Customer Reviews for Bowmanville Taxi
(U-Haul Neighborhood Dealer)

55 reviews

169 King St E   Bowmanville, ON L1C1N9

(365) 401-2018

Location Hours

  • Mon-Fri: 7 am - 7 pm
  • Sat: 7 am - 5 pm
  • Sun: 7 am - 3 pm
Special Operating Hours
  • 10/16/2021 - 12/31/2021: Closed

Services at this Location:

Contact Us

(365) 401-2018

169 King St E
Bowmanville, ON L1C1N9

Services at this Location:

Location Hours

  • Mon-Fri: 7 am - 7 pm
  • Sat: 7 am - 5 pm
  • Sun: 7 am - 3 pm
Special Operating Hours
  • 10/16/2021 - 12/31/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

Very difficult to park, not a big enough lot.

Lisa J. 
Rating:
5.0

Customer did not leave a comment.

Kim A. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
3.0

Customer did not leave a comment.

CASEY C. 
Rating:
5.0

Customer did not leave a comment.

RUTH ANN B. 
Rating:
5.0

Van was filthy both rental days this week. Need bigger trucks available for rent in Bowmanville.

KIMBERLEYA A. 
Rating:
3.0

Lady at Bowmanville taxi was nice enough to bring the truck around for me otherwise it would have been very tight.

BETHANYISABELLAM P. 
Rating:
4.0

Customer did not leave a comment.

Silviu M. 
Rating:
5.0

Vehicle was filthy. I have photos this time.

Kimberley A. 
Rating:
5.0

Customer did not leave a comment.

Vincent O. 
Rating:
5.0

Customer did not leave a comment.

Mike P. 
Rating:
2.0

I had ordered the dozen moving blankets yet never received them, they did not go over the truck with me at all to see any damages or anything, breaks on the vehicle were badly warped and should shudder and the steering wheel would shake while breaking it was quite scary

BRANDONKYLE B. 
Rating:
1.0

Customer did not leave a comment.

rick N. 
Rating:
1.0

Wrong Booking date, faulty equipment ( brake lights didn't work) , faulty harness wire, wrong drop address,

terry D. 
Rating:
5.0

The receptionist was so friendly and lovely to work with!! The truck was clean and exactly what we needed! Will definitely rent again! Thank you!

LeeAnne T. 
Rating:
5.0

Excellent customer service!

Paula M. 
Rating:
5.0

This was the easiest rental experience I have had. Very responsive on the phone; more responsive in person.

Raymond A. 
Rating:
3.0

Good location but parking lot hard to small for getting in or out of the parking lot. Needs a bigger lot.

Lloyd L P. 
Rating:
1.0

Now to top it off the drop off location…. What a joke. I parked it in the entrance of the drive way (taking up almost the whole thing) because there was low hanging wires. There was already 1 truck coming into contact with the wires and the truck I was driving was even taller. How do you expect people to park somewhere when they don't fit or will do damage… are you guys looking for insurance claims? And no that is not the taxi locations fault. The fault lies with uhaul for 1- using that location and 2 not actually knowing their own drop off locations. Oh not to mention the dollys. When you drop off a truck and no one is there where do the dollys go? I put down the moving blankets and put them inside. That way they would not be taken out of the back and then you force me to pay for it. There was no one there and I had to make 5 phone calls trying to get someone. Going to the emergency line and then hanging up. If it was an emergency this review would have been worse. There is a lot of ways you can improve u haul, but I am assuming the company as a whole does not want to spend the money.

MITCHEL N. 
Rating:
3.0

Manager is excellent and understands I need 1-3 rentals most weeks. She works hard to ensure she has 15 f trucks and vans available. Vehicles need to be returned clean and sanitized which seems to not be the case.

KIMBERLEYA A. 
Rating:
5.0

This location was absolutely excellent, definitely recommend! Thank you!

Megan T. 
Rating:
4.0

No problems at all. Delivered the truck,, got immediate service.

Marilee R. 
Rating:
5.0

Very friendly staff

EDWARDR S. 
Rating:
5.0

Customer did not leave a comment.

