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Ron F
Customer Reviews for Bob Dixon Service Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
After getting bounced around several different locations by U-Haul, Renae went above and beyond to make sure I was accommodated. She is incredibly kind and considerate, and turned my wild goose chase to find a trailer into a very pleasant experience. I would go out of my way to rent from here again.
Jeffrey QEasy Peasy.
Mark WThis location is the best U-Haul place I have ever been. The owner is polite and went through everything with me. She even helped me pick the right size truck. I will go here for all my U-Haul needs.
MARYLN JEverything was fine.
Julia CProfessional, friendly, and knowledgeable
Michael YOutstanding Customer Service at a great price !
Tom SNothing. The customer service was absolutely perfect and willing to help at the highest level of customer service.
Albert JWay to expensive... Got charged for 50 miles in milage, but didn't use NEARLY that much... Wanted a 26 foot truck waited over 2 hours truck NEVER showed, so we had to use a 20 foot truck, with no discount nothing..... Ridiculous..... NEVER AGAIN!!
Dustin pWonderful customer service will recommend to everyone i know that need one.
PAULA RGreat experience, other than the moving lol. Receptionist was very nice and accommodating, pleasure to work with!!!! Would definitely Go to them again
james hThe service at this location is superb. I used them many times and they would be my go to uhaul everytime.
Shanay SNot a thing, the service was excellent. Thanks again to Bob Dixon automotive
STEVE AThe location was amazing and the van was in great condition.
Diamond MAll was great!
Paul HVery friendly and helpful. I would definitely recommend to friends and family.
Todd WVery helpful and quick
Derrick BMy experience was completely trouble free. Would not hesitate to use this location again.
Jeffrey HKeep being who you are. Outstanding service at this location.
MEL Bunit returned late. I picked up early. No time to clean. not locations fault
GREGORY FThe lady at the front desk was amazing. The service was great. I would recommend anyone to go to this location.
Andre MVery personal and helpful!!
JUANITA HWhen I returned rental last night it asked me for my Geo location which I did not have turned on at the time to complete returning rental so my hope is that I wasn’t charged 20.00 to complete the process.
GREG FExcellent service and quick and easy process Thank you!
Alvin LNothing
Aaron FGreat experience!
Britteny MVery organized, friendly and knowledgeable. Would highly recommend!
NICK WClosed when I returned trailer.
Michelle POffice manager was pleasant and did a great job of explaining the process of after hours drop off. She answered all my questions patiently. Located a block away from a reasonably priced gas station. The vehicle was great.
Peggy RIf you needed to write a guidebook, how to treat a Customer. I would use this location to set your standards for all other locations. This location is a prime example of how you should treat someand with quality of service.
Bill KGood service and checked out all safety aspects. Very pleased.
jim gGreat experience. Nice people to rent from. Very helpful and friendly. I’ll rent from them again if I need a trailer.
TERRELL SRene and Bob are friendly and accommodating. I would use them again.
Diane Tthey could not have been more pleasant to work with
Tanner GThey were wonderful!
andra cHelpful
KEVIN mBob Dixon is my fave place to rent my uhaul from. Best people ever to work with
Shauna GLocation itself was awesome. Very helpful and understanding. Ran into issues with my tow vehicle and we were able to quickly swap contracts from trailer to truck/trailer. Only issues I had, was with uhaul's web based platform for check in/out.
Christopher RVery smooth renting the uhaul, great price and great service.
Steven WGreat experience Renee was great
JASON WSuper nice people and very polite!
Rick WThe people at the Dixon u Haul went out of their way to help me figure out a problem with my hook up which turned out to be a fuse issue on my car. They are incredible people. Highly recommend them!
bruce aGreat people to work with they were awesome
Ryan BThe owners very nice and accommodating...
David BNOTHING
MARY LBob & Renae were excellent. She was so attentive. Helped us through every step. Everything went smoothly. Loni Byars
LONI BRenee at Bob Dixon Service Center is always fantastic to work with!!! Thank you again Renee!! The Sperlings
Kevin SRenae was very helpful and knowledgeable. This was my second rental and I will recommend this location to everyone. Also, the equipment and truck were in excellent condition!
Thomas AGreat customer services. Renae was amazing
Michele A