Customer Reviews for Bin 741 Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Bin 741 Storage

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Mark G. on

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Quick pickup, hook up, and drop off. Nice people as well! Thank you.

Egide N. on

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This place was awesome! Convenient and easy access. Secure! The young lady in the front office was great. She is very friendly and takes time with all her customers.

Amy S. on

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I went to pick up my truck and the woman had closed up early. I showed up at my pick-up time, 30 minutes before close, and nobody was there. I did the pick-up on my phone but there was no code provided to unlock the key box. After getting put on hold 3 times, Uhaul finally got me in contact with the owner. He got me the key code but my equipment wasn’t in the truck. He wanted to just refund me for equipment cost but I had been switched to this location last minute because of the equipment I ordered. I couldn’t finish my move without this equipment. I had to drive back two hours later to get the equipment after the lady drove back and got it out of the office for me. This caused a lot of frustration and caused me to still be moving things in the truck at 1am. I would have given less stars if it wasn’t for the owner making the lady come back and get my equipment for me. I won’t be renting from this location again and I won’t recommend it either. This was the worst U-Haul experience I’ve had yet.

Michael K. on

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Emily is very friendly and very helpful.

charles h. on

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Joy S. on

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Mark L. on

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charles h. on

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Tamara T. on

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Faye W. on

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every thing was great thinks for your help.

William J. on

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nothing. She is a new owner but worked hard to make it run smoothly and get me in the truck I reserved and made all the particulars with drop off and after hours service very clear. I would recommend this location and plan to use it next time I need a UHaul.

Alejandro S. on

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Everything was great. The only thing is that into the cabin was a little dirty.

Robin B. on

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Jimmy L. on

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Emily was very courteous and helpful, the location was very convenient.

Cynthia S. on

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Anna O. on

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Javon N. on

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Brake lights and turn signals work but the actual lights didn’t come on. Had to leave at another location which resulted in U-Haul being able to locate it. Resulting in $600+ dollars being charged. Highly upset and needs to be resolved

Gilbert R. on

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The UHAUL 24/7 application is HORRIBLE! All the people at 741 we be helpful and honest, but that app has way too many issues.

Kimberly C. on

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Edmond C. on

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Heather M. on

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KIMBERLEY B. on

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Ellis C. on

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Ryan S. on

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GERARD K. on

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ken P. on

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Emily was extremely helpful and very knowledgable about how to operate the trailer. I was moving alone and had no help unloading A sofa and bed and mattresses. She jumped right in and helped! Although shes small, she's strong! I cant thank her enough for her kindness and assistance. I will be returning and referring this location in the future.

Cristie E. on

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The pick up and drop off process for 24/7 rentals took much longer than I anticipated. I love the option, but I think going in during regular business hours would have been quicker.

CHARLIE S. on

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great service

Richard P. on

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Outstanding customer service.

Kylie A. on

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Kevin B. on

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Mark S. on

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Booked Truck for 9.30am pick up. Notice on door said the location was open at 9am however after I called the number they said they don't open until 10.30. Waited over an hour. Not good

wesley w. on

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The lady that was working and helped me to drop off my trailer was exceptional. She was very friendly and helpful and did an excellent job.

PAMELA W. on

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People were very professional and were extremely nice!!!!

Rocky R. on

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Everything was great just keep up the good work thanks

Gavin R. on

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Maybe sign or extra dropoff box at other end of location

Brent W. on

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Ward T. on

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Jermaine S. on

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