Customer Reviews for Bucks Car Rental & Sales Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Bucks Car Rental & Sales Inc

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Jennifer C. on

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I reserved uhaul online at one location ended up which was 1 block from my apartment. Had to pick it up in a completely different town which I was not told until a couple days After I reserved it. So still needing a uhaul that day I had to accept the location. Then Was charged $44 extra dollars because they said I went over my 10 miles that I estimated that I would need it for. However I ONLY went over because they changed the location on me and never asked me to change how many miles I would need it for after it was changed to a different location. This is ridiculous! So for have a truck for like 8 hours it cost me over $100. When online the price was $29.99. Ended up costing $76 with insurance and blankets. Which yes I added and was ok with the $76. But then to add $44 MORE is ridiculous! Which wasn’t even my fault that the location was changed! Completely outrageous and ridiculous! Never AGAIN will I rent from this place!

Mark U. on

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Customer did not leave a comment.

Richard R. on

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Kevin M. on

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Have the rentals at the location and not a block away. Have Rentals that are on a lot, not parked in an area where the grass is 2 feet high. Have rental equipment that is in good operating condition, I wasn't sure if the truck was going to break down on me or not.

Corinne H. on

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Bad customer service and no equipment never ever again

Tera P. on

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Customer did not leave a comment.

Benjamin S. on

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Truck was clean but the AC did not work. Made for a very uncomfortable ride.

ed B. on

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Nothing I can think of

Kasey B. on

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Customer did not leave a comment.

Barry C. on

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Excellent customer service

Kamisha L. on

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Customer service low energy not really interested in assisting

LARRY E. on

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Lucas Y. on

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Marion B. on

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I left my phone and hearing aid batteries in the truck and they were kind enough to hold them until I could return to get them.

JESSICA S. on

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james L. on

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Hard location to find and the trailers were a few blocks away. Otherwise - very nice, knowledgeable and helpful staff!!

Michael L. on

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None that I can suggest

Jeramiah F. on

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Customer did not leave a comment.

Tim F. on

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We had to drop off the trailer while the place was closed. I can't form an opinion other than we couldn't find a great place to unhook a trailer. We dropped it and left and I received my receipt so I assume everything was fine.

Charles O. on

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James S. on

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sheldon R. on

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dropped after hours.

leonid I. on

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Patricio S. on

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Art K. on

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I rented trailer for one way, to Lewes Delaware where I drop trailer at 4. Pm On the 17 of April less then 8 hours from the time I rented it. When I called to reserve the trailer I said to Lewes Delaware. After I drop a mattress off at my Lewes house, we are on our way to Tenn. Now Uhaul is saying I rented the trailer at Norton motors Lewes, only drop off there.

daniel F. on

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The app didn't work had to pay for 2 days only use your truck one day,had it back less than 12 hours

KAREN R. on

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John B. on

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Ciara V. on

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Pick up location was not where it stated..

Eric W. on

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Customer did not leave a comment.