Very professional and on time serviceSeyedeh Sara S.
Customer Reviews for Box It Plus
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This location is a bit hard to find, would be easier if there was a sign of some kind!Erica B.
Customer did not leave a comment.DAWNN L.
Customer did not leave a comment.Mohammad T.
They are super friendly and quick here! The van was very clean and new. Will come back again!Carly S.
Customer did not leave a comment.Celeste C.
Steven Webb was amazing! Thank you for making my move easy & quick as possibleDANTE M.
Customer did not leave a comment.Mizrrahim M.
Be more professional as the guy at the counter was angry and impatient. In addition, he was disrespectful when I returned the vehicle and kept slamming the back of the van when i arrived.William C.
Customer did not leave a comment.VITALiY V.
Stephen was a pleasure to work with.kathleen C.
Very professionalJaswinder S.
This was the best experience I have had with Uhaul. Easy, quick and professionalJohn S.
Customer did not leave a comment.Douglass B.
Great service. Very professionalRodrigo L.
It was great! Efficient and streamlined with good parking for my personal carAnn D.
Customer did not leave a comment.Sherif S.
Customer did not leave a comment.ILLYA T.
Thank you Iris and Steven for wonderful service!Michelle S.
Customer did not leave a comment.patrick P.
Customer did not leave a comment.Larry B.
Steven was very professional and accomodating. I will definitely rent from his location in the future.OLEG P.
Customer did not leave a comment.BERNADETT T.
Customer did not leave a comment.PATRICK P.
Awesome customer service!Carmen C.
The gentleman working there was so nice and helpful, answered all my questions and made my experience great!!Hannah R.
Customer did not leave a comment.Michael B.
Everything was good - maybe provide a gas station that sells $2 gallon gas! (lol) - otherwise - easy, professional, friendly - keep up the good work!DOUGLASA B.
Vehicle was super clean. Fast and very efficient service. Would definitely use them again.Doreena B.
Customer did not leave a comment.Benjamin S.
so easy with app....owner explained everything perfectlyPHILLIP F.
Customer did not leave a comment.LORI E.
Customer did not leave a comment.ROBERT S.
App check-in not allowed here. You have to go to a Second floor office and get the key. Guy working there Saturday was not a friendly person. The door to return the key after hours is extremely difficult to open.Marie M.
Customer did not leave a comment.Antonio S.
Excellent experience!! Thank you.LESLI G.
Very easy transactionJeffrey J.
Location of U-haul office is very difficult to find. There is no sign for Box It Plus on the exterior of the building, and the building itself requires a door code (which was not provided beforehand) and forcing open an unmarked, difficult-to-open door. Owner claimed that nobody had any problems finding the location. Yeah, right. Also, ended up purchasing damage waiver by accident even though I had explicitly excluded that from the original reservation, which was made over the phone. I take some responsibility for my mistake, but I was in a hurry and signed the sheet so I could get out of there, and afterward I felt taken advantage of. Dust and debris in the back of the truck from the previous renter, which we had to sweep up to avoid a charge. Not a great experience overall, which contrasted with my prior great U-haul experience.Alex O.
Very friendly, great service, available when needed!Aidan S.
Make sure the operator is clear about their drop off protocol. The location has one van and no key drop off. If they say they are open until 4 pm, they should pick up the phone for questions until 4 pm. And make sure the corporate phone assist knows the idiosyncrasies of that specific location.Kimberly S.
Customer did not leave a comment.Emanuel R.
Customer did not leave a comment.ANDRE R.
I clicked on renting moving blankets, $5 for 6. When I arrived, I was told they weren't carried at this location. It was taken off the bill, but the money isn't important; it's not knowing I had no blankets until I showed up to take the vehicle. The website should block add-ons at a location where they aren't available. Better still, get them from another location where the van was picked from.Scott G.
Great customer service.Eric W.
Customer did not leave a comment.francesca P.
They couldn't have been nicer and more helpful. Very easy to get in and out and on my way. Will use them again anytime I have a need.john A.
And the place i rented it from was really nicemichael K.
Customer did not leave a comment.William M.
Iris was amazing!!!David T.
So convenient and very professional serviceMelissa I.
Customer did not leave a comment.DAVID O.
Customer did not leave a comment.Jorge G.
Great service!kendall W.