Eldred W. 
Rating:
5.0

Customer did not leave a comment.

Spencer C. 
Rating:
5.0

Great service

DAWN N. 
Rating:
1.0

Customer did not leave a comment.

James J. 
Rating:
5.0

Customer did not leave a comment.

BOBBYLEONARD M. 
Rating:
2.0

Took 15 minutes for them to move a vehicle out of the way so I could leave.

JOSHUASTANLEY H. 
Rating:
2.0

Customer did not leave a comment.

Rick H. 
Rating:
3.0

The dispatch person was amazing and worked to help get the rental signed out during the rogers system being down. The office is old and could use a freshing up. The van worked fine however, it reeked of pot.

GAILA R. 
Rating:
2.0

The location makes getting the truck out of the parking lot very difficult.

Stefan T. 
Rating:
5.0

Customer did not leave a comment.

Ian B. 
Rating:
1.0

The van needed cleaning but the maintenance was fine. Also, I paid using both my debit card and my credit card because Rogers internet was down when I returned the van but both payments were processed and now I'm having difficulty getting anyone to correct the duplicate payment. I was told by the local U-Haul outlet to call customer service which I did but after an hour on hold I gave up. I would neither use U-Haul again nor refer anyone to it. Joe D.

Joe D. 
Rating:
4.0

Customer did not leave a comment.

STEVENC D. 
Rating:
5.0

Customer did not leave a comment.

MEAKAMEZAN W. 
Rating:
3.0

Customer did not leave a comment.

Jack J. 
Rating:
5.0

Customer did not leave a comment.

THAYAHARAN A. 
Rating:
3.0

driveway icy and truck facing the wrong way. As someone not used to driving a truck, this could have gone sideways in a hurry. It was simply a sign here, pay here, here''s the key.

PHILIPE L. 
Rating:
4.0

Customer did not leave a comment.

CATHERINE T. 
Rating:
3.0

Customer did not leave a comment.

Gordon B. 
Rating:
4.0

Customer did not leave a comment.

Steve B. 
Rating:
2.0

We reserved a 20” truck 2 months in advance our move and one day before the move date we received a call saying you didn't have it, after a long wait you gave us a smaller one but had to pick it up in a town and hour from the city. We had to rent an extra truck with another company in order to do our move which cause a lot of stress, time and money. When we picked up the truck the Uhaul customer representative was really nice but the machine connected to the computer didn't work and we had to wait a long time, also the location didn't have the furniture pads we reserved. I would not recommend Uhaul and would not use it again.

Andrea C. 
Rating:
5.0

Customer did not leave a comment.

Ashten S. 
Rating:
5.0

I had originally requested pickup in Newcastle which is closer to my home and would have been lower mileage to pay for, however, Amanda at the Bowmanville location was awesome and I would definitely go there again.

Shelley B. 
Rating:
2.0

Very little parking space. Not suitable for large trucks. Personnel was very nice and helpful.

SHOTA Z. 
Rating:
5.0

Customer did not leave a comment.

Kim C. 
Rating:
5.0

Parking at this location was a bit crowded and tight. My Ride had to park across the street while I dropped off the truck

HENRYP JR B. 
Rating:
4.0

Customer did not leave a comment.

IAN C. 
Rating:
3.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

SueAnn S. 
Rating:
3.0

mix-up with initial booking. booked a cube van, but initial person booked taxi. didnt listen well (may have been very busy. sounded unhappy i called back to verify order). a FANTASTIC lady who took up my request early morning (7am) opened on time, then worked tirelessly amidst call-frenzy to balance my needs and incoming calls. 45mins later (tech issues, system froze. a gentleman came to try and help, no luck), all ended well eventually. awesome lady (model for great customer service) in office! supportive gentleman.

ANDREWO S. 
Rating:
1.0

There was a TINY driveway to park the trucks in and it was already full. Not at all a good location

Nathan C. 
Rating:
4.0

Customer did not leave a comment.

GARYL M. 
Rating:
5.0

Customer did not leave a comment.

Marlene N. 
No reviews have been submitted for this location.

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