed. I would highly recommend him and the location to anyone. Very pleased. Trailer is a nice trailer and tows very nice.

Ken C. on

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Everything was good

Phyllis C. on

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The best experience yet Thanks

Ken K. on

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Customer did not leave a comment.

Christin M. on

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Customer did not leave a comment.

Phyllis C. on

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The Best

KIT M. on

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Customer did not leave a comment.

Randall C. on

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Customer did not leave a comment.

David K. on

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Average, needs inprovement on location

Michael G. on

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Great location friendly staff

Jim W. on

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Both dealers were great!!

Clem S. on

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Great everything was grest

Landry C. on

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Everything was great

Ronald D. on

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Nothing.

john g. on

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Very happy w everything they went out of the way to find me a uhaul and waited after hours for me

Jeff M. on

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Customer did not leave a comment.

Michelle N. on

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LORI W. on

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Dora L. on

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guy was very nice, even waited after hours till I could get there because another hual place was behind. Only thing I have to complain about is that I was charged for the insurance when I wasn't even asked if I wanted it. Had to go out of my way to pick this up after picking up a truck at a different location, didn't get insurance there didn't want it for the trailer either. I would go back if needed to.

Valdmere V. on

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Customer did not leave a comment.

Ron H. on

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Friendly staff

Nicholas A. on

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Very happy w my experience

Steven H. on

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Customer did not leave a comment.

DONNA K. on

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Thanks

Jamis G. on

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Customer did not leave a comment.

Mark L. on

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BigDog is Great

KIT M. on

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Customer did not leave a comment.

Todd S. on

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Fast and extremely friendly! A+

Leslie C. on

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Very Happy

Don H. on

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Customer Friendly truck ran great

PATRICIA D. on

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Very happy with the service and equipment

Richard C. on

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Thanks for the help

Vic T. on

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Thanks

Robert L. on

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Love BigDog s

Victoria Kennedy L. on

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The truck was clean but had a broken windshield.

Karen F. on

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Great Service easy to get in and out of location

Ken C. on

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Very Helpful and great prices on brakes

DOUG R. on

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Great Friendly customer service.

Thomas S. on

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Customer did not leave a comment.

SHAWN W. on

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They went above

Philip F. on

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Great Facility very Helpful

Lauryn A. on

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When I first booked my uhaul I was told I could return it to any uhaul location. Come to find out the truck they gave me was “restricted” and after spending an entire day moving I had to drive another 3 hours back to return it to the same location. Then drive back again. I would NOT have rented if I knew that from the beginning. Very disappointed. I’ve used uhaul several times over the past few years and never had that issue.

Michael H. on

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Equipment was up to date and rode well and exceeded our expectation.

David W. on

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Was supposed to be picked up in Yorkville, but location got changed to Frankfort, which is further away. This was a bit inconvenient and there appeared to be plenty of trucks at other UHaul locations that were closed.

DONNA K. on

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Friendly and clean place to do business

Rudy S. on

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Great facility