Customer Reviews for Branson Self Storage
(U-Haul Neighborhood Dealer)

16 reviews

1972 State Hwy 165   Branson, MO 65616

(417) 213-5919

Location Hours

  • Mon: 10 am - 3 pm
  • Tue: Closed
  • Wed-Sat: 10 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 5/21/2021 - 5/31/2021: Closed

Services at this Location:

Contact Us

(417) 213-5919

1972 State Hwy 165
Branson, MO 65616

Services at this Location:

Location Hours

  • Mon: 10 am - 3 pm
  • Tue: Closed
  • Wed-Sat: 10 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 5/21/2021 - 5/31/2021: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

We stored our boat there and the manager was so amazing. She took care of seeing that we were able to get in even when our code got kicked out of the system. We will definitely use them again if we bring our boat to Branson.

Ellen C.  |  Overall Experience 
Rating:
5.0

Customer service by Rita and Janie is exceptional. Highly recommend this specific location for truck rental and storage. This is the only time I can recommend UHaul. The truck rental I reserved a few weeks ago on .com to move furniture from AZ to MO was not honored. Instead, UHaul called two days prior to say would have to drive over two hours from the reserved location to pick up a truck which created an impossible situation. Since that time, learned that reservations on .com in large cities are routinely not honored by UHaul with only a last-minute notice. Please be aware that UHaul policy does not consider a reservation valid until they call to confirm a day or two prior to the scheduled truck pick-up date. Then, more often than not, the customer is informed the truck is not available at the reserved location and must drive a long distance to pick up a truck or reschedule to a different day at UHaul's convenience. Totally unprofessional way of doing business and left me stranded. Ended up going to Penske which was more money but their policy is to honor all truck reservations when reservation is made.

LINDA H. 
Rating:
5.0

Great group of people. Helped me in every way possible. Thank you.

Scott S.  |  Overall Experience 
Rating:
5.0

Great place to rent/drop off truck. Storage facility is new with inside climate-controlled easy access spaces for those in need. They also rent by month, which helped in a move. Rita got my truck checked in within 10 minutes.

STEPHEN B. 
Rating:
5.0

Customer did not leave a comment.

Bill W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

WESLEY L. 
Rating:
5.0

This was my first experience using a storage facility. I had viewed many others. I chose this unit because it was close. I chose well. They were modern, clean, secure, easy to place things into storage and take from storage. I would highly recommend them to you.

Phillip R.  |  Overall Experience 
Rating:
5.0

This place was wonderful and I wish there were electric hookups. If there had been I would use them consistently

Lanell M.  |  Overall Experience 
Rating:
5.0

Wonderful service!!

Deborah M.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mary B.  |  Overall Experience 
Rating:
5.0

Thanks for everything

Curt H.  |  Overall Experience 
Rating:
5.0

This was the best experience I've ever had with a storage facility. The premises are kept sparkling clean...I even met the friendly cleaning staff one Sunday, when my key didn't work in my lock. She promptly replaced my lock and provided 3 new keys. "five stars"

Lisa M.  |  Overall Experience 
Rating:
5.0

Very friendly staff and always helpful , Thanks

Allen G.  |  Overall Experience 
Rating:
5.0

We parked our 5th wheel there. They recently built covered storage area for large vehicles. Very nice indoor facilities too.

Gary/Kathy K.  |  Overall Experience 
Rating:
5.0

Great storage rooms. I will use them again if needed.

Deborah M.  |  Overall Experience 
Rating:
5.0

On site managing couple always friendly and helpful.They go above and beyond to make sure units are clean. They always stop by to say high and make sure everything is going well.Units are brand new.

Patrick L.  |  Overall Experience 
No reviews have been submitted for this location.

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