Customer Reviews for Bossier City Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Bossier City Self Storage

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REGGIE B. on

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Kevin H. on

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Mark J. on

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Emily M. on

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BILLY J. on

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abigail H. on

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Robert C. on

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My reservation was for Down Town Shreveport. The text message we received said pick up point was now Bossier. That is where we went. Shreveport called around we were booked with them and were late. They were vey nice and accommodating. All worked out the best for me.

Leonard S. on

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larry T. on

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Thomas D. on

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charged a cleaning fee of 27 and change when the truck was returned there was little trash in the bed and nothing in the back of the truck

Norma C. on

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JOHN T. on

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Called to confirm the day before and told the woman we would be there at 9am when they opened due to our STRICT time schedule. When we arrived at 8:55 there was a man there waiting to pick up a trailer. At 9, he and I started calling the phone number and ringing the doorbell. At 9:12 the other man got fed up and left. We stayed until. 9:26 when she came in with a big gulp drink and ZERO apologies for her tardiness. When she came out to get the truck, I asked her if I could have 5 extra furn. pads for my inconvenience. She said “No I aint even got any more pads”. Late, disinterested and surly is no way to run a business. I booked this truck at Hollywood Ave. Shreveport where I always have a good experience and it was “transferred for pick up to Bossier”. If I get transferred over there again, Ryder will get ALL OF MY FUTURE RENTALS!!!!

Mary S. on

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It was more a drop-off than pick-up place. Super small parking area. Tricky leaving trailer — but we aren’t the best at backing into small spots.

MICHAEL V. on

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jd C. on

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mary K. on

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Cheryl G. on

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We dropped off after business hours and the mobile device process for returning was ridiculous. It took 20 minutes to get someone to answer. Once we got someone, they were very helpful. This process should be simplified. I almost just dropped the keys in the box and left.

Rodney M. on

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great

Patrick H. on

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deborah H. on

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Laura K. on

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Floy R. on

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Carol G. on

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Diana M. on

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The service is excellent. Thanks you.

Christal B. on

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Aaron U. on

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The trailer I rented had a broken ratchet strap on it.

Jennifer L. on

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