Customer Reviews for Boardwalk Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Boardwalk Storage

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Brian C. on

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Dixie was a pleasure to work with.

JAMIE H. on

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The individuals were not the most friendly and customer service oriented. They send me an email for my birthday to come get a gift bag. When I take them up on it, it appeared it was a hastle to put together. When I return the truck and dolly, the representative made me go and get the dolly instead of her taking care of it. Doesn’t seem she liked having customers bother her.

Trenna G. on

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Dixie was so nice and provided amazing service! We will be back!

Darren B. on

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Dixie and Debbie were both very friendly and professional. Had a very personable experience and would definitely rent from here again.

Lisa W. on

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Two wheeled hand truck and the blankets should not be in the truck - very frustrating to work around. Ended up taking them out to ensure we could maximize the use of the truck.

April P. on

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Tanner S. on

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Maintenance of the trucks. The one I was given and the only truck at the location had bald tires rear tires. An idler pulley was extremely bad. Hoped it wasn’t going to leave me stranded by throwing the belt. Luckily it didn’t. The back of truck was not swept out and there was a razor blade just laying on the floor. Unacceptable. Probably won’t use uhaul anymore. Being trucks are the whole business, simple maintenance checks are so important. Yet aren’t being done. All you had to do was start this truck and know something isn’t right. I’ve spent hundreds with uhaul over the last year or so. I plan on giving my business to a company that strives to at the very least maintain their trucks.

Horace F. on

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One of the nicest, cleanest and friendly U-Haul locations I have ever used. I would drive far out of my way just to use this facility again!

Grant W. on

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Awesome person handled all my needs very happy person I would visit this one again and again

Vladimir K. on

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Good service.

cheryl T. on

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Jeff R. on

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Boardwalk S. on

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Nothing. Boardwalk knows what they are doing and they do it great!!!

cliff W. on

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CHRIS M. on

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Jeff R. on

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Lael C. on

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Matthew B. on

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We rented two days, in-town, got insurance and rented a hand truck and were charged almost $170. Way too expensive!

Tyler T. on

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The lady working emergency relief was incredible. Very sweet and knowledgeable. She was a big help

Robert G. on

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I returned the truck after hours, so I did not interact with anyone, or enter the office. I just parked the car and turned in the keys.

John S. on

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Gregory H. on

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Daniel G. on

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Great service, very friendly!!

GARY L. on

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Dixie saved the day for me! Another location let me down, thankfully I'd seen her location passing by. She was really super and a credit to the U-Haul name!

Kenneth G. on

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Mathew B. on

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Everything went perfect from start to finish

Rick G. on

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David E. on

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Chris S. on

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Need better app and email service

Roger C. on

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Richard B. on

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ALAN S. on

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Mike C. on

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Dixie was professional and a pleasure to deal with.