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Linda G
Customer Reviews for Breaths Boats & Motors
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The man checking the truck in was rude, then used foul language to me when I questioned the fuel level. Generally I rent uhaul regularly for my business and had not used this location in past, and I can assure you after being insulted and cursed to, it's a location I won't return to & urge action to be taken. Joe Lopez
joe lIf it were any easier, everyone would be doing it.
Steve MThey were very courageous and pleasant to deal with
Donald BThe check in was handled quickly and efficiently. I could not have asked for a better experience.
ROBERT KCash deposit equals check return
Amy SThey should make sure they tell the person renting the truck everything about what they are going to be charged. And give them a print out or send them something so they can choose if they want to rent it or not. I will never use the uhaul place, Breath Moters
Rhonda LI have rented from this location before, they are top notch!
Joseph CApparently a short turn-around time. OUTSIDE had snow/salt grime all over it. BUT everything worked and inside was clean. People were friendly and completely explained optional coverage and charges.
Stephen GStaff was courteous and very helpful.
LEON BStore closed earlier on a Friday. I arrived at 440pm to return truck and no one was working. Stores hours said they were open until 5pm. 2 other customers showed up before 5pm while I was there also.
brandi lPerfect as is
marian sGreat rental location. Very easy pick up and drop off. I would highly recommend this site.
EDDIE DGot right in and out!! No waiting, very professional!!
Jeffrey HHorrible experience with Uhaul. You changed our p/u location to an hour out of our way with no notification We had no utility dolly available when we picked up the truck. And the truck is in deplorable condition. Transmission is acting up. Even put in a roadside assistance request. Took 45 minutes to receive a text asking “do we still need assistance”. No a/c in the truck. Horrible horrible horrible.
Enrique EThe customer service was great
Glenda NBreaths Boats and Motors was excellent. They were friendly and very helpful. They made the process very easy. I would definitely go here again.
Todd MWhen trying to talk about deficiencies and problems with my rental at the return site I was promply cut off and told in a very hostile fashion "That has nothing to do with us."
Brian AI ordered a truck, appliance dollie, and furniture dollie. What I got: I truck with dented side rail, no furniture dollie and appliance dollie that I had to travel an additional 7 miles (charged per mile) to get. Customer service upon was dismissive when brought to his attention ..
Cheryl LNo change Required they work on Rain Downpour very accommodating in Correcting my Error in Trailer selection Quickly made New contract with no Problems My second time Renting at That location will be my new U-Haul Equipment store.
Bobby SVery easy to check the truck in and staff were professional!
Steve DOutstanding service
Jason COur truck only had a quarter tank of gas
CHAD JNothing everything went smoothly
FORREST BIt was a drop off location no one was there.
Kristina AThey were out of the pads we ordered to rent online
TROY GHappy happy happy
BROWARD BExcellent and very friendly.
Jeffrey BVery pleased, will use again..
JAMES MWhen a customer requests a vehicle from a particular location and assumes that he has a set reservation, it is irritating to receive a call 2 days before pickup 150 miles away that the item you thought you had reserved was not available at the location. It was available 50 milesto the north of the pickup point. After much discussion and after several questions by merdgarding better pickup points the Bay St. Louis location had the truck I ordered. I was not happy with Uhaul national personnel at all. BSL people were great and drop off people in Lafayette were grest!
Stuart AGreat service, super friendly & helpful staff!
JILL CNot the dealer's fault. The truck seems old. Steering is too shaky and too much play in the steering. Truck smelled which I guess is normal not to be able to get that dirty man smell out of the cab of the truck. Also, I am not happy that I rented for 2 days and only used it for actually one day.. got it too early on Friday.... the 68 miles per day that is allowed in the rental only applied for one day not 2. If you pay for 2 days at regular price, you should get 68 miles each day totaling 136 miles. I have to rent again in another location soon and am not happy with the miles.
LORI ONo hassle , smooth experience.
MILBURN NThere was no dolly available (appliance and furniture) other than that everything was perfect
Derrick MPick up was supposed to b at waveland furniture store cause breath location & all others closed day after Xmas!! Arrived at location & manager said no reservation for me & had the exact truck I needed said can’t leave town!! Showed all my paper work & said at breath boat location that was closed!!!!!!! So had to start all over w an app to get truck!! Was a very disappointing experience!! Were stranded on street to figure it all out w no one to talk to or help us but starting over w app!! Thank hod my son was tech savvy!!
ISABEL MThey were very nice and set it up very quickly.
Kenji nThey were closed
Rebecca BI tried to change drop off location to a more convenient one and the person on the the phone told me “you signed a contract for the 6x12 trailer so we won’t change it. I also spoke to a supervisor and she said the same thing. Would not budge and could not give me a price to change the location. I will never rent or refer another person to uhaul. I will make sure every time someone who mentions uhaul will be informed the policy is the policy and they will not bend to create a better experience. You lost a customer forever.
JOHN VEveryone was great!
BONNIE M