Customer Reviews for Blanchard Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Blanchard Self Storage

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joice g. on

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Ron G. on

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Lauren G. on

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Trailer and truck not ready, sent away with 2 broken trailers, no brake lights, no receipt given, horrible experience. My husband connected equipment while agent sat and watched. Uhaul lost a customer.

larry p. on

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the truck was scheduled to be ready at 9 am when they opened. it was magically rescheduled for 11 am. the supervisor made no attempt to get the truck delivered on time. this put us over 2 hrs late to start loading.

CHARLES B. on

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Perfect

Pam S. on

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lee d. on

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Travis L. on

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Everything was fine.

KENDA T. on

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Jeff M. on

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I completed the express check-in on line, however I had wait for one hour at the office to get processed; Only one employee who was busy with other customers-Wait time was too excessive.

steven o. on

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Brock B. on

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James T. on

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Phyllis W. on

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I would just like to say that the two guys I dealt with at the U-Haul location or just excellent. They did everything possible to make the experience go as smoothly as possible

Christy M. on

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the gentleman was not familiar with the computer or uhaul policies.

James W. on

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Nothing this man is awsome. And informative.

Rick M. on

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In short the people were great. It is easier to buy a car than rent a Trailor. I have never experienced such a redoneit system. Also your insurance is terrible. If you have a $6000 dollar trailer, have insurance for it...not $10,000 to cover it or $5000 that will not. Also you insurance rates are way to high. I thought you were trying to supply a service. I feel sorry for your employees having to deal with a system that you have in place.

JAMES P. on

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I liked the fact that we looked the truck over for damage before driving off. U-Haul associate was very through in the inspection.

gail p. on

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BRENDA C. on

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autumn k. on

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AMANDA E. on

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STERLING S. on

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MELODY H. on

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chad p. on

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Garold S. on

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Friendly and good customer care.

Nancy S. on

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Kris K. on

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Marc P. on

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Very friendly man helped me and everything was ready for me. A+

Sheree H. on

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I had a great experience, the lady at the desk (sorry forget her name) was experienced and informative. She called to let me the know the customer returning had not brought the truck back. I told her that was ok we were still packing. Then she called to let me know the customer was not bring the truck anytime soon and offered the next size down. She apologize over and over, but we made it work. I would have you have a friendly, customer service minded, dedicated employee with her.

autumn K. on

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fix ur equipment the uhaul itself was a piece a junk. transmission slipping. would not shift went from first to 4th reved so hard ate gas like it was nothing. could not use fuel saver just horrible not pleased will never use uhaul again because of vehicle. 95617553

Leslie C on

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Great experience with friendly and knowledgeable representative

Donna D on

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The facility was very nice fairly priced. Excellent customer service. Refunded my deposit monthly fee, as I ended up not needing it after all.