Customer Reviews for Bobs Market

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Bobs Market

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Aminda S. on

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Customer did not leave a comment.

Olivia E. on

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You can have an after hours lockbox that actually locks.

Willard W. on

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Had to unhitch and lift the trailer myself, I’m 70 so this wasn’t a fun task!! I wouldn’t recommend this drop off place to anyone.

Steven E. on

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Martha C. on

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Was told to hook trailer up myself and if I needed any help to let them know. They have always hooked it up for me and checked lights etc.

Doug M. on

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Jonathan M. on

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Truck made lots of strange noises, especially steering and front end. No walk-around by representative. Found large mirror (partially broken) when I went to load truck.

Terrry S. on

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Very helpful and accommodating!

Andrez Z. on

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When we made the reservation online, there was no option for drop off location; then we informed the representative we were dropping off in Houston Texas. The price remained the same so we continued with the reservation. Later at drop off we were informed that a local drop off was selected with the online reservation but there was no online option for a drop off location. Also, He or any of his assistance did not help connect the uhaul or walk us to the uhaul truck.

KIM S. on

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The owner was the BEST!

doug F. on

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Nichole S. on

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Joel O. on

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Computer system issues, system very slow, had to load the trailer myself... Never experienced those issues in all my prior rentals.

Dustin J. on

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Thomas Z. on

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I am sure we got over charged. My wife and I made the same trip with the same truck 2 days ago and this time it was almost $30 more when we asked about about it they basically shrugged us off and said there was nothing they could do. The place was filthy and smelled awful. The customer service was terrible. Would not even give one star.

Angel L M. on

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Excellent

Dennis G. on

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I've used U-Haul the 25 footer 3 times each time was very good

Bryon N. on

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Bob's market didn't take the trailer off I had to. I first tried to return it at uhaul location at 11815 E Colonial Dr, Orlando, FL 32826 but they would not take it because they had 3 already and where full. The guy was very rude. I will never ever use uhaul ever agian thanks to him I'll use Budget and Penske now on. I should be able to return at a location no matter how full you are. I use to use uhaul ever 6 months not anymore you lost a customer for ever.

JOSE S. on

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the costumer service was amazing

Louis B. on

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michelle N. on

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We had a Great experience at this location! Thank you! :)

HARRY S. on

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I first went to the large Uhaul franchise on Hwy 50 and Alfaya in Orlando. I really just needed the regular van or the small cube van $19.95 per day Uhaul. They had 1 van and 5 of small cube vans. I am a repeat customer - used this location at least 2 or 3 times. At 4 pm I was told I could not get a van or any and kind or a Cube truck, I explained I only needed it for about 2 hrs. For a local furniture pick up. They said no we are sorry they are all reserved , again I explained I only need it for 2 hours. They said Iam sorry we can't. I had to drive another 4 miles up the road to Bobs Market and quickly rent a larger 15 ft cube van. For more money. Rusty was very helpful and got me on the road quickly. The catch here is I had to go back past the Alafaya location both going and returning to my home with the furniture. At 6:05 pm they still had the van and 4 of the small cube bans on their property. So much for me not being able to get the vehicles from them. Frankly I was super perturbed that they didn't help out a repeat customer. It was like I was to much trouble. They did offer me a open pick up which I was not comfortable to transport new furniture with our volatile Florida weather. Very poor customer service today from Alafaya! But VG from Bobs Market. I wanted to stop and take pics of all the trucks still at Alafaya at 6:05 when I was passing.

Kevin T. on

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This was not the location I had selected to pickup from online. It was changed without any notification. Took two hours to figure out where the equipment actually was.

Orlando C. on

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Great service from the owner!! I definitely recommend them!!

Stanley J. on

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Could use better signage, but putting that aside service was excellent.

Craig A. on

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diane F. on

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Very helpfuk

diane F. on

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Customer did not leave a comment.

Harold L. on

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Customer did not leave a comment.