Customer Reviews for Buckhorn Shoppette

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Buckhorn Shoppette

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Trenton K. on

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Small place but a good selection. They had me in and out quick.

Lisa B. on

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SHAKELIA J. on

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Do not over charge. Needs a clearer check out experience.

Roberto G. on

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Christy S. on

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other dept was willing accept I was explain short to them then I leave that all. I told them I was sorry about was being late to return

Darrell B. on

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VERMICA J. on

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ELIZABETH B. on

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Everything was excellent and the man that took care of us was awesome.

Kaitlyn E. on

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Tabatha W. on

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CHARLES M. on

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Robert C. on

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Christopher R. on

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Alan T. on

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Randy D. on

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ZACHARY S. on

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Anthony R. on

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very fast quick and accurate

russ A. on

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The guy was very helpful and took care of us in a timely manner so we could be on our way

Patsy A. on

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Location to pick up was changed at last minute by uhaul. I had people helping me to get the truck asked operator what all I needed when I got there she didn't tell me she needed tag number of car being towed. Last operator I spoke to who told me location for pick up was changed was rude and basically told me if I was unhappy I didn't have to use uhaul so I have decided I won't again I will be using Penske

Joseph Brian G. on

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Even though the attendant was nice, when I was having trouble adjusting the mirrors he believed folding the mirrors in was how you adjusted them. The inside and outside of the truck was dirty. Broken glass on the ramp and inside the back. Mud had been splashed and dried from the front to the rear with countless dead bugs made it look like it had not been washed in months. I’ve used U-Haul multiple times through the years and this was the worst condition I’ve even got a truck in.

Jennifer G. on

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All we did was drop off the truck keys at this location.

Brittni F. on

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Great friendly service, but only one thirty foot truck

olivia S. on

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SHIKELA M. on

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TOMMY B. on

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Tony M. on

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The pick-up location was great! HOWEVER, I reserved a truck online in one town. An hour later, a Uhaul representative called me and changed my location. 12 miles further away (they charge .99 cents per mile). She discounted the price of the truck $10 and told me that I could drop it off at the place I had originally reserved the truck. Didnt happen. When I arrived to return the truck at the original reserved business, they informed me that I would have to take it back to where they had me pick it up from, 12 miles away. Hence costing MORE money. Not only did that cost more, but now I had no one to pick me up when I dropped off the truck! I called the same Uhaul number that had called me and they had no customer service skills at all.. simply told me that I would have to take it back to the place THEY had changed it to. Why allow me to reserve a truck, at a certain location, then charge ME extra because their inventory was wrong, tell me one thing... then not stand behind it? I was more worried about being stranded when I dropped the truck off than I was about the money.... It was an un-pleasant experience. The truck was great though! After insurance, mileage and fuel, My $29.99 truck rental cost me $130 to go 62 miles.