Customer Reviews for Bills Smoke Shop
(U-Haul Neighborhood Dealer)

23 reviews

13036 Glenoaks Bl   Sylmar, CA 91342

(818) 356-8793

Hours

  • Mon-Fri: 9:30 am - 7 pm
  • Sat: 10 am - 4:30 pm
  • Sun: 9:30 am - 4:30 pm

Services at this Location:

Contact Us

(818) 356-8793

13036 Glenoaks Bl
Sylmar, CA 91342

Services at this Location:

Hours

  • Mon-Fri: 9:30 am - 7 pm
  • Sat: 10 am - 4:30 pm
  • Sun: 9:30 am - 4:30 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Ko Jen T. 
Rating:
5.0

Staff was friendly and knowledgeable. Smooth transaction

Jaime M. 
Rating:
1.0

gave me a truck had a broken gas tank, and uhual can't find a replacement truck for me. I had to unload a full truck furniture and found a moving company. By the way, Uhual still charged me.

Peng Y. 
Rating:
5.0

Customer did not leave a comment.

robert P. 
Rating:
3.0

Customer did not leave a comment.

michael P. 
Rating:
4.0

Customer did not leave a comment.

Herbert T. 
Rating:
1.0

very bad service. we rented a truck at 4pm and returned it the next day at 3pm. they charged us for 2 days rent. they said we should have returned it the same day. I will report to BBB. Uhaul should not have dealer like bills smoke shop. they will mess up their reputation

Edvin C. 
Rating:
3.0

Customer did not leave a comment.

Michael H. 
Rating:
3.0

Customer did not leave a comment.

TOBY K. 
Rating:
5.0

Customer did not leave a comment.

Curt B. 
Rating:
4.0

Customer did not leave a comment.

James R. 
Rating:
4.0

The inside of the uhaul truck was disgusting, there were dirty q-tips and strange hair all over the seats.

Marisol A. 
Rating:
5.0

Amazing experience!

Amy P. 
Rating:
5.0

Customer did not leave a comment.

ANDRES Z. 
Rating:
5.0

While the site in Sylmar was excellent. We were sent to 4 different sites in a 24 hour period. One site (Ventura) had the courtesy to call us to let us know the truck did not arrive. Another site ( Sherman Oaks) did not call to tell us the truck was broken and not available. We drove for an hour to get to Sherman Oaks to find this out. We were then diverted to Sylmar. The whole pick-up experience set us back many hours during a critical time period.

ERIC K. 
Rating:
5.0

Service was great. In and out in about 5 minutes.

Richard M. 
Rating:
5.0

Everyone was very friendly, helpful and made sure to answer all my questions. I'll be back.

Michael G. 
Rating:
1.0

The drop off location did not give me a receipt. He told me I'd receive one via email I never did. I was charged 166.00 which should have only been for gas when I called they told me to call uhaul. As the location in Las Vegas shouldn't have charged me. Horrible experience that I'm still trying to work out with my credit card company. Never again will I rent

Linda F. 
Rating:
5.0

Great service!

Ray B. 
Rating:
5.0

Probably the best place in Sylmar to get a U-Haul Bill's smoke shop there are very friendly and have way above average service

Ronald A. 
Rating:
5.0

Customer did not leave a comment.

guadalupe A. 
Rating:
1.0

I had a horrible experience at this location. I need a manager to contact me ASAP. They over charged my credit card and won't help when I called this location to inquire why there are additional charges. My name is Alvaro Rodriguez and my number is (818) 621-7653.

Aurora M. 
Rating:
5.0

Excellent service

Omar C. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top