Customer did not leave a comment.Charlotte S.
Customer Reviews for Bliss
(U-Haul Neighborhood Dealer)
Quesnel, BC V2J1T7
Services at this Location:
- Mon–Sat9 am–7 pm
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Todd S.
Customer did not leave a comment.Don C.
Customer did not leave a comment.CHARITY L.
Customer did not leave a comment.Melissa H.
Better elselectuon at each location. Owner was excellent to deal with. Very personablePaul H.
Customer did not leave a comment.Richard G.
Customer did not leave a comment.Brenda G.
I reserved a 15' truck for March 30, someone from Uhaul phoned and said a 15' was not available but I could get a 20' at no extra charge, and I said that was fine. When I went to pickup the truck it was for a 26' for March 31. The dealer tried to change it and after about 20 min. phoned your office and they had to make up a new contract. After going through everything again, the dealer said he would email me the contract. As we had disconnected our wifi, I never read the email until the next night at a motel. It read that we were going to Raymond and had to drop the truck off there, instead of Lethbridge where we were moving to. I phoned Uhaul and got them to change that and the women told me she would try, but no promises. Then when I did drop off the truck, the dealer tried to charge me for more mileage. Am I impressed with Uhaul.... not at all!R C P.
All good!janice S.
Customer did not leave a comment.Lawrence I.
Maybe have a dolly in the truck!!!!Tracy D.
Customer did not leave a comment.Darcy J.
Customer did not leave a comment.Travis R.
Super Friendly!! And quick service!!JANELL A.
The person who helped me was excellent.Tammy K.
I didn't notice for opening sizes on the website and booked the wrong trailer. As able to size up as I needed a bigger opening to fit my item inside. It may have been in the site, but I didn't see itdavid E.
Customer did not leave a comment.Shawn H.
Customer did not leave a comment.JANELL A.
no improvement needed/very very happyBrenda G.
Customer did not leave a comment.Jacob C.
The site is dirty and poorly maintained. No staff on site during 3 seperate drop offs. The key drop box is unmarked and seems to be just a small mail box with a flip up lid (Not Secure at all)!.Ian M.
Customer did not leave a comment.Ian M.
Would be great to have more selection of rentals as he was low on truck's this time but was great got what I needed and was done quicklyKevin R.
Very helpful and understandingMichayla B.
Customer did not leave a comment.Blaine B.
Customer did not leave a comment.Chris B.
Customer did not leave a comment.Bruce B.
Honour your online reservation guarantee- your customers shouldn't have to travel two towns to pick up a trailer that was guaranteed to be in their home location. Check and maintain your equip so the customer doesn't have to.Tyler B.
Customer did not leave a comment.Roy Y.
He was very friendly help with hook up an spotter I would recommend this u haul service to my friendsdoug B.
Well when we got there there was no one at the site so we couldn't turn are keys in.Barbara W.
See abovesean T.
This is an unmanned storefront.Jacqueline S.
Customer did not leave a comment.Melanie V.
No problems with picking up the trailer and drop off was just as easy. No worries at all!Anna-Lisa R.
Customer did not leave a comment.Dave W.
The owner wasn't there during business hours. He directed us to leave the trailer on the lot.Peter D.
Nothing to improve. Service was excellent.Robert K.
Customer did not leave a comment.Remi E.
Very good service and assistance with the trailer!Steven M.
Customer did not leave a comment.George H.
Jaz- very helpful, answered all my questions. Courteous. Great customer service Found UHaul to be very reasonable.Charmane W.
Customer did not leave a comment.Seth P.
Customer did not leave a comment.Kirk H.
Customer did not leave a comment.Pam D.
Customer did not leave a comment.Scott O.
It's all good.. The U-Haul computer system was very slow ..ERIC C.
Cargo area had some sort of oil spilled inside that got on some of my furniture and made things very difficult to loadKYLE C.
Customer did not leave a comment.KEN F.
Great staffBruce L.
Customer did not leave a comment.Chad D.
Customer did not leave a comment.Mike B.
pick up time was 12:00, was not there, nor was anyone in a hurry to get it there, wasted 1/2 hour waitingbrian H.
Always a pleasure to deal with. Definitely recommend!Steve M.
Good customer service, but the truck itself was beyond dirty. The inside was probably never cleaned prior even once.Jennifer J.
Customer did not leave a comment.Brandi H.
