Customer Reviews for Binders Automotive

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Binders Automotive

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mike W.
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Excellent service and friendly staff!!

Debra H.
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When returning the truck after hours the website would not allow me to upload a picture of the mileage/gas. It would not allow us to complete the return because of this. We spent 1/2 hour trying to do this and finally had to just put the keys in the drop box.

PHILIP C.
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Customer did not leave a comment.

Steven B.
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Deb H.
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Uhaul website slow so had to wait.

Donald W.
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The return app for after hours returns is awful!! Thus is the second time we've used this and it is still had to navigate around...go to this page...log into your acct...what if you don't have an account??? It takes 20 minutes to locate that part

Allan M.
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Customer did not leave a comment.

Terry E.
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Michael W.
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Binders was excellent. Very friendly and knowledgeable.

John B.
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Customer did not leave a comment.

Nicole E.
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Andy K.
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Gale M.
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Glenn B.
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Return was not easy. They couldn't locate my iPhone to do the check in even though my locations was turned on. Was there for 30 minutes and finally had to call Uhaul to let them know I just dropped the key in the box

Jasper F.
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Customer did not leave a comment.

Nathan S.
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Great service

Debra B.
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The location was fine but it wasnt opened all day and by the time I figured out how to do what I had to do to return it we were already past our drop off time by 3 hrs and I didnt realize we had to return in online I thought we just dropped it off at the location and left so we had to go all the way back once I logged into uhaul and seen we had to take pictures we had to drive all the way back over there and do it correctly which cost me about 84 extra dollars!

Robert K.
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George D.
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tamra C.
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Megan N.
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Everyone was such a big help! You guys were awesome!! Thanks for everything

Jeromy H.
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The truck shook like crazy, steering wheel was almost completely sideways in order to drive straight. The check engine light was also on. On the way back to drop off which wa 100 miles the cab of the truck engulfed in smoke, pulled off the highway and rolled my ankle jumping out, sat for 4 hours waiting on assistance just to be asked to jump up in the engine compartment and help the 60yr old mechanic fix 2 blown radiator hoses, after all this they expected me to still make this 100 mile trip to return to original pickup location and when I asked for someplace closer they said I would be charged "an arm and a leg" if I returned it anywhere else. Mind you it's now 5pm on a Sunday when I have to be out the door for work on Monday at 6am and they still wanted me to make this 4hr round trip. I refused and told them I would sue of they charged me a single penny extra. My advice, use Ryder or Penske and stay away from this subpar equipment

David S.
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Customer did not leave a comment.

mike W.
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Excellent service!!

jean S.
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Customer did not leave a comment.

Donald M.
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I rented from Binders Automotive because all the trucks in Fremont were reserved several days before. Adding 30 miles to my bill at .99 per mile. Binders Auto is great, wish they were closer.

Craig S.
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Great people to work with. Very friendly and helpful.

jeff M.
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Customer did not leave a comment.

Chip W.
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Renee A.
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Fast and friendly. Would recommend

brad P.
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Customer did not leave a comment.

Scott S.
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Tom A.
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clarence S.
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todd B.
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The pick up of our U-Haul trailer in Gibsonburg Ohio was very professional, clean, and no problems at all with anything.

Brett N.
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Very friendly and answered all our questions. If any family member or friends and even us need to use a piece of equipment for moving this is the place I will recommend every time. Thanks

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