Customer Reviews for Burlington Bedrooms

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Burlington Bedrooms

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THOMAS G. on

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First rate service!

joclyne L. on

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Personnel courtois et efficace. Très bon service d'information téléphonique. Nous étions au Québec et ne connaissions pas la région au départ. Merci beaucoup.

JUSTIN D. on

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N/A Thanks guys!

james m. on

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All around great experience. Efficient, friendly, and accommodating.

LEIGH M. on

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Howver, it is also a furniture store, so don't expect the staff to know everything. One person there does know, but if he is not and you have issues, you may be in trouble.

Marc B. on

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michael s. on

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Thomas O. on

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Andy was very helpful and answered all my questions. He went above and beyond to help me even when I changed my mind several times. Burlington Bedrooms Uhaul is the BEST!

WADI S. on

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Great location. Good selection of trucks. Very fast rental and return. I have rented from UHaul for years. This was by far the best location. Wadi Sawabini Shelburne, Vermont

Kelly M. on

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Sewell W. on

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Rick P. on

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Great folks to work with!

cathy h. on

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Timothy H. on

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DAN C. on

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However the previous location on Pine Street in Burlington was less than stellar. It's been over two months and I'm still waiting for resolution as I was over billed.

kyle p. on

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They don't know what they are doing at this location. I was signed up for services that I clearly told them I did not want.

Jason P. on

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Andrew E. on

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When I got to the place the person for the uhaul was not there..the woman in the building had to call someone to make sure she gave me the right key...she walked outside with me and asking what I needed and I had to tell her I needed the 10' truck with the car dolly. She gave me the key and asked me if I knew how to took things up...and I did not know how to hook the dolly up.. I had to figure out everything..there was no inspection like the site said to make sure my car was okay..I hooked everything up and tested the lights and the back right light was out on the dolly..we never did a walk around to make sure there was no damage on the truck or anything.. I was pretty much thrown the key and was left on my own...I was not happy.

Lynne C. on

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Great experience. Thank you.

Patrick D. on

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Anne M. on

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Could have given more information and a receipt.

James G. on

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SCOTT M. on

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The people at Burlington Bedroom are outstanding!!! I always try to rent Uhaul from them whenever possible. Truly excellent service!

Charles P. on

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Robert S. on

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This van was the easiest driving and most comfortable ride I've had in a rental van. I drove 11 hours one way and found it easier than I was expecting, in spite of the torrential rains I drove through.

brian c. on

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RICHARD D. on

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AHMED O. on

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Friendly and courteous interaction.

Rosy M. on

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Mary B. on

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Maybe just clean a bit more.

THOMAS D. on

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Julie R. on

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Ted M. on

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KATHRYN B. on

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I was given a truck rental at one location & time. When we got there to pickup the haul, we were told they didn't have on. We were also tole they would take $50 off. We had to goto a different location & 4 hours later. when we got there, they said they couldn't do the credit. Also gave me a rental location for the return that would take off the $50 that didn't exist any longer.

lorraine r. on

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great service!! Called Middlebury first and they were also sooo helpful. Great group of people!

THOMAS G. on

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Agent was very helpful arranging for my U-Haul which he wasn't able to personally provide

Wendy L. on

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Mark D M. on

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Karen Y. on

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The store and personnel were great, they even loaded the bed we had purchased from their shop into the truck for us.

Sophie G. on

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Super - thanks so much!!!

Randie K. on

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Nothing !!!

Lloyd e. on

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Andy Collette, the owner was a great help setting up my reservation and hooking me up when I arrived to get the car trailer. We are lucky to have him and his business in our anti business town.

MORRELL B. on

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Friendly, Fast and Cheap services. Got my job done!!!

scott m. on

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Best location EVER! These guys were FANTASTIC!!!

Candis L. on

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Angela M. on

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christopher w L. on

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Thomas F. on

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Ted M. on

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Very friendly experience!

LARRY H. on

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They are always friendly and helpful. Keep up the good work!

Katrina W. on

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Diana C. on

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The equipment is well maintained, but on this occasion it was not clean. We had to vacuum the trailer before being able to load our household goods.

WILL V. on

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Best Uhaul location in my area. Easy In , Easy out. Very convenient

Julie T. on

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Jeff J. on

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Robert C. on

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Andy was GREAT to work with... professional, courteous and very accommodating! THANK YOU Andy and staff!!!

AMY B. on

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Great service and great selection of Mattresses We where able to buy a bed, mattress and bring it home with the Uhaul Van the same day!

Stephen M. on

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sally f. on

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Laura A. on

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RICHARD S. on

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Very Friendly Customer Service

TOM T. on

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Only negative thing is that it was snowing and the van did NOT have winter tires.

Wendy H. on

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Customer did not leave a comment.

Lynn V. on

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Easy, friendly, plenty of parking. Great price and good people

Fred P. on

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Everything worked out perfectly. Cargo Van was just the right size for the job. There was some question on the quote I was given by U-Haul, but that was quickly resolved and everything worked out just fine.

Mark L. on

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The website needs to be updated. We thought we'd reserved a van at the Noyes Tire location only to call and learn that they didn't have 9' vans. Fortunately, the Shelburne Road location did.