Customer did not leave a comment.Spencer D.
Friendly service! Dealer ensured my trailer was safely hooked up and that all my lights worked! Easy to contact and very responsive.eric B.
Our experience with bliss was fine but the shell dealer didn't have equipment ready, didn't warn us that the truck wasn't starting, and didn't have good customer service in dealing with the issue. We rented a truck for 8 am and could not pick up until 11 but still had to have truck back by 8 the next day. Poor service. Will look into other dealers in the futureNicole R.
Customer did not leave a comment.WILL R.
Jaz needed prompting to return to the office to check the vehicle.Randolph W.
The person running the pick up location was excellent, he went above and beyond to help the situation. The problem is that the reservation I made 4 weeks in advance was not honoured. The phone system to speak to a customer service rep is appalling. I never did get through nor did I get a call back attempting to use the online chat. My entire move was delayed for days because my reservation wasn't honoured nor was there another truck available. Plus the day before I was to pick up the truck at my desired location I was told to pick it up at a location 2.5 hours away. The amount of money I spent on fuel because of this is more than I paid for the truck rental! I want a refund and I will never use uhual again and I will warn others to avoid the headache and added hardship and expense uhual puts on its customers. Zero starts do NOT recommend.toni B.
Customer did not leave a comment.Barry M.
Customer did not leave a comment.Kathleen T.
Customer did not leave a comment.JORDAN L.
The whole experience was slow and disorganized. I have rented u-hauls many times, and after everytime I do, I swear I'll never do it again. The computer kept crashing, the information on file about me had 2 different birthdates for me. The owner taking my information argued with me, and insulted my husband. (He asked me how I could live with my husband!!!!) To rent a trailer, even with all my information on file, took over an hour! Totally unnecessary and unacceptable. As a result, we almost cancelled the trailer. He is not a good representative of your company.caroyln M.
Excellent customer service, went above and beyond!Janell V.
Clean cabs, ours was dirty and reeked of cigarette and cigar smoke. Windshield was cracked and filthy. It needed a complete wash down.RALPH D.
Customer did not leave a comment.Jacqueline S.
Awesome Service!!!!JANELL A.
Customer did not leave a comment.BRANDON M.
I WOULD highly recommend this rental location!! The fellow went beyond expectations with service!! Had to dig out the trailer from a snow bank. Also a Super friendly Man!! Highly Recommend!!JOHN A.
Customer did not leave a comment.Kyle R.
Don't know the office arrangement but a woman "allowed" me to wait inside in -24 C weather after leaving me outside for 10 min. Then the owner was about 10 minutes late after asking me to be there at 09:00 Punctually counts. Everything else was fine.Theo B.
The service at this location was the best in town! Thank you.MARTIN B.
Customer did not leave a comment.Judith O.
Very happy with customer service.KATHERINE L.
Customer did not leave a comment.Patrick J.
Jas was very friendly and hospitableTRAVIS G.
Customer did not leave a comment.Nigel D.
Customer did not leave a comment.MICHAEL R.
Great service!SAMUEL F.
Customer did not leave a comment.JONGHEE K.
Customer did not leave a comment.Victor T.
Very helpful manager and had good discussion when dashboard numbers did not match.MICHAEL S.
Customer did not leave a comment.Tony M.
The whole experience from the point i wanted to move my stuff down until i dropped off was fucking terrible i would never reccomend this service to anyoneTyler G.
agent needs to pay attention to client's detailed travel/moving plan Agent insisted that truck needs to be returned, even though drop off option available truck rental rates are rated in terms of Miles, but the rate metric is measured in cents/kilometre. there is massive confusion as to whether is it Canadian currency per kilometre, or USD per kilometre. Therefore the booking system is confusing, misleading stressful and improperly set-up.Raymond L.
Customer did not leave a comment.CALVIN C.
Location drop off was confusing, says bliss but is actually in a completely separate location from blissBRYDEN L.
Jazz was incredible working with us to help our move run smoothly! Couldn't beat the price, I would recommend U-Haul 100%. Thank you!SHELDON W.
They are busy and has an other business. I think they are new in this rental business. We adjust the pick up time and they called me about that. That is great for calling me about adjustment time.Makhan P.
Customer did not leave a comment.DONALD P.
Additional Services at this Location
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Trailers & Towing
Our cargo and utility trailers start at $14.95!