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Scott L
Customer Reviews for Budget Store & Lock Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Renting a storage unit is basically a simple thing. However, Denise made every interaction pleasant. I was just doing a routine task when I went to the unit but Denise made my day a lighter brighter. Thank you.
James V | Overall ExperienceDenise was so friendly and easy to communicate with to familiarize us with how this facility operates. We’re hoping we don’t need storage needs in future, but we would definitely go back there and recommend our friends to this site. It was safe, secure, and spacious.
DARLENE H | Overall ExperienceDenise was helpful , friendly, and provided excellent service
Douglas D | Overall ExperienceAnthony who helped me get everything setup was great and Denise helped when I move out both were excellent. I would definitely look to come back if I need another storage space.
Kevin P | Overall ExperienceAuto-payment was the 13th of ever month. I cleaned out of the storage unit on the 18th. Would like to get refunded the 3 unused weeks. Thank You - Mike White
Mike W | Overall ExperienceI had 3 different temp controlled units ...one in building A, one in building B, and one in building C. The door in building B did not work properly for over a year. In the fall the door was not closing properly, I made a complaint to upper management and expressed concerns about when it would snow. This summer the temperature in the building was reading 80+ degrees and the humidity was high...not what I was paying for. The day I moved out ( Jan 27) was cold and snowy, the door has a visible large crack/ opening where it is not closing and the temp was 65 degrees.
Zoe C | Overall ExperienceVery helpful people working there. Place was clean and secure.
Eugene S | Overall ExperienceThe staff there of Kevin and Denise were Fantastic! Understanding and helpful! Would definitely recommend!
SHELLEY S | Overall ExperienceVery nice staff. Facility very clean secure .
Bob G | Overall ExperienceGreat experience with this storage facility. Owner and staff very friendly and helpful
LEE S | Overall ExperienceThis was the best storage experience I have had yet. Denise was a charm and goes outta her way to make you comfortable she is a great asset to the company.
Sheila W | Overall ExperienceI will absolutely be choosing this facility again in the future if need be. Denise was more than helpful throughout the time I used my unit. She was accommodating, most kind, and very easy to talk to when it came to my situation.
Alexa S | Overall ExperienceWe had a great experience and will be back if the need arises!!! Thanks again!!!
Dake V | Overall ExperienceVery clean great help secure
Michael T | Overall Experience