Customer Reviews for Britt's Used Cars

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Britt's Used Cars

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Jephrey C. on

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The location is not where U-haul says it is.

TOMMY C. on

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Customer did not leave a comment.

Donna C. on

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Raven S. on

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Darren I. on

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Ty G. on

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Truck had leaks. Lady over the phone at the dispatch office was very rude and not helpful at all. I could have dropped off in my town and saved $100.00 but she insisted I couldn’t do that when Britts used cars mentioned i could it’s just an adjustment to contract

gladys f. on

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It leaves a lot to be desired

Gary M. on

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James M. on

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Lee S. on

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I will use this location from now on if I need to rent locally.

mike c. on

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Very nice people and very friendly and helpful

Mary S. on

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Sherry P. on

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phill i. on

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nickoal m. on

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Um stop quoting one price over the phone then in person something totally different and y'all know good in damn well that mileage thing is off??

Cynthia B. on

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Customer did not leave a comment.

Ana S. on

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I had a bad experience with the last uhaul I rented I was charged cleaning fee and gas when I let them know that the gas gauge was not working correctly and that the truck had issues I hope nothing happens to the next person who rents that truck.

LeBrandon S. on

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They were able to provide me with a almost new truck for my move.

Hayden H. on

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We requested to pick up in tupelo a week before our order, get called the day of and told we have to go to pontotoc, we drive to the location and it's a shop not the office and have to go further down the road. No one answered the phone in both tupelo AMD pontotoc office, get to pontotoc office no one there AMD have to wait for 45 minutes because the manager was off working on another job not related to uhaul. Then the office had none of our information from online, after this had to go back to original shop to get trailer. The drop off location was great and showed us that all of our tires were under 15 PSI and that it was a miracle we made it. The "shop" in pontotoc did ZERO maintenance on the trailer and out all of our lives in danger for our 9 hour drive with a trailer with 4 tires that had barely enough air.I would like some kind of compensation for the trainwreak and dangerous time we had using your flawed system. The pineville office was very nice and the only positive on the trip.

Becky A. on

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Lisa G. on

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Mark L. on

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I noticed you didn't give me the opportunity to comment about uhaul. I wonder why???? I guess you know uhaul SUX!!!!! FOR THE THIRD TIME IN A ROW uhaul HAS SCREWED ME OVER ON PICKUP LOCATIONS!!!!! I am FED UP with uhaul saying one thing then doing another. I know it says "preferred pickup location." It also says "preferred drop off location." You need to be glad I couldn't figure out how to drop this truck in Cuba. I SWEAR TO GOD, IF MY ONLY OPTION IS TO USE uhaul AGAIN I WILL PILE MY STUFF IN THE YARD AND SET IT ON FIRE!!!!! However, you don't give a shit.

Jeffrey T. on

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easy drop off

Brandi K. on

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He was very nice and helpful with any question I had

Rebekah R. on

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Honor your reservations made online. My pickup location changed 3 times, pads and dolly were not available either.

daniel p. on

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David H. on

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The girl working was nice and knew what she was doing.. excellent transaction...

darren i. on

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Couldn't find a drop box. Was charged $.82 for going 2 miles over the allotted miles after spending over $321 on the rental. Not counting how much money spent on gas. The 2 miles was going to put gas in truck.