Customer Reviews for Bills Auto Repair

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Bills Auto Repair

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timothy r. on

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TIM K. on

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gordon w. on

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Very nice people

Joseph W. on

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Thanks, Donna, for facilitating our truck return without the $81 fee. You were very helpful! JJ

annemarie b. on

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Everything went very smooth, truck clean and comfortable, would rent in future if I need to but hope I never have to move a piano again

patrick g. on

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michelle m. on

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Chris C. on

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Best experience I have ever had renting from UHaul. They were knowledgeable, professional, efficient and displayed an honest interest in my having a successful trip. My experience with "neighborhood" UHaul locations has in general not been good, but these people exceeded my expectations. They provided better service than I have received at full-service, full-time UHaul centers.

james c. on

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garry l. on

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Caitlin L. on

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The lady who helped us with the truck was AMAZING.

Michael M. on

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Equipment was not serviced or prepared for a trip half-way across the US. I, the customer, observed several safety related issues with the trailer that I had to utilize road side assistance for. Three tires replaced to include a blown out tire on a major interstate throughout the rental. Customer service and response great; ensuring your customers are provided safe equipment ready to support their move is in question.

Richard B. on

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keith T. on

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JAMES P. on

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david c. on

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Bryon M. on

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Sharon A. on

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The dealer was the best part of the experience.

jennifer s. on

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They were the best U-Haul dealer I have ever dealt with . Going way out of there way to be sure my needs were met a great big thanks to them. Far better then any of the others in the area.!!!

KEVIN L. on

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David H. on

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We ended up getting a truck at Bill's Auto Repair after the other Uhaul provider in Greenfield decided to close the weekend we needed the truck (without informing us- we just arrived to find a handwritten sign on the door). Some time on the phone, routed through several Uhaul reps, found us heading to Bill's Auto which luckily was open for one more hour. They accommodated us without complaint despite the last second nature of our visit.

RICHARD S. on

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Great job.

joseph j. on

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Kelly C. on

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Donna is a very professional representative. Great customer service!

Dena B. on

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paul b. on

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Very helpful, knowlegeable, courteous service!

marc l. on

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JAMES P. on

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Jim P. on

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I rent trucks for my business 8 -12 times per year. I'm very Glad that UHaul has improved the quality of their fleet. In years past there were a lot of beaters at your locations that should have been taken off the road.

Philip W. on

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We should have been told that the place we were first going to rent the trailer was not renting out this type of trailer for a one way trip so we had to contact someone who could find us a trailer that could be rented out for a one way trip. Luckily one was found in another town 30 miles away.

Joseph G. on

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Customer did not leave a comment.