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Robert C
Customer Reviews for By Pass Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great service Belinda!
Scott SLocal place is amazing. You have seen my other comments about the weirdness of this trip. Nothing to do with amazing local place. Thsnk you.
Daniel SWe've used this location before and always impressed with their customer service and upbeat demeanor.
Paul KCustomer service was excellent!
jimbo bNothing to improve. Super friendly and helpful plus a very fair price.
John GI loved the staff (Belinda) ! Made the whole experience 10 times better
Ashlee NSuper helpful and knowledgeable staff.
Christopher EPicked up in Silver City NM. The gentleman was very helpful.
salvador gEveryone at ByPass has treated me very well, very helpful. I am exhausted from this long relocation back to New Mexico, so they were very understanding and accommodating. Their storage facility is extremely well set up for security and accessibility, much appreciated!
lynn hWe will go to this location over any other! Best customer service ever & always so friendly & helpful.
PATRICIA DDrop off was excellent. They even rented me a storage space on Sunday, their day off. Thank you very much for your excellent service. Will highly recommend.
LEE MProfessional and courteous staff. Amazing experience and very helpful through the entire process. On a scale of 1-10 they were a 20.
CHARLES CVery friendly service went and got a 15’ on the spot and one was available right then and there also was running late and they did not make it a big deal would definitely be getting another truck from them!
Eric PFor some reason, the strap came off the driver's side tire. They also didn't give me the mattress cover it paid for online.
Mary SNothing needed to improve.
FRANK MVery efficient and helpful.
Frank AThe no lobby access policy and the attitude from those in the lobby is not helpful.
Jennifer PFriendly and had access to people to unload
Richard PExcellent service
Henry MThey were quick and efficient during pickup and drop off.
Raymond SWe were told that we went above our milage but we took the most direct route to our destination and did not drive around town any more than necessary.
SKYE FBelinda was extremely nice and helpful. Wonderful experience!
Gayle BKeep the woman who was in charge of the U-Haul operation yesterday happy and content. She was very helpful in getting us hooked up and later in getting the equipment checked back in.
Paul SVery helpful. Great service.
Joel ANothing
Thomas HI booked online over the holiday weekend and when I showed up at 8a Monday, they were ready for me. I was out of there in less than 15 minutes. Easy return, too.
Hal RVery nice and courteous staff - helpful and very efficient
Steve HNothing needs improvement at this location.
Dale SNothing
Chastity BI have rented uhaul many times and this agency is the model and best
Robert Snever received an email receipt
Joseph BQuick and easy pick up and drop off, as well as nice helpful staff
kevin oCheck-in was easy and after-hours drop-off was available. This process couldn't have gone smoother.
Hal RLove the people at this location - very helpful & friendly!
PATRICIA DPricing was a little high, but overall it was a great experience
Thomas TService was great! Very friendly and helpful
Michael ONot a thing. These people are wonderful and super helpful.
jotham aThe family that runs this U Haul and Bypass Storage is professional and spot on in every way. I knew they were when I first went in 2 yrs ago with equipment and storage needed and when I finished my business in New Mexico this week. Would not hesitate to do business again there. Thank you, Cliff Robb
CLIFF RThe representative did a great job assisting me in parking the trailer and in expeditiously and professionally unhooking the trailer.
Russell Texcellent service !
Raymond BVery accommodating crew. We needed extra time and they made it easy. Perfect location 90 and truck by pass in silver city...huge storage also.
Jack BTouch free...pick up and drop off. Amazing staff and crew. Only thing I could improve on might be a nice sun porch. 10 out of 10
Jack BGreat business!!!!
Mark VGreat Service from all personnel at this location. It was disturbing that all transactions were conducted out of doors. Perhaps they could provide a sheltered area with pass through window for safety instead of standing outside.
Rick PExcellent service Thank you for your patience
Allen SVery expensive
Joann M