Customer Reviews for Burlington Bedrooms

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Burlington Bedrooms

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Jeff J. on

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Robert C. on

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Andy was GREAT to work with... professional, courteous and very accommodating! THANK YOU Andy and staff!!!

AMY B. on

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Great service and great selection of Mattresses We where able to buy a bed, mattress and bring it home with the Uhaul Van the same day!

Stephen M. on

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sally f. on

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Laura A. on

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RICHARD S. on

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Very Friendly Customer Service

TOM T. on

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Only negative thing is that it was snowing and the van did NOT have winter tires.

Wendy H. on

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Lynn V. on

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Easy, friendly, plenty of parking. Great price and good people

Fred P. on

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Everything worked out perfectly. Cargo Van was just the right size for the job. There was some question on the quote I was given by U-Haul, but that was quickly resolved and everything worked out just fine.

Mark L. on

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The website needs to be updated. We thought we'd reserved a van at the Noyes Tire location only to call and learn that they didn't have 9' vans. Fortunately, the Shelburne Road location did.

jose g. on

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Was closed and never answer the phone.

Judy T. on

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Rental was easy. People were friendly. Van was a pleasure to drive. Will be back when need to move anything in future. Thanks

Kris E. on

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Gary V. on

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RICH L. on

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The staff was very helpful. For some reason, your system made id difficult to return the equipment to my prefered location on Fairfield Ave. in Bridgeport. It seemed to want Pine St. in Bridgeport which I did not want to do. Again, the staff in VT was helpful and explained I could use my prefered uhaul location.

Donald D. on

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they were flexible and easy to work with

JERMEY G. on

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nothing!

CHRISTOPHER S. on

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JEFF L. on

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Daniel M. on

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UHaul: Allow customer to select location. I much prefer this location to Burlington. Thanks.

Robert S. on

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Andy is great. Plan on trucking a truck in Oct.

Cameron D. on

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Very accommodating and helpful (willing to meet me before opening time).

UTE T. on

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Great experience all the way around. LOVE the convenience of this location!

MARNI L. on

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Overall everything was great. The owner was very helpful and helped make our rental work the best for us.

FRED Z. on

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The manager at this location didn't even show up when I picked up the trailer. It was supposed to be open until 6:00PM. I showed up as planned at 5:20 and no one was there. I just took a trailer, and called up the business later. Terrible customer service. Then the place they arranged to have me drop it off did not accept drop-offs, so I had to go somewhere else. Very unprofessional. I would never recommend this Uhaul location to anyone.

dan g. on

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Convenient, good value, thoroughly pleasant experience!!

Michael C. on

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Gordon E. on

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Ellen C. on

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SHEILA M. on

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ARDREY M. on

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Friendly staff yet the only thoroughly knowledgeable person regarding Uhaul was out on a call for the other business in the building. I found it frustrating not having someone to answer questions. I would recommend that there be more than one person who is trained and one of them is there when the business is open. If there was a trained person to answered questions there, I would recommend them.

Charles R. on

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LOUISE P. on

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Tracey M. on

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Very easy and very quick service. Best ever!

Jack S. on

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Merlin T. on

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Take my keys and park this thing valet style. Those last few minutes feel like something could go wrong - it's a peace of mind thing.

Thomas J. on

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Steven P. on

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The location staff was great, super friendly and got me setup in no time. The equipment (van) was great!

Linda H. on

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Great service

Robert M. on

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high price of the rental of trailer, going long distance, however the trailer was excellent, and the move went well. the uhaul people were very good and the whole rental went smoothly...

KATHRINE C. on

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NOT SEND OUT A RATING EMAIL. IF I WANT OR NEED A U HAUL I WILL MAKE THE DECISION WITHOUT OPINION LETTERS

EVAN W. on

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??

Bonnie N. on

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Things were good, but location was far away. No trucks at the Burlington location.

FABIAN B. on

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JOSEPH F. on

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everything went smooth and they have a great location.

KATELYNN T. on

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Professional clean and friendly... for the last couple years whenever I need a truck I go here, even if it means a few extra miles and will continue to do so.

BRIAN S. on

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Jeevanantham K. on

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Everything is good

Mary L. on

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Michael D. on

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Joseph M. on

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Melvin K. on

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Sheila M. on

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Very accommodating and understanding that moving can be stressful!

Sherry N. on

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Burlington B. on

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When our Delivery truck was in the shop the Uhaul equipment allowed us to make our scheduled deliveries and follow through with our promises to deliver the sale seamlessly like nothing happened. Thank you Uhaul of Shelburne. Delivery Team @ Burlington Bedrooms

RON G. on

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p alex G. on

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rosalind g. on

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BARRY G. on

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chris m. on

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Very helpful when I went to West Springfield before going to Vermont to make sure hitch etc. was acceptable. Shelburne accommodating on earlier pick up than anticipated and in selecting moving blankets. All in all, a most satisfactory engagement. Thank you.

CYNHIA A. on

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You Saved the day!

BARRY G. on

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John B. on

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This is a great franchise, in a great/convenient location run by very courteous and helpful staff

christopher B C. on

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daniel m. on

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develop a drop box for the key return. that would be helpful... but very good experience renting from here. thanks.

Anthony U. on

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Richard G. on

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Robert S. on

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Hope you are able to keep that location. Second time in one year I have used it.

Greg P. on

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Unclear/ lack of instruction on to pickup truck at business. Below average customer service.

jim o. on

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Great experience. Extremely helpful staff

SHAWN C. on

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SCOTT A. on

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Jonathan B. on

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Shayl B. on

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JACKIE C. on

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SCOTT M. on

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The trailer was easy to pull and it felt like it was hardly being towed. The crew at Colletts were very helpful. Thank you for a great service. Scott

ROBERT C. on

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I was disappointed that I had to drive further to Burlington Bedrooms in Shelburne, thus incurring additional fuel and mileage costs when there were other U-Haul locations closer to my destination.

CAMERON D. on

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TREVOR K. on

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ANDREW J. on

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nettie w. on

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DAVID P. on

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BLAKE M. on

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Friendly and painless. Thanks!

John H. on

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ADRIENNE R. on

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Andy was absolutely excellent. The corporate office is lucky to have him as a member of the U-haul family. As for the corporate offices that contacted us and gave us estimates and availabilities, your customer service skills are horrible. You need a refresher course on how to speak with people, not at people.

tom b. on

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BRADLEY Y. on

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Richard R. on

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Nothing comes to mind with this trip.

GARY V. on

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Nice job/service. It's good to have a "home town" touch.

tim r. on

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Andy was a pleasure to work 28th and very acomodating.

GRANT B. on

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DANIEL G. on

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Very easy, comfortable, convenient and efficient!

thomas g. on

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keep up the good work!

Brad S. on

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Bob D. on

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Great "on the way" location. Availability and flexibility of franchisee was excellent. He had the right truck available for my use. Friendly and very aware of the customers needs.

MARC F. on

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Everything worked out great!

David I. on

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chris h. on

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