Customer Reviews for Budget Mini Storage #7

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Budget Mini Storage #7

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florence K. on

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The only issue I had was that the gas tank only had 1/4 of a tank. I am used to getting any rental vehicle with a full tank and returning it full. Not that big of a deal but I would have preferred getting the truck with a full tank. The ladies who helped me were excellent. They were friendly and helpful and made the entire experience pleasant.

Harry K. on

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Sandra R. on

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Drew M. on

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john D. on

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TRUCK WINDOWS WERE DIRTY. SIDE MIRRORS WERE DIRTY. RENTED A 10 FOOT TRUCK FOR 24 HOURS. RETURNED THE TRUCK IN LESS THAN SIX. WAS CHARGED FOR TWO DAYS.

Ralph G. on

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Customer did not leave a comment.

John L. on

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Keep on trucking good buddy .

William C. on

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Nothing all was good.

Kwabena O. on

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Great customers service and they treat you with respect

Kamesha M. on

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Customer did not leave a comment.

Charles E. on

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Keep doing your Best

Keba R. on

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Blake M. on

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Excellent service. We had to keep the truck longer than expected and they were flexible. Made the move less stressful.

Ken M. on

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Great people here

Jacob G. on

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Ernest L. on

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Upon return the attendant could not operate the computer or printer to provide us with a receipt. In the past we have used Penske with no problems. They respected us as a customer and met their responsibilities in terms of the reservations and the in and out process. We chose U-Haul for this trip because of the convenient location. Well, that did not work. It is highly unlikely we will use U-Haul again.

Donald K. on

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Everything went great.

Scott M. on

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The truck needs cruise controll

Tracy B. on

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Kenneth K. on

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Really nice employee clean and fast.Nothing I seen needed improvement

walter T. on

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Xxxxxxxxx

David A. on

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Denise M. on

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Thank you for being so understanding. I had delays in closing of escrow and Allison would check in to verify the date the vehicle would be returned.

Nathan W. on

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The phone app was a little cumbersome to use. When selecting a field to input text, the keyboard would more often than not cover up the words, making me type words or phone numbers completely blind. Also didn't know u-haul would call references right away, thus didnt warn anyone to answer their phone. Most people i know don't answer 1-800 toll phone calls, feels like a better system or a warning needs to be added. The physical location was flawless, thanks guys.

Jerry W. on

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Odilia R. on

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I will be contacting management. I am baffled you run your business the way you do, considering the name you carry. Thank you for charging over $110 dollars for a rental that began at $30. I am fully aware of SOME additional charges, but I do not appreciate being misinformed by members of your staff on 3 different issues. Glad to be receiving SOME of my money back, within a few days at least, even though I need my own money now. I regret going through business with you and will by far not recommend you to anyone.

George V. on

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The employees were super friendly I know were I'll go when I need a Uhaul in the future.

Scot S. on

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carin G. on

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AMY A. on

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Horrible customer service, they were both rude! Moving truck not clean, hand truck in properly wheeled (two different sized wheels, unstable, off balanced!) Would not recommend this dealer to anyone.

Kenneth P. on

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This was easy, all I had to do was make sure the tank was at the level I checked the truck out at and turn over the keys. No reservation, no hassle, no aggravation.

Ellka A. on

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Customer did not leave a comment.