Have clearer instructions on how to drop the keys off upon return. I didn’t know if they should go through the “payment” slot on the door or back in the lockbox. Otherwise no complaints!
Sherri Parlier
Customer Reviews for Blue Sky Andover
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It's the second truck I rent with a strong smell of cigarettes and marijuana. I think you should be more careful with your vehicles. I got a tremendous headache all the way and this should be rewarded to me. It's the least. As for the attendants, they were both spectacular and very attentive and requested.
Fabiano BruneNo one was there. The address translated to another location in all GPS systems.
John DEGROOTLove this place ..very nice staff
Antone JohnsonBoth my pick up and drop off experience was excellent. Thank you to the woman at Blue Sky Andover in Kansas for a smooth quick pick up. Thank you to the women at 1520 Locust in Kansas City, MO for a quick and easy drop off. Customer service from both locations was impeccable.
Jillian CarrollMy biggest bitch and it will be the reason I wont come back is you asked for three different phone numbers and names IF I did not return the $7 dolly. I get it you want to get the product back and have recourse if its not returned but besides my wife I have no one else to put down so I went through my numbers to someone who i talked to in the last night.
George TaylorThe representative at this Andover location was super friendly and understanding.
Amberay LakeDid the job is was suppose to do..will rent again thank you
Clyde BertholdKimberly was courteous and very helpful.
Stephen GyuroThe lady here was super nice and friendly, she got us all hooked up quickly and professionally. Would definitely come here again
Olivia MunozEverything was great. Pick up and drop off were easy.
JOHN WALKERVery friendly! Quick and easy transaction! Thank you!
MICHAEL MILLERLuckily no rain, started sprinkling the last couple miles before dropping it off, wipers were horrible.
Gregory BruceThey quickly hooked up my equipment to the trailer and checked everything out.
KEVIN CopasChecking in was slightly problematic but watch the video until you understand
Joseph ReederEquipment was 20 miles away, appliance dolly requested but not provided, customer service was atrocious.
Vanessa PruittUpon arrival the gal working was abrasive and frustrated that my app wasn’t working properly but by the time I left with the vehicle she was better. Upon return she was very nice so maybe she’s just not a morning person.
JENNIFER BAUGHER