Customer Reviews for Burnt Brydges Wood Co
(U-Haul Neighborhood Dealer)

25 reviews

920 Mornington St   Stratford, ON N5A6S2

(226) 779-0954

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 10 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 11/16/2021 - 11/29/2021: Closed

Services at this Location:

Contact Us

(226) 779-0954

920 Mornington St
Stratford, ON N5A6S2

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 5 pm
  • Sat: 10 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 11/16/2021 - 11/29/2021: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Iam sorry my mistake u haul didn't charge me twice . I read the paperwork wrong. NEVER had any problem at this store. Great place to rent from Sorry Jim..

JAMES M. 
Rating:
4.0

Customer did not leave a comment.

NIGEL B. 
Rating:
3.0

I was from out of town and new to renting a truck. I was not given a key to the lock on the truck padlock. There were no protective blankets in the unit. I was not aware no one would be there for drop off and again new to this I placed the key in the drop off before knowing what I was to do. I just feel more should have been explained to me at the time of picking up the truck.

CYNTHIA G. 
Rating:
5.0

Man was a pro and very helpful. Location was top notch!

JOHNR T. 
Rating:
5.0

Had a great deal of respect for the manager Jessie. He was friendly and helpful which is hard to fine in today's world.

JOSEPHP H. 
Rating:
3.0

Customer did not leave a comment.

STEPHENP S. 
Rating:
5.0

Customer did not leave a comment.

Rick E. 
Rating:
5.0

Customer did not leave a comment.

DOUGLASD W. 
Rating:
5.0

Friendly person. Very good experience

Aby J. 
Rating:
5.0

More selection would be nice but I understand that's out of their control. The two brothers in there are very friendly and professional. This will be the first location I check now.

CHRISTOPHER G. 
Rating:
5.0

From our experience nothing. Thank you

ELIZABETH L. 
Rating:
5.0

Customer did not leave a comment.

KAYLIE F. 
Rating:
5.0

Great location friendly staff

JASON N. 
Rating:
5.0

Customer did not leave a comment.

Brian M. 
Rating:
3.0

The pickup location was booked a month in advance for truck to be in Guelph at the speedvale location, I was then advised the afternoon before moving that I would have to have a family member drive me to Stratford to pick up the truck and bring it back to Guelph myself. This goes against your company guarantee of the truck being where I booked it for. Was not pleased about this. The person I dealt with at the Stratford location was nice enough, but it's a bit of an odd set up.

CRAIGPATRICK L. 
Rating:
4.0

Customer did not leave a comment.

Sarah N. 
Rating:
5.0

Customer did not leave a comment.

PATRICK N. 
Rating:
3.0

Was after hours drop off

Ron R. 
Rating:
3.0

It was just an empty parking lot. There was room to park the vehicle and the drop box for the keys which was all that was needed.

Janet B. 
Rating:
4.0

Roof Leaked Problems with rear lights. Turn signal and brakes, 4 ways not working on right side

DENNISJ O. 
Rating:
5.0

Customer did not leave a comment.

Cassandra H. 
Rating:
5.0

Nothing..all great!

JOANNE M. 
Rating:
5.0

Customer did not leave a comment.

JAMESD R. 
Rating:
4.0

I was told I had 291 km (as advertised). My contract had only 181 km. This cost me over milage.

Greg H. 
Rating:
4.0

Could do with various converters for the various lights hook-ups on the trailers .

WAYNEA Y. 
No reviews have been submitted for this location.

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