Customer Reviews for Budget Mini Storage W Center St

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Budget Mini Storage W Center St

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Harold N. on

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Your service for telling people where to drop off equipment is awful. Or perhaps it’s the system. Twice we have been told to drop off equipment somewhere and the location was not informed and did not have room for the truck or trailer. This has caused undue waiting and confusion while multiple phone calls to U-Haul offices had to be made. Your system is broken and very inconvenient to people moving who are obviously already exhausted. Next move we will NOT be using U-Haul as this seems to be an on going problem you have yet to fix. Two moves and the same issues. We quit. This move alone this problem arose twice in just one week. Unacceptable. Three strikes and U-Haul is out.

Ellery F. on

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Customer did not leave a comment.

Warren M. on

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Great service, great facility,

Thomas V. on

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Nothing, service was great, no issues with trailer, was one of 3 Uhaul locations in area, but only one open on Saturday.

Tyler C. on

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Tyler T. on

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lenora U. on

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Josiah L. on

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Pete J. on

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Russell H. on

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Russell H. on

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Very friendly and helpful!

Theo H. on

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rating is for the 2nd place I went. place I was directed to sent me away further down road. not cool!

Jean P. on

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Holly L. on

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Very friendly, conscientious, helpful people at both ends. Truck got great has mileage. It made our move easier on us!

Karrie B. on

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Vicki R. on

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Joan H. on

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Shalyn C. on

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Jeffrey A. on

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DANNY was Great.

Zachariah S. on

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This location was excellent! Fast friendly service ! I will definitely come back to this one again if i ever need anything uhaul related!

Ron V. on

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U-haul employee excellent service. I appreciate all his knowledge and excellent service. Uhaul you have a excellent employee.

jay P. on

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Friendly and fast. Great ??

jay P. on

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Dave R. on

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Danny was AWESOME!!!

TIM P. on

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Service was absolutely great!!

Romelia W. on

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Very polite , excellent

RONALD B. on

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BILL K. on

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I have no complaints with this business. I do have a suggestion though—the published trailer size, 5’ x 9’, where the 5’ (60”) dimension is an outside dimension measured from fender exterior to fender exterior making the inside useable area 4’ x 9’. I consider the misunderstanding my fault. I should have asked or measured the usable area prior to renting, but the renting business needs to make sure the renter is getting what he wants.

Richard B. on

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Daniel was professional and very helpful!

Melinda H. on

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Danny at the Chino Valley Budget Mini Storage was so wonderful! He is exactly the kind of person you want working for U-haul. He was polite, patient, kind and so helpful! If he didn't know an answer he went out of his way to get it. He never rushed me and made me feel I was very important as a customer!! That is so, so rare these days. I had a business in the past and he is the kind of employee that is rare today. You can tell he gives it his all and can be trusted to handle difficult situations that come up! I will be using U-haul a lot more because of him. Thank you Danny for make the process and move so much easier!!

GENE G. on

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Customer did not leave a comment.