Customer Reviews for Brunswick Shopping Center Ltd

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Brunswick Shopping Center Ltd

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STEPHANE D. on

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Tina B. on

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Totally NOT happy with the service received. I made a reservation and they could not give me what I asked for. They gave me a much bigger truck that I was very uncomfortable driving on my own being a woman and I had to drive an extra 116 miles because I had to go to the USA and there is a weight restriction on the international bridge! NEVER again will I trust uhaul and I will never recommend them either! They do not want to compensate me for their mistake which I think is totally unfair! I am NOT happy!!!!

marc B. on

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JOHN L. on

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GILLES P. on

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andre L. on

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Put a jack legs on the trailer

paul B. on

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My deception does not come from the place of locaton. I made the reservation a week earlier for a 6 X 12 trailer and I received a call the day of my reservation that the Edmundston location does not have the trailer that I reserved the week before and I have to go to Perth (one hour drive) to pick up my trailer. Why ??? Why do I made a reservation and you are not responsible to deliver what I've asked for. Very frustrated for all the inconvenience that this gives me.

pierre M. on

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When you reserved 1 week a head and you arrived there and tell you that you don t have your truck its really bad. I had travelled 4 hrs to go get my truck and bring my stuff back with me.. its really frustrated.

jason N. on

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Need bigger sign to state were Uhaul office is

Nathalie D. on

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First provide what you say is available...you guys really suck

Hugh M. on

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The service we received went above and beyond what was expected.A big thank you to the owner who was so very helpful in our situation..I only wish I had gotten his name because he is deserving of praise...Thanks again...

Michel C. on

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francis P. on

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Joel H. on

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Dany M. on

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Service efficace et courtoie. Remorque livrée à temps. Très satisfaite.

Richard H. on

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Je pense que les établissements reçoivent si peu $$$ que leur niveau d implication est presque inexistante. Par exemple j’ai du me débrouiller seul pour accrocher le «  trailer « pour ma voiture. Incroyablement difficile à faire seul donc p’ De 20 fois à embarquer ou débarquer car la précision doit y être donc 20 minutes quand avec de l aide j aurais reussi en 2 minutes Désolant

David D. on

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Pierre M. on

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LYNE P. on

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THERESE T. on

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THERESE T. on

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Al Khader B. on

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tina B. on

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Great service with a smile, the personnel values their customers and it shows!

Robert L. on

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Even if the personnel was amiable at this location, nothing was explained to me concerning the rental agreement, the mileage allocated and the cleanup fees if any at the return. I was handed a set of keys and sent on my merry way. As I drove the 1076 km to my destination, I noticed the headlights did not work correctly. They were very faint on low beam, giving only about 50 feet of visibility in front of the truck and when I activated the high beams, all lights, dash included went dead. This created a hazardous situation and caused me to slow down dramatically. This resulted in a more extended trip than planned and a lot of stress and fatigue. I am very disappointed with the rental experience with UHAUL.

MIKE M. on

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I delivered after hours

Barbara W. on

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Steve P. on

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Charged me for insurance when nobody asked me if i wanted it then charged fals milleage made 43 miles was charged way more then that

marc B. on

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claude L. on

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The only thing that bothers me is there is a dealer for U-haul in Grand Falls, NB. I try to see the dealer and was unable to reach him, so I had to go to Edmundston to get a truck: that's 125 KM back and for from Grand Falls to Edmundston + 125 Km for my car to pick up the truck-I did not like that at all. But the service in Edmundston was fabulous. It is a shame not being serve in my own town for lack of service. Thank you for the service rendered in Edmundston,NB

michael O. on

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LINDA C. on

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for the 2nd time I wasnt able to get the truck (size) I requested.. yes I got an upgrade but I did not need!! very frustrating .. bigger truck more fuel!! and when u are on a budget its not fun!!

adam S. on

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