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Jessie G.
Customer Reviews for Bob Dixon Service Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything was fine.
Julia C.Professional, friendly, and knowledgeable
Michael Y.Outstanding Customer Service at a great price !
Tom S.Nothing. The customer service was absolutely perfect and willing to help at the highest level of customer service.
Albert J.Way to expensive... Got charged for 50 miles in milage, but didn't use NEARLY that much... Wanted a 26 foot truck waited over 2 hours truck NEVER showed, so we had to use a 20 foot truck, with no discount nothing..... Ridiculous..... NEVER AGAIN!!
Dustin P.Wonderful customer service will recommend to everyone i know that need one.
PAULA R.Great experience, other than the moving lol. Receptionist was very nice and accommodating, pleasure to work with!!!! Would definitely Go to them again
james H.The service at this location is superb. I used them many times and they would be my go to uhaul everytime.
Shanay S.Not a thing, the service was excellent. Thanks again to Bob Dixon automotive
STEVE A.The location was amazing and the van was in great condition.
Diamond M.All was great!
Paul H.Very friendly and helpful. I would definitely recommend to friends and family.
Todd W.Very helpful and quick
Derrick B.My experience was completely trouble free. Would not hesitate to use this location again.
Jeffrey H.Keep being who you are. Outstanding service at this location.
MEL B.unit returned late. I picked up early. No time to clean. not locations fault
GREGORY F S.The lady at the front desk was amazing. The service was great. I would recommend anyone to go to this location.
Andre M.Very personal and helpful!!
JUANITA H.When I returned rental last night it asked me for my Geo location which I did not have turned on at the time to complete returning rental so my hope is that I wasn't charged 20.00 to complete the process.
GREG F.Excellent service and quick and easy process Thank you!
Alvin L C.Nothing
Aaron F.Great experience!
Britteny M.Very organized, friendly and knowledgeable. Would highly recommend!
NICK W.Closed when I returned trailer.
Michelle P.Office manager was pleasant and did a great job of explaining the process of after hours drop off. She answered all my questions patiently. Located a block away from a reasonably priced gas station. The vehicle was great.
Peggy R.If you needed to write a guidebook, how to treat a Customer. I would use this location to set your standards for all other locations. This location is a prime example of how you should treat someand with quality of service.
Bill K.Good service and checked out all safety aspects. Very pleased.
jim G.Great experience. Nice people to rent from. Very helpful and friendly. I'll rent from them again if I need a trailer.
TERRELL S.Rene and Bob are friendly and accommodating. I would use them again.
Diane T.they could not have been more pleasant to work with
Tanner G.They were wonderful!
andra C.Helpful
KEVIN M.Bob Dixon is my fave place to rent my uhaul from. Best people ever to work with
Shauna G.Location itself was awesome. Very helpful and understanding. Ran into issues with my tow vehicle and we were able to quickly swap contracts from trailer to truck/trailer. Only issues I had, was with uhaul's web based platform for check in/out.
Christopher R.Very smooth renting the uhaul, great price and great service.
Steven W.Great experience Renee was great
JASON W.Super nice people and very polite!
Rick W.The people at the Dixon u Haul went out of their way to help me figure out a problem with my hook up which turned out to be a fuse issue on my car. They are incredible people. Highly recommend them!
bruce A.Great people to work with they were awesome
Ryan B.The owners very nice and accommodating...
David B.NOTHING
MARY L.Bob & Renae were excellent. She was so attentive. Helped us through every step. Everything went smoothly. Loni Byars
LONI B.Renee at Bob Dixon Service Center is always fantastic to work with!!! Thank you again Renee!! The Sperlings
Kevin S.Renae was very helpful and knowledgeable. This was my second rental and I will recommend this location to everyone. Also, the equipment and truck were in excellent condition!
Thomas A.Great customer services. Renae was amazing
Michele A.Very professional and polite!!
Todd G.Very great and easy experience at Bob Dixon center location. Renae was a joy to work with! Highly recommended
ANDREW L.Very friendly lady, just a joy helping me.
LaNeena R.Best service and helpful with all your stressful situation you could expect in moving…Good family run business too!
SARAH W.Made a reservation week before rental and the day before pick up got a call from u haul that the trailer I reserved wasn't going to be available and that there were none even close to me that I could use don't tell people that there reservation is confirmed then cancel it less than 24 hrs before the pick up time
Steve M.