Customer Reviews for Birmingham Automotive
(U-Haul Neighborhood Dealer)

67 reviews

14829 SR 113   Birmingham, OH 44889

(440) 965-4310

Location Hours

  • Mon-Fri: 8 am - 12 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(440) 965-4310

14829 SR 113
Birmingham, OH 44889

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 12 pm
  • Sat: 9 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Good service

JAMES B. 
Rating:
3.0

Customer did not leave a comment.

John H. 
Rating:
5.0

Tim was very flexible with his schedule to accommodate me with my concerns. I stopped by several times to be sure my vehicle was capable of long trip. Tim was very understanding and I will do business with him again

Ernest M. 
Rating:
5.0

Great experience. Convenient, efficient. Equipment was well maintained, clean, and ready to go.

Pamela M. 
Rating:
3.0

Customer did not leave a comment.

JAMES F. 
Rating:
5.0

Tim was a very great guy to work with. Yes, I will go back when needed

JOHN D B. 
Rating:
5.0

Friendly service

Thomas P. 
Rating:
5.0

They were great to pick up from and communicated perfectly!

Jeff F. 
Rating:
5.0

Nothing.

JOSEPH C. 
Rating:
5.0

Tim was great to work with.

rich P. 
Rating:
5.0

Friendly staff and very easy to do business with

Dustin G. 
Rating:
5.0

Tim is a great customer service guy.

Jack M. 
Rating:
5.0

Customer did not leave a comment.

Lynn W. 
Rating:
2.0

Was not given the right truck. I could have done more checking. But I think that is there job not me.

DARRELL B. 
Rating:
5.0

The owner of this location was lovely and so helpful, even going so far as to staying a little late to be there when I picked up the truck because I was a little unsure of how the process worked. He was so nice and kind and just so sweet.

Tamara L. 
Rating:
5.0

Customer did not leave a comment.

David J. 
Rating:
4.0

Customer did not leave a comment.

Sophia P. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH C. 
Rating:
5.0

Customer did not leave a comment.

RODGER R. 
Rating:
5.0

Customer did not leave a comment.

Paul C. 
Rating:
4.0

Customer did not leave a comment.

Ryan S. 
Rating:
5.0

Customer did not leave a comment.

LIZ D. 
Rating:
5.0

Tim was pleasant and very professional. He did a fantastic job assisting with my trailer rental.

john H. 
Rating:
5.0

Customer did not leave a comment.

DAVID M. 
Rating:
5.0

Customer did not leave a comment.

JACOB M. 
Rating:
5.0

Customer did not leave a comment.

FRANK T. 
Rating:
4.0

Customer did not leave a comment.

MATTHEW Y. 
Rating:
5.0

Fast service, good truck, no problems , will be using again soon.

DAVID M. 
Rating:
5.0

Customer did not leave a comment.

BRETT C. 
Rating:
4.0

Everything was good. The gentleman who took care of me was very nice and helpful...great customer service.

RACHEL T. 
Rating:
5.0

Easy drop off

Doug S. 
Rating:
5.0

Customer did not leave a comment.

DOUGLAS E. 
Rating:
5.0

Customer did not leave a comment.

Julia M. 
Rating:
5.0

Tim was very helpful when I picked up my trailer.

JACK M. 
Rating:
5.0

Customer did not leave a comment.

Eugenia J. 
Rating:
5.0

They were very accommodating.

KENNETH G. 
Rating:
5.0

Tim was amazing and very very helpful!!

GEORGE H. 
Rating:
5.0

Customer did not leave a comment.

Stephen L. 
Rating:
5.0

The manager, Tim, is great - very attentive and he knows how to "get it right!"

DAVID G. 
Rating:
5.0

Customer did not leave a comment.

Scott V. 
Rating:
5.0

Customer did not leave a comment.

Stephen R. 
Rating:
3.0

I gave it an average rating because I dropped the truck off after hours so I didn't go in or meet anyone.

CAROL B. 
Rating:
5.0

Nice

JESSICA J. 
Rating:
5.0

Customer did not leave a comment.

Charles S. 
Rating:
4.0

Customer service was great, Tim was responsive and helpful.

Scott W. 
Rating:
5.0

The trailers are the worst design I have seen. And your customer service needs work as well as your prices. I will never use U-Haul again. The agent was great.

Patrick J. 
Rating:
5.0

Customer did not leave a comment.

Anthony N. 
Rating:
5.0

Tim was very nice. Went above and beyond to get my business!

Allen M. 
Rating:
5.0

Customer did not leave a comment.

Jennifer F. 
Rating:
5.0

Customer did not leave a comment.

Cindy B. 
Rating:
5.0

Tim, the owner, was very good to deal with!! Facility nice and equipment well taken care of.

steve P. 
Rating:
5.0

Customer did not leave a comment.

Eric L. 
Rating:
5.0

Customer did not leave a comment.

Lawrence D. 
Rating:
5.0

Tim is awesome!!! Very easy to get along with, very accommodating.

Michael M. 
Rating:
5.0

Customer did not leave a comment.

Angela J. 
Rating:
4.0

Customer did not leave a comment.

Eric L. 
Rating:
5.0

The wiring on this trailer had two issues which precluded the lights from functioning. The location manager/owner Tim literally saved the day by doggedly troubleshooting and repairing the issues which resulted in restoring the trailer to full function. His cheerful demeanor and thorough efforts ensured a flawless and safe 1300 mile journey from northern Ohio to south Texas. He snatched victory from the jaws of defeat. I highly recommend this location.

James C S. 
Rating:
5.0

Customer did not leave a comment.

STEVEN H. 
Rating:
5.0

Customer did not leave a comment.

Zachary N. 
Rating:
5.0

Friendly service vehicle was clean and ready awesome experience I would recommend again.

JASON L. 
Rating:
5.0

Quick & easy drop off.

Richard G. 
Rating:
3.0

Customer did not leave a comment.

Blake A. 
Rating:
5.0

Customer did not leave a comment.

Joseph T. 
Rating:
5.0

Customer did not leave a comment.

Steven F. 
Rating:
5.0

Customer did not leave a comment.

Joanne G. 
Rating:
3.0

Make sure when I pay for an appliance dolly I actually receive one. Made moving my fridge and stove extremely difficult.

Patrick H. 
Rating:
5.0

Online registration has too many pages asking "do you want this". Ask 1 question : do you need extras? If no, then go to check out.

David S. 
No reviews have been submitted for this location.

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