Tammy was awesome very friendly and help me through whatever I needed thank youKeith D. | Overall Experience
Customer Reviews for Brentwood EZ Storage
(U-Haul Neighborhood Dealer)
Brentwood, NH 03833
Services at this Location:
- Mon-Fri: 8 am - 4 pm
- Sat-Sun: Closed
Special Operating Hours
- 5/30/2022: Closed
- 7/4/2022: Closed
- 9/5/2022: Closed
- 11/24/2022 - 11/25/2022: Closed
- 12/26/2022: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Mark H. | Overall Experience
Customer did not leave a comment.Danica B. | Overall Experience
Tammy is very friendly. The place is very clean. Will use again if need be.Luann H. | Overall Experience
Customer did not leave a comment.Phylicia F. | Overall Experience
Customer did not leave a comment.George D. | Overall Experience
Tammy is the absolute best. She was so helpful to me as i had just moved to the area.Kristine S. | Overall Experience
The staff is very helpful and friendly.Aldo S. | Overall Experience
Customer did not leave a comment.Alan P. | Overall Experience
This facility was 10 minutes from my home, I was glad to be able to rent a bin here. And Tammy was very helpful. Thank you.Alan R. | Overall Experience
Brentwood EZ Storage is a clean, well-maintained facility. They were easy to work with to rent for my father's furniture which needed to be moved quickly from the home he had been living in. Easily accessible for the moving company to come in and deposit the furniture and I was able to access it at anytime I needed to. I highly recommend Brentwood EZ Storage!Jennifer (Jan) W. | Overall Experience
very surprised Tammy called and asked me to verify my identity after uploading my license and considering I have rented from u-haul before I think that was unnecessaryWarren G.
Everything was GreatALLAN S. | Overall Experience
Smooth process. Very easy pick-up/return.Steve D.
Tammy is absolutely amazing! She went above and beyond for me several times by providing me with any information that I needed.. without me having to ask! She’s always eager to help! Plus she is incredibly friendly. She alone would make me rent there again.. and recommend this storage facility to everyone I know! The storage units are also a great price and VERY clean! The after hours are super helpful!!Rebecca J. | Overall Experience
Very good experienceMARK N.
Thank you so much! Your facility is immaculate! The cleanest i have ever rented from! The people were friendly and kind!Sandra P. | Overall Experience
Tammy is the BEST!David L. | Overall Experience
Customer did not leave a comment.Josh M. | Overall Experience
Pass this place they are not friendly they charge xtra for insurance no dumpster , there is another uhaul storage place down the street and their manager Tammi is a sweetheart and so is the rest of the staff.LISA S. | Overall Experience
Customer did not leave a comment.LEONARD M.
The car was good but the attendant made it an unenjoyable experience. Attendant was not helpful and we were asked to do go through the car inspection and turn the car on and check the blinkers, parking, reverse etc . I've never been asked to do this at a rental. In addition she was calling for needless reasons before our appt.RICHARD R.
The staff was excellent! She was friendly, pleasant, helpful, knowledgeable and conscientious! Rachel O.Rachel O. | Overall Experience
Tammy was very nice to deal with, friendly and very helpful. I will be using them again in the fall for winter storage.Paula L. | Overall Experience
Wonderful experience at this facility! Such a nice lady working there always friendly and very helpful. We will certainly use again and highly recommend to our friends.Stephan R. | Overall Experience
I've rented a unit here twice, never a problem unit clean. Very friendly person at the front deskCarroll G. | Overall Experience
Great customer service and facility. Thank you, Tammy, for your responsiveness and availability when needed. I highly recommend to anyone needing storage.Diane B. | Overall Experience
My temporary residence has very little storage area. As i will be storing indefinitely, i moved my storage closer to me in a climate-controlled unit so that i can add to it and better organize. Tammy was very professional, helpful and knowledgeable! Thank you. Best regards, PatriciaPATRICIA B. | Overall Experience
Very satisfied, over all no improvement needed as far I I can tell, and very easy to work with staff too.Adrian P. | Overall Experience
The UHaul app was not working properly so my pickup was delayed.....I was frustrated with the time it took to remedy the situation.....moving is hard..so any issues that involved slowing down the process is frustrating. The van was clean and well cared for.April P.
Customer did not leave a comment.JOHN W.
Tammy is greatThomas A. | Overall Experience
Customer did not leave a comment.Carroll G. | Overall Experience
Customer did not leave a comment.KEITH A.
Customer did not leave a comment.PETER S.
Too long of a process to pick up and drop off.Vivian L.
I recently had a terrible experience with the Newmarket, NH Uhaul site. From the nasty, condescending and general troll-like behavior of the representative to her office-filling body odor. The experience with the Brentwood, NH site was quite the opposite--able to conduct the transaction entirely by mobile, including a call from a rep to clarify my order. Seemless and painless.Timothy P.
Tammy was great about going over the details with me and getting me set to go. She was very helpful and pleasant.Nancy L.
The location and vehicle were great however my first experience with the uhaul app was not pleasant. I was supposed to be able to view my order from the app, but the app was never able to find my order. I had an email showing I had a reservation, but I had to call customer service twice. The first person told me my order would not show/update until I was on site. Once on site, it still wouldn't update so I had to call back. While I was on hold an email came through and I was able to pick up my order through the email. However, it was not a smooth process and set me back about a half hour. I was literally walking around the property outside the fence hoping the app would "update" if perhaps I found the right spot. Customer service was kind, but my first experience with mobile pickup was stressful. I highly suggest the app shows the reservation in the app with a tab/button/note showing it will update when on site, because checking the app for your order and being told it can't find one, the day you have an appointment/deadline is not a good feeling, especially when you have chosen mobile pickup at a closed facility.Stacy L.
Nice place very clean. Tammy was a great helpEric B. | Reservation
Very easy process and well explained. Very helpful peopleJoanne M. | Reservation
Tammy made it all very easyJohn M. | Reservation
The lady I talked to was very nice and even went outside with me and measured the spot I was renting to be sure my camper would fitJames L. | Reservation