Customer Reviews for Cadwells Corner

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Cadwells Corner

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Paul R.
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Go back to them inspecting truck with customer instead of customer doing it and uploading pictures that takes twice as long!!!

ashley H.
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Customer did not leave a comment.

Dennis C.
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Mark B.
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James M.
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I originally set up my rental on the U-Haul app from the millennium linings / line x location on raceway road in Indianapolis. I arrived there on Sunday morning and they had not set up my vehicle for pick up. I would NOT recommend that location to anyone. I called customer service and the agent set me up with a different truck at Cadwell's Corner in Avon, Indiana. I would HIGHLY recommend this location. I had no issues at all other than having to drive further from my home to pick up and return the vehicle. It added 20 miles to my mileage rental round trip that I would not have had to pay if the original rental location had done their job. I will never do business with Millenium Linings / Line X again.

Tammy H.
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Courtney J.
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John F.
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The electric connection stopped working on day 2. No brake light or signals. Informed the drop off of that.

Kevin K.
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Cynthia M.
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Joseph H.
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Elijah M.
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Your app is awful. I have rented 3 trucks lately and not once was my order in the app nor could I find it using the order number. 0 stars for your app.

Stephen V.
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Customer did not leave a comment.

Tony E.
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The man working was rude and wasn't wearing a mask.

Joann M.
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Sue H.
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No cruise control!!!! Ha!

Kevin W.
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GARY S.
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Kenneth D.
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I needed to return my truck early, Sunday night. Arrived at the location and the entire lot was taped off due to being blacktop being recoated. I had no idea where to put the truck, a phone call to let me know where to put the truck would have been nice. Even with location services on the website did not low chrome to show my location.

prabesh P.
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Sam M.
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I felt very welcomed and everyone was polite.

Stephanie H.
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Theodore W.
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Better explanation of the whole rental and return process

Ronald S.
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Dana D.
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The brake light kept coming on while I was driving

Chris H.
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Customer did not leave a comment.

Newman M.
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The folks were very helpful, friendly, and professional.

Sheryl H.
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Gary R.
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Great experience!

Josh H.
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Brett C.
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Parking lot at this location was difficult to navigate with the trailer. Staff was friendly and helpful.

Linda B.
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MIKE J.
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Price was competitive & a reasonable value for what I needed. Trailer was functional (heavily used but maintained and performed fine). I would not classify it as “clean” but that wasn't important for my needs. Dusty was polite over the phone but a little terse when I arrived to pick up the trailer. Possibly just busy or maybe that's just his personality. If I need to rent a trailer again, I would likely choose U-Haul. If I was directed to this location I would likely go there but would not expect a customer friendly experience.

JEFFREY D.
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Andrew A.
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Jerry M.
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James P.
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Tom N.
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Michael R.
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Nathaniel H.
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Scott K.
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denise T.
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Mike C.
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TOBIN D.
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Very nice at Avon location!

Ivan C.
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Had trouble checking truck back in on the internet. Had to call and leave a message that it had been checked in.

Lawrence V.
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Great service on return of Uhaul to drop off location. Very friendly,

Paul G.
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Love the texting technology on both ends of the transactions. Very convenient!

Lawrence T.
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Customer did not leave a comment.

SHEILA C.
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Tom C.
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Cadwells have always provided the best service and convenience for us in UHaul rentals. We've never had a problem and the equipment is always clean and ready.

KIM C.
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The drop off was easy, and instructions we're clear and easy to follow (even at night). Plenty of room to park the truck too. Positive experience!

Douglas B.
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Customer did not leave a comment.

Thomas S.
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Great experience.

Ken S.
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Was very helpful when the system wasn't working

Russell B.
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Greg N.
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RICHARD K.
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KRISTEN S.
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mike S.
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April N.
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Rommel A.
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Waited on hold for about 30 mins with customer service. The website and app are a little slow. It took about 10-15 mins for an "approval." No issues with the location and the truck.

Teresa B.
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Customer did not leave a comment.

Douglas S.
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I rented this 17' truck for a day. I picked it up and it smelled so bad of smoke. I drove it two miles to my house where I met some people who were helping me move. I parked the truck on the street and turned it off. when I went to start the truck nothing happened. So I called the shop where I rented the truck all they offered was are you sure your not putting the key in the airbag control on the dash. I assured them I was not, they said I had to call the UHAUL number on my contract. I called UHAUL and they were kind but not very helpful, I suggested I try to fix it. I opened the hood and the positive battery cable clamp was damaged and would not tighten down. I was able to tap it down onto the post until the truck started. I had to do this every time I shut the truck off just so I could start it. for $125 I would think the equipment wouldn't smell so bad and would be safe and operational.

Amanda S.
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Small lot and not much room to leave truck and trailer

DOUGLAS S.
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The equipment was ready when needed and the registration process was easy.

Deborah G.
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Always rent from Cadwells! Went to another place 1 time and my truck wasn't even there. Waited 2 hours. Always dependable at Cadwells

Jason C.
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Customer did not leave a comment.

Peter B.
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Alan G.
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Stuart B.
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john B.
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On line return was a little cumbersome and the system isn't user friendly

Jim W.
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Customer did not leave a comment.

peggy W.
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The return of the truck when place is closed. Could not get the return to work on cellphone.

WAYNE K.
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Customer did not leave a comment.

Ronald S.
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Bruce H.
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Would like to see complete no contact service for customers who rent trailers, I did everything online before pickup and still had to provide credit card and license in person, when I already provided online.

mike K.
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Customer did not leave a comment.

Darryn N.
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Jacob J.
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This is my second time renting from Cadwells Corner. Both times the truck was clean and ready for use. Trucks run great and the online check in process is fast and easy.

Robert F.
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Customer did not leave a comment.

David P.
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Make it easier to return if the location is closed. You policy on all the pictures, location, email, etc is overkill. I finally had to give up in trying to do it on line and call. A simple test number to sent the pictures would work very well along with a picture of the rental facility.I spent over 30 minutes just trying to compoete the on line process.

Mark P.
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Daniel L.
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Shannon M.
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Robert N.
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Dusty is the best. Nicest guy to deal with. Always friendly and accomodating.

Gary W.
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Customer did not leave a comment.

Daniel L.
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martin H.
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Molly M.
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Friendly and helpful.

Ryan M.
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The automated system was decent to use and necessary as I was picking up after hours. There were shiny new trucks on the lot but of course I got the beat up old one with 150k plus miles. It got the local job done but was very underwhelming. Overall a good experience and I will do it again.

Debby S