The office did not open until 10am.
William P
Customer Reviews for Breezycutz LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Truck was dirty but we cleaned it out before using it. Not a big deal but still not like someone should receive a rental truck . Yet we were charged $220.00 at time of purchase and was told that was all I would be charged and then after I turned it in I was charged another $348.28. I can’t get anyone to resolve the issue or tell me why I’m being charged an extra $300 plus dollars. They keep bouncing me around. I need it resolved. I was only the driver for my mother who rented the truck and have gave permission for them to contact Jeanette Pollard my mother and they keep bouncing her around . If this doesn’t get solved soon I will have to take further action. She has a set income and can’t afford to have money stolen from her.
Elmer PFast, easy, friendly service
James NNothing! This location is GREAT
Warren RPhone drop off would not work, person inside completed drop off, very helpful and I appreciated it
Robert MDon't go to a place where you need to use an app.
Nancy WI was charged for an extra day when I returned it a day early!!! Again the app wouldn’t allow me to return the truck. Very disappointed in this service and U-Haul!!!
Roger CEquipment was ready and in great shape went and picked up no problems
Norman MI liked the app took a moment to use but I think with better service at the location it would be smoother. Overall great experience. Im a local contractor in the area of Farmville would love to see a pickup rental with the aluminum body in the back.
jimmy dBreezy cute saved us from the nightmare created by bula Fiji mart in Farmville VA
Christine REmployee was helpful and courteous
Robert WYou guys over charge,it's unreal.
Sara DWe had a horrible experience in general with Uhaul. The tires on this trailer were rotted and the bearings were shot. I was hauling to Florida. the guy was less than help ful there, told us to call road assistance, instead of trying to rectify the situation, and then charged us 45.00 more than we should have been charged. I called Uhaul and they sent us to another person in Charlotte Courthouse VA, where they had a couple of trailers. the person there told us to take a specific one, and then when i almost got home, got a call from Uhaul that said, oh, no, you had to take a different one - and had to go all the way back to exchange it. My experience took me all day, wasted time that i could have used packing, and cost me an additional 20.00 in gas to go back and forth with this whole nonsense. I am finding trucks are NOT maintained anymore, people are not authorized uhaul dealers, just people that have different businesses and arent even interested in renting them out. I would have expected more --and maybe a refund.
CHRISTOPHERJULIU BBe on time for pickup, Have the vehicle available that you ordered, explain process better,.
Charles MVery professional, courteous and helpful. Keep up the great job.
Nicole DCharge less money for mileage. We filled up the truck with gas and still have to pay mileage. Not happy about having to pay for cleaning when we left the truck clean.
Margie F