Customer Reviews for Bin There Dump That

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Bin There Dump That

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kris T. on

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Dan M. on

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kris T. on

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Andrew R. on

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Not a thing! Michelle made it a very easy, pleasant experience.

ANDREW S. on

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Audrey Z. on

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Ronald P. on

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Adrian C. on

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Molly is great! Awesome customer service!!

Martin J. on

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JUSTIN B. on

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I'm a repeat customer. Thanks to the friendly and knowledgeable staff. Makes everything run smooth.

Nancy K. on

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Excellent customer service!

andrea g. on

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Keep your be trucks in safe operating condition!

Tim R. on

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You changed my pickup location and never informed me. It was up to me to spend an hour of my Saturday calling the original pickup location so they could tell me to call UHaul and wait on hold for 30 minutes before someone told me the location was on the other side of Findlay. I then drove there to pick up the truck, so UHaul wasted an hour of my day just because you failed to communicate the information me.

Janine E. on

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The people are friendly and checked us out quickly BUT - I had to pick up the truck 33 miles away from where I initially requested. I received a text Thursday for a different pickup location which was 28 miles from the original request, then Friday received another change to this location. I had to pay more gas plus the inconvenience.

Brent R. on

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The staff was very welcoming and there willing to help with any questions I had.

David R. on

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Customer service was the best I've ever had. They hooked the trailer up while I finished my paperwork. When I returned with the trailer they came right out and unhooked the trailer in the rain

Yvette B. on

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STAN R. on

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Easy breezy no problem

JUSTIN B. on

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The friendly staff was fast and very helpful. Will be back to use the services from this location again.

Richard P. on

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Left lights didn't work,still drove 1200 miles.people in office really nice & helpful.I should of checked lights before I left there shop.

Billy D. on

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Not a thing everything was perfect.

Gregoire B. on

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Daniel M. on

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Check this truck for wheel or transmission problems. It was very jerky at 35-45 MPH. it was still jerky at highway speeds, but not as bad.

nick t. on

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robert g. on

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Great people

Jody A. on

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Pick up was fast and drop off was the same. Michelle and the gentleman that helped her were both efficient and very friendly. Great experience.

Daniel M. on

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Jerry S. on

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Frank S. on

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Can't really think of anything.

Firestorm F. on

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Becky W. on

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I ordered a utility dolly and one was not in the truck when I arrived at my apartment. With an already busy day I could not drive back to pick it up. Thankfully the movers I hired had one to use so it all worked out.

keith b. on

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When I arrived to get the truck, no equipment was assigned. I wasted an hour on the phone trying to get the mess right. As I was sitting in the truck with the key in the ignition. The rep on the phone said there was no way to get a truck. She then offered me a truck 30 miles away. I would have to pay the mileage, estimated $60. It was a U Haul faux pas. Why was I to pay? When I questioned paying extra, I was told to file a complaint. Again, a U Haul faux pas, why would I pay. Finally, after 6-8 contacts and an hour of wasted time, a rep assigned my truck remotely. What was this done within the first 5 minutes. I would like to think that your people are untrained, rather than just plain lazy. You can figure it out. Her name was xxxxc. I was irate on the phone. My madness should have been expected since I had a reservation and U Haul dropped the ball. All I wanted to do was get my truck rented.

Kara W. on

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Amy R. on

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Miriam K. on

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kent M. on

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If I ever need a trailer This is where it will come from. thanks

Tim H. on

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Great to deal with!

Ann W. on

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John R. on

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Ronald O. on

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Everything was perfect only place I'll go to from here on out.

Wanda B. on

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