Customer Reviews for Busy Bee 2
(U-Haul Neighborhood Dealer)

330 reviews

33860 US Hwy 98   Lillian, AL 36549

(251) 962-0017

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(251) 962-0017

33860 US Hwy 98
Lillian, AL 36549

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 4 pm
  • Sat: 8 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Look for the best deal for your customers. People want to save money. Never assume what choice a customer would have made on the insurance and apply any discounts the customer could be eligible for and not know it. Other than that we had great customer service.

Amy A. 
Rating:
5.0

Customer did not leave a comment.

Debora L. 
Rating:
5.0

Customer did not leave a comment.

jeff B. 
Rating:
5.0

Customer did not leave a comment.

ORVILLE S. 
Rating:
5.0

Customer did not leave a comment.

Cy S. 
Rating:
5.0

Customer did not leave a comment.

Ethan A. 
Rating:
5.0

Customer did not leave a comment.

Melody S. 
Rating:
5.0

Customer did not leave a comment.

Kelly C. 
Rating:
4.0

Customer did not leave a comment.

Marjorie R. 
Rating:
5.0

Customer did not leave a comment.

Russell C. 
Rating:
5.0

On a scale [1] to [10] I give U-haul in Lillian, Alabama an [11]. I was totally satisfied with the whole U-haul experience and the Staff were friendly and professional. Thank You all very much.

Charles N. 
Rating:
5.0

Nothing, service was superb!

David M. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM P. 
Rating:
5.0

Customer did not leave a comment.

Rich W. 
Rating:
5.0

Very nice to work with and have contact with an actual person.

James S. 
Rating:
3.0

Nobody around to help at all, phone # given to me was out of service. Found another # on the internet. Called and got a person. Still waiting on a email from him. Or this is the email?

Debbie V. 
Rating:
4.0

Customer did not leave a comment.

Steven T. 
Rating:
5.0

Great people!

linda L. 
Rating:
5.0

Very helpful and friendly.

HENRY G. 
Rating:
5.0

Customer did not leave a comment.

Christopher S. 
Rating:
5.0

Customer did not leave a comment.

JOHN G. 
Rating:
5.0

Customer did not leave a comment.

Sam F. 
Rating:
5.0

Customer did not leave a comment.

David H. 
Rating:
5.0

Customer did not leave a comment.

Diane E. 
Rating:
5.0

Farley went beyond expectation, to get me the equipment that I needed. He was very cordial, but professional. We were in a desperate situation, due to the catastrophic hail storm, and being 450 miles from home, and he came back after closing hours so I could get the equipment. Excellent customer service! Thanks again Farley!

John C. 
Rating:
5.0

Customer did not leave a comment.

Fred F. 
Rating:
5.0

Have used this place numerous times. .Highly reccomend this u Haul

Fred F. 
Rating:
5.0

Customer did not leave a comment.

Steven S. 
Rating:
5.0

The whole process was seem less and I would definitely rent again.

PATRICIA B. 
Rating:
5.0

Customer did not leave a comment.

Christopher F. 
Rating:
5.0

Customer did not leave a comment.

Dave B. 
Rating:
5.0

Customer did not leave a comment.

William E. 
Rating:
5.0

All was great!!

Carl K. 
Rating:
5.0

Nothing. We are ALWAYS pleased with the equipment rented, and Farley always has everything prepared/ready.

Krista M. 
Rating:
4.0

Customer did not leave a comment.

RICHARD H. 
Rating:
5.0

Customer did not leave a comment.

robert R. 
Rating:
5.0

Very friendly service. Plenty of available options.

Darryl D. 
Rating:
1.0

Closed, no one around. Never returned voice mail. Very small sign. No other u-Haul items anywhere. Had to ask a neighbor where to drop the trailer. Will NEVER use this place again.

ROBERT B. 
Rating:
5.0

Customer did not leave a comment.

CHARLES M. 
Rating:
1.0

Customer did not leave a comment.

Wayne S. 
Rating:
5.0

Customer did not leave a comment.

FABIANA P. 
Rating:
5.0

Super friendly

Fabiana P. 
Rating:
5.0

The couple that run this location are extremely helpful and have excellent customer service skills. Nicest people I've met in a long time. I will return to this location if I ever need another truck.

Candy P. 
Rating:
5.0

Customer did not leave a comment.

larry H. 
Rating:
5.0

Customer did not leave a comment.

