Customer Reviews for Bladenboro Hardware

All was good and very well managed thank you.

The receptionist was very, very friendly and helpful. The weather was very cold and she assured that the UHaul was very warm inside. She was so very helpful and polite

The truck was extremely difficult to steer. There was a 3 second delay from when the wheel was turned and when the truck would respond. It also did not sound like it was running smoothly as well.

young lady was awesome!!!!!!!!!!!

I always have a problem getting my refund of my deposit i will never use this company again

Improve your computer program, registration took forever! Need bigger and better instructions for the tire straps on the tow dolly.

Slow at getting order finalized when I arrived to get truck

Agent had not previously checked in a vehicle for which an accident report had been filed, so had some difficulty getting the process completed, but he was nice, very helpful, & there was a big rocking chair to rest in while I waited.

Hadd liitle information to provide me and hung up on me.

Everything was ok however the lights on the trailer were not working just one light and also the cap over the brake fluid was missing didn't notice either until a family member seen the lights who was behind me and when checking the safety chains notice the cap not sure if it was on when I picked it up but after getting loaded and before leaving then notice it. Overall no complaints whatsoever

I thought the rate was too high just because it was closer to my residence to drop the trailer off.

Rental process was easy and the uhaul people were nice

I had reserved an appliance hand truck which was not available. They tried to give me an "old" useless hand truck but I refused it. I ended up going to another uhaul location and they were able to rent one to me.

Lower milage rates

Better head lights need to be brighter for driving at night....??

We reserved a 26 foot truck to move. We had a very tight schedule and a few days to accomplish loading and relocating. Upon arriving to pick up our truck we found that the truck was unavailable because previous renter opted not to turn in truck for another 5 days. Fortunately area rep approved use of two 15 foot trucks that were only trucks at this site in exchange for 26 foot truck. We were able to complete our move but was much more complicated than originally planned.

I rented a dolly which wasn't on the truck but I was charged for it. It would be nice to know that they didn't have one and not be charged for something I don't get.

VERY NICE STAFF, HELPFUL ALSO

Check lighting and chains hook up

Great!

Reduce the price.

Nothing it was a great experiance! I appreciate everything good deal and convenient! Also the cashier was a cutie haha

Have equipment at correct location with correct equipment

I couldn't have been more pleased with the online reservation process, the pick up site or the trailer that I used. The overall experience was excellent!

No problems at all, Thanks.

Rental of truck via phone was easy. Bladenboro Hardware was supposed to open at 7am. No one arrived until 8:40am. Had to call UHaul rep and he was VERY helpful in attempting to contact his supervisor and the rental store. Once employee arrived, she was very apologetic and easy to work with, but did cause significant delay in our moving plans. Truck clean and rental very easy. Was told by UHaul rep that we would receive a $50 credit for the delay in pickup. Does not show on my statement.

There was an issue with the roll down door on the trailer. After we loaded the trailer, we had a very hard time lowering the roll down door. After we unloaded the trailer, we absolutely could not lower the door.

Very helpful, very pleasant, we were very pleased!

Very nice, very friendly, we were very pleased.

Do not give the wrong information to the customers.

No suggestions. Extremely pleased.

Website was not functioning. Had to wait over an hour for rental because of the website!

Excellent, no problems at all

It would be great if this location would have had a truck with a dolly and blankets for use, even for an additional fee.

#1 I spent forever on your website filling out information to expidite this process. None of that information was on their computer system. #2 They did not look over the truck, just handed me the keys, and I guess I was responsible for any damage. #3 I had to pick up the truck miles and miles away from where I needed to use it, why wasn't that calculated into my mileage? There were multiple U Haul places closer. #4 I asked for moving blankets, specified on your website, were they there, no. Why offer something that you can't provide at all your locations? I could go on, but I'll stop here. I need another truck next month, if I do not get a discount, Budget Truck it is.

I was finished with the truck the same day I used it. When I got there I had no instrructions telling me what to turn in, they were closed on sundays I don't know if a camera caught me turning it in on Saturday night with a time stamp. There were people walking upand down the road at night and it was dark place hard to find the drop box.

Manager was very informative, courteous and very helpful with my overall experience. Will continue to do busy with Bladenboro Hardware. Outstanding customer service.

On top of the rental game

Very nice employee, helped a lot.

Bladenboro needs more equipment, they have a nice place.

he noted the expired license tag.