Customer Reviews for Brown Enterprises

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Brown Enterprises

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Grant W. on

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Great service. Great friendly people.

Daniel M. on

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Customer did not leave a comment.

Cynthia K. on

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We dropped off at the same location that we picked it up.

Rick P. on

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Cyrus was superb in helping us.

Malcolm S. on

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GRREAT SERVICE!

Jamie L. on

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Moving is a pain in the neck. Brown Enterprises made it simple and easy to rent this truck. Truck was extremely clean. The pick up and drop off location was perfect for our move. I hope to never move again but if I do I will be sure to rent from Brown Enterprises and I will let friends and family know about my experience. Thanks Again!!!

john L. on

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Customer did not leave a comment.

DEB D. on

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Dale O. on

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Proprietor was pleasant, knowledgeable and helpful. Signage could be more visible.

Marguerite I. on

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You changed my pick up location which put more miles on the truck that i had to pay for. This is NOT fair to any costumer.

Terri S. on

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Was upset because I had to wait over an hour to drop off my truck no one was at location had to call uhaul corporate office and still was getting run around they said person was out to lunch then hours later get another call with another reason I would advise this location to get a key drop box I believe customer time is valuable just as well as the mileage on the truck

Susan D. on

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Customer did not leave a comment.

Noel M. on

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Jasmine M. on

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The area was great but the person working there wasn’t not a happy camper. He didn’t want to do a walk though of the truck, check miles, or make sure everything was working right. Before we left with the truck. He also did not have a drop off location ready for us, we as the customer had to guess where to drop off the truck. The employee need to be more efficient.

Mike C. on

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Customer did not leave a comment.

ANDRES L. on

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dennis P. on

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It seems you have it all covered everything was wonderful the personnel was outstanding thank you and I will look forward to doing business with you again Thanks again

Tabitha B. on

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Keith A. on

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be more honest about cost and insurance. was given a price of $90 for truck rental. ended up costing $140. not happy.

Jair Pimentel D. on

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no one to receive truck and think there shod of been someone there for receiving...Was told in pick up was dropping in Palm Coast how was miles calculated don't know but put in short miles tie charge additional miles????? Don't know also gas fuel but bad rental

Jonathan W. on

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Customer did not leave a comment.

Clifford J. on

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Cyrus was very very helpful and went out of his way to make sure we were taken care of. I've rented dozens of trucks over the years and Cyrus has been the best at making sure the needs of the customer were met. Thanks!

Jim E. on

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The tail lights on the trailer did not work, was stopped by highway patrol for no tail lites, the trooper agreed not to ticket me as he believed it was in fact u hauls fault not mine, but did escort me to an exit, with the promise to not resume my trip until daybreak, so was forced to spend the night in the cab of a truck, staying awake all night on a chilly night, when I returned the equipment and told the story, was offered a completely inadequate concession of $10.00 off my bill.......do you really feel that this was adequate compensation for a long sleepless night in a chilly truck cab parked in a gas station until daybreak, I felt it was a pathetic response !

jennifer N. on

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Uhaul sent me to wrong location and location dis not have truck that I ordered for that location

amy G. on

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Easiest Uhaul experience and great customer service.

James N. on

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I had made arrangements at another location for a pickup, there was a miscommunication or something but my U-Haul was not available. I was directed to Cyrus Brown at Brown Enterprises and within minutes I was on the road. Thank you very much Mr. Brown. Anyone needing a reliable rental of a U-Haul I highly recommend contacting Mr. Brown, very professional. Thank you again!

Dawana B. on

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No improvements necessary, I would like to add that. Mr. Brown was courteous and accommodating late at night to my call requesting to extend my rental for another day. My overall experience with excellent and I would highly recommend your rental needs to be from Browns u-Haul.

John S. on

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Not a thing - the whole thing went perfectly smoothly!

John C. on

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Cyrus brown was very professional in both knowledge, attitude and will recommend this location to family and friends

Nicholas S. on

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Absolutely no complaints. Always a great experience at this location. Thank you!!

Nicholas S. on

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Customer did not leave a comment.