2nd rental of a new pickup, great experience. Thank you!
Kent Groves
Customer Reviews for BoxStop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
This is the best U-Haul dealer in the country! I have rented a lot of U-Hauls over the years and this is by far the best place. I would highly recommend using this location even if you have to drive a little further to get there.
DAVID MARMONTIWas the 1st customer to rent a brand new pickup. Transaction was seamless, it's nice that this location is open 7 days a week. Thank you.
Kent GrovesThe fella running this location is great. Professional, friendly and all around pretty cool
Alan WrightGreat customer service
Larry SmithNothing!
James BullockNice friendly establishments. Easty pick up and return!
Laura HodgesCool place, nice guy runs it, has a cool dog
James HoodKeep on doing what you’re doing
Matt RabyLove this location. Owner is always very welcoming and helpful and so is his doggo.
Claire DupreThis not for this location. The Bertam Dealer for Uhaul was using Uhaul truck equipment to drive to privately owned storage buildings and breaking in. Though I was able to tracking him down and had a warrant issued to retrieve my items. I was forced to rent the same truck from Uhaul to reload my items and return to my storage. I have good evidence that this dealer was not properly vetted to be a dealer.
Francisco ArriagaService was great. Quick, friendly service.
John MurphyGreat service, friendly, and got me the best price possible. Thanks
Jared CawoodNice guy. Had a great visit with him.
Virginia CraddockEverything went very smoothly, and the gentleman who helped me was friendly and very helpful. Wonderful experience!
Charlotte KileyNone
JUAN RUIZNothing to improve. Fantastic service!
Mark LancasterNicely operated.
Dwaine SchoppeThis is the absolutely best place I have ever rented a U-Haul from he was so friendly and accommodating. I’ve actually never experienced that before this location is amazing.
Marion LapointNothing. The man who owns this location was super friendly and professional. He also had the best coworker named Magic. She was the sweetest greeter I've ever met and loved being paid in belly rubs. This is my preferred location, hands down.
Annalisa CastilloEverything was fine.
ELLEN TalbotThis was my 2nd visit. It went just as smooth as the 1st.
Peter GeibCould not rent pick up due to not having a major credit card. Have been using a debit card only for years. Other than that, experience was great.
James WalkerSteve was so nice and got us set up with ease. It was a pleasure to do business with him. Thank you
Brenda SasakiVery helpful
John RiversThe owner was very helpful and accommodating. I will definitely use this u haul again.
Peter GeibEverything was great!
ELLEN TalbotThe gentlemen who ran this location was sociable, respectable, and genuinely cared for his customers. He asked if I needed anything extra -- dollies, blankets, etc. He was easy going and said he wouldn't charge me for an extra 30 minutes-ish like other places probably would have. He just had that small-town, close-knit mentality. I would recommend him 10 out of 10 times! Also, he had a dog in the shop with him that was personable & liked to "talk" to you. Thank you for making my experience painless!
Holly McDonnellEverything was great!
ELLEN TalbotTrailer was pulled out and staged ready to hook up
Tim SilverReturn trailer two days earlier than expected and was charged for them. Customer rep said he would take care of the extra charge and refund it to me but disappointment my card was charged in the first place.
NATHAN BRESSIESuper nice guy!
Sonja NelsonNothing. Keep doing what your doing.
WALTER DON MANNNothing . My rental was perfect
Brent MozingoKeep up the good work.
WALTER DOnGreat friendly service
Pete SobeleThis place is great! Super friendly and super efficient, highly recommend.
Eric HankenVery friendly folks that are very warm and welcoming. Very accommodating as well. Very pleasant experience during reservation, pickup and return. Definitely a business I will revisit when needed.
Robert LaBareSteve was very helpful and accommodating. Will always return to his location for future rentals!
Jeff BowmanThis location provides an excellent expedient experience!
Mark LancasterSo accommodating and friendly. Of course, I’m not just talking about Steve. Everyone should have a beautiful black dog to greet them.
Dianna HansenSteve is awesome - friendly and very helpful!
dwayne reevesThe BoxStop goes above and beyond! I wouldn’t change a thing!
Brian SandlebackVery friendly and great customer service, even on a holiday. Definitely recommend.
John SchmidtNothing… service was perfect
Glen MorrisNo way to improve: perfect!!!!!
Virginia Bays-MezgerExtremely helpful and friendly!
dwayne reevesSite is immaculate and well kept staff is cheerful and professional. The site and staff represent a standard all u hauls should strive for.
CRISTEN HANKINSEverything was great!
Joseph DindingerSteve is awesome. Highly recommended.
DAVID MARMONTII cannot remember the gents name That guy was great taking care of my truck rental. He is good for business!
Kelly EngBest U-Haul ever! Fast and friendly. Will most def use again.
WILLIAM ABLESSteve went above and beyond to take care of me!! Best experience I have ever had! I'll never go anywhere else for my U-Haul rentals. Thank you again, Steve, you're the best!
EVELYN MAUSBest U-Haul experience ever! Vehicle was ready when promised. Check-out/in was quick and easy.
Mark LancasterThe manager was very friendly and provided exceptional service!!
HARRY SUTHERLANDThe service was great. And the owner met me early and stayed late to help me. It was a great experience.
Kelley GlaeserEverything went so smoothly! I have seriously bad social anxiety so when I found out I couldn't do it on my phone I got a little worried about having to talk to an actual person but the guy was super nice and the entire transaction was quick.
Delina McClintonLocation was closed, use self return process.
Brian Shuemakergood service, helpful in the process of renting the uhaul.
Harold HancockGood experience, excellent customer service, helped guide me through the experience, I ended up choosing a trailer instead of a truck and saved me a bunch of money. I will use this U-Haul location again. Thanks.
Mark Spinoso