Keith M. 
Rating:
5.0

Customer did not leave a comment.

Karin L. 
Rating:
5.0

Customer did not leave a comment.

Rickie L. 
Rating:
5.0

The gentleman at this location was very professional and courteous! Best UHaul experience yet!

Justin R. 
Rating:
4.0

None

Ira M. 
Rating:
5.0

Great customer service at this location!

Arvil W. 
Rating:
4.0

Customer did not leave a comment.

Larry C. 
Rating:
5.0

Customer did not leave a comment.

CHARLES M. 
Rating:
5.0

Customer did not leave a comment.

MIKE F. 
Rating:
5.0

Customer did not leave a comment.

Keith M. 
Rating:
5.0

Nothing.

Gerald M. 
Rating:
5.0

Customer did not leave a comment.

Lonnie R. 
Rating:
5.0

Customer did not leave a comment.

Fred F. 
Rating:
5.0

Customer did not leave a comment.

Morgen S. 
Rating:
3.0

Customer did not leave a comment.

Michael D. 
Rating:
5.0

Great service! True professionals!

manuel M. 
Rating:
5.0

Nothing!! They went above and beyond! Perfect customer service 👌 they will always have my business!!

Tresa D. 
Rating:
5.0

Customer did not leave a comment.

Debora L. 
Rating:
5.0

Vehicle not in the best condition for use.

Edmond L. 
Rating:
5.0

Customer did not leave a comment.

William G. 
Rating:
5.0

Perfect excellent perfect

Jeffrey Z. 
Rating:
5.0

Customer did not leave a comment.

BONNIE M. 
Rating:
5.0

Friendly ,knowledgable, and helpful.

Tina F. 
Rating:
5.0

Customer did not leave a comment.

John M. 
Rating:
4.0

The truck had no air conditioning, and it was over 100 degrees. It was miserable.

Peggy C. 
Rating:
5.0

Customer did not leave a comment.

Carl K. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Keep being great

Terry P. 
Rating:
5.0

Customer did not leave a comment.

CHARLES M. 
Rating:
1.0

Customer did not leave a comment.

Dennis K. 
Rating:
5.0

Such nice folks! Very helpful.

BENJAMIN G. 
Rating:
4.0

Customer did not leave a comment.

Shawn S. 
Rating:
5.0

Customer did not leave a comment.

Andrew A. 
Rating:
3.0

Customer did not leave a comment.

Howard S. 
Rating:
1.0

Someone needs to be there for delivers there u-haul and not to call the shop to find out were to put it.

Judith J. 
Rating:
5.0

The people were courteous, kind and so very helpful!

Sonja G. 
Rating:
5.0

Very nice staff and quick

Jim J. 
Rating:
5.0

Customer did not leave a comment.

Jamie P. 
Rating:
5.0

Customer did not leave a comment.

Bert S. 
Rating:
5.0

Customer did not leave a comment.

Bob S. 
Rating:
5.0

Customer did not leave a comment.

Dick S. 
Rating:
1.0

Did not have all rented equipment. Took to long to check out although I used the app.

Richard S. 
Rating:
5.0

Customer did not leave a comment.

Ted S. 
Rating:
5.0

Customer did not leave a comment.

CHARLES M. 
Rating:
3.0

I dropped it off when they were closed. They didn't do the return showing u haul I had returned it. I had to call them. It was taken care of but I was upset when I got the email saying I hadn't returned it.

Druhnn M. 
Rating:
5.0

Customer did not leave a comment.

CLAYTON S. 
Rating:
5.0

Check cab for cleanliness. Check gas gauge . Maybe a quality spot check of equipment.

JOHN C. 
Rating:
5.0

Nothing

Gerald C. 
Rating:
5.0

Customer did not leave a comment.

JOHN C. 
Rating:
5.0

Very professional, excellant communication skills, and very friendly.

Ron M. 
Rating:
3.0

Customer did not leave a comment.

Bryan R. 
Rating:
5.0

Customer did not leave a comment.

Liberty S. 
Rating:
5.0

Customer did not leave a comment.

Fred F. 
Rating:
5.0

Farley is great to work with, goes the extra effort to help customers like hooking up a trailer in a rain storm.

Mike B. 
Rating:
3.0

Customer did not leave a comment.

Nonnie J. 
No reviews have been submitted for this location.

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