Customer Reviews for Biz Center

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Biz Center

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

GREG C. on

Rating:

Keith was excellent to deal with.

melanie G. on

Rating:

Owner was present to help hook up the trailer to my vehicle. He was professional and very accomodating as I returned trailer a few hours earlier than planned.

Jihad M. on

Rating:

The staff at The Biz Centre U-Haul give us excellent customer service and was very helpful.

Tom M. on

Rating:

Make sure that requested equipment is in the vehicle.

Patrick H. on

Rating:

Customer did not leave a comment.

Adam A. on

Rating:

Gentleman we dropped truck off with was extremely knowledgeable and helpful. Very polite/professional. Loved his service!

Don K. on

Rating:

Uhaul is represented excellent at this location. I will rent again when needed!! I would also highly recommend to anyone that ask.

taft M. on

Rating:

Customer did not leave a comment.

Otto B. on

Rating:

It’s regretfully he does not open until 11 AM weekdays. I wanted the trailer earlier, so he was very accommodating saying he would come in at 9:30, but he did not make it there until 10:15, however, I was still out of the place before 11 AM. I used the time waiting for him wisely by reading the instructions in detail on the insides of the doors of the 12 foot trailer. The inside of the trailer was quite clean, but was covered with a fine grit next to impossible to see, but easy to feel. So, I spent about a half an hour with a bucket of hot water and a rag on my hands and knees cleaning it out so as not to make our belongings dirty or get torn up. I thought I read online that it said all trailers come with a padlock to lock, but there was none supplied even though I asked about it.

Candice M. on

Rating:

Thanks for everything amazing service!

NATHAN S. on

Rating:

Customer did not leave a comment.

timothy B. on

Rating:

Customer did not leave a comment.

EVANS B. on

Rating:

Nothing I

scott B. on

Rating:

Where do I start..... Had a friend drop us off to pickup the truck. Rental place was in the downtown area of Ft Wayne and was not in the greatest of neighborhoods. Ended up being a pay-as-you-go cell phone business, as well as what was most likely stolen shoes and stereo equipment business. When we walked through the entrance the smell of marijuana smoke about knocked us over!!! There were 2 color gentlemen inside as well as the owner of the Biz Center. Owner greeted us quickly and went back to assisting the others. While waiting 2 other customer's came into the shop, the first needing a screen protector for his phone and the second a lady that was drunk and/or on drugs! She kept using a secret word to what I would assume is used to purchase drugs....... She became irate after cutting in line in front of us and eventually left. After 40 minutes of waiting we finally filled out the paperwork for the rental truck. The shop owner was very disorganized and DID NOT explain anything about the contract, nor walk around the vehicle with us! He simply handed us the keys and ushered us out the door quickly. The trucks interior had not been cleaned in several rentals from the looks of it and the windshield had several weeks of bug guts all over it. It was an awful experience and I'm just glad to have gotten through the experience with my life! Do NOT rent from this place and I really hope U-Haul corporate checks them out.!

Leandra C. on

Rating:

Clean the trucks between rentals.

keyquila T. on

Rating:

Customer did not leave a comment.

donny W. on

Rating:

Customer did not leave a comment.

Sherry W. on

Rating:

Better signage out front to find the location better. I wasn't informed when renting the truck that we only got 150 miles, so we went over and didn't know it until we dropped it off.

KEITH S. on

Rating:

Great guys over at BIZ CENTRE Uhaul

Sherri G. on

Rating:

Customer did not leave a comment.

Connie R. on

Rating:

Customer did not leave a comment.

Cassandra R. on

Rating:

The man checking us in, had his pants falling off and I was forced to see this guys complete butt crack.

Jihad M. on

Rating:

The customer service rep. was excellent and very friendly.

Eric G. on

Rating:

Guy was very nice but uhaul was stuck in ice, had to get another uhaul from a second location, transfer it and wait extra time that I didn’t have and then when I left, the mileage was not correct and had to address this. I don’t feel I should be charged at all for the numerous issues and time it cost me. No offense but I will probably not reuse uhaul again!

Ryan G. on

Rating:

I was afraid to get out of the vehicle there! Does ANYONE from the main office check these places out??!?!?

Sue M. on

Rating:

Don't tell us it's dirty when all that was on the floor was one bolt,a screw, and some cellophane. They are lucky we let them know there was already an appliance dolly in it and did not keep it for ourselves. We found marijuana joints in the ash tray. So, are your people that desperate to get $25 for clean up fee or do they think it's okay to act that way toward white people? Keith took too much time checking me out and checking me in, I had help that I had to pay extra because of your personnel's slowness. And tell Keith to get off the phone with his buddies when he has a person at the counter.