We stored our boat there and the manager was so amazing. She took care of seeing that we were able to get in even when our code got kicked out of the system. We will definitely use them again if we bring our boat to Branson.Ellen C. | Overall Experience
Customer Reviews for Branson Self Storage
(U-Haul Neighborhood Dealer)
Branson, MO 65616
Services at this Location:
- Mon: 10 am - 3 pm
- Tue: Closed
- Wed-Sat: 10 am - 3 pm
- Sun: Closed
Special Operating Hours
- 5/21/2021 - 5/31/2021: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer service by Rita and Janie is exceptional. Highly recommend this specific location for truck rental and storage. This is the only time I can recommend UHaul. The truck rental I reserved a few weeks ago on .com to move furniture from AZ to MO was not honored. Instead, UHaul called two days prior to say would have to drive over two hours from the reserved location to pick up a truck which created an impossible situation. Since that time, learned that reservations on .com in large cities are routinely not honored by UHaul with only a last-minute notice. Please be aware that UHaul policy does not consider a reservation valid until they call to confirm a day or two prior to the scheduled truck pick-up date. Then, more often than not, the customer is informed the truck is not available at the reserved location and must drive a long distance to pick up a truck or reschedule to a different day at UHaul's convenience. Totally unprofessional way of doing business and left me stranded. Ended up going to Penske which was more money but their policy is to honor all truck reservations when reservation is made.LINDA H.
Great group of people. Helped me in every way possible. Thank you.Scott S. | Overall Experience
Great place to rent/drop off truck. Storage facility is new with inside climate-controlled easy access spaces for those in need. They also rent by month, which helped in a move. Rita got my truck checked in within 10 minutes.STEPHEN B.
Customer did not leave a comment.Bill W. | Overall Experience
Customer did not leave a comment.WESLEY L.
This was my first experience using a storage facility. I had viewed many others. I chose this unit because it was close. I chose well. They were modern, clean, secure, easy to place things into storage and take from storage. I would highly recommend them to you.Phillip R. | Overall Experience
This place was wonderful and I wish there were electric hookups. If there had been I would use them consistentlyLanell M. | Overall Experience
Wonderful service!!Deborah M. | Overall Experience
Customer did not leave a comment.Mary B. | Overall Experience
Thanks for everythingCurt H. | Overall Experience
This was the best experience I've ever had with a storage facility. The premises are kept sparkling clean...I even met the friendly cleaning staff one Sunday, when my key didn't work in my lock. She promptly replaced my lock and provided 3 new keys. "five stars"Lisa M. | Overall Experience
Very friendly staff and always helpful , ThanksAllen G. | Overall Experience
We parked our 5th wheel there. They recently built covered storage area for large vehicles. Very nice indoor facilities too.Gary/Kathy K. | Overall Experience
Great storage rooms. I will use them again if needed.Deborah M. | Overall Experience
On site managing couple always friendly and helpful.They go above and beyond to make sure units are clean. They always stop by to say high and make sure everything is going well.Units are brand new.Patrick L. | Overall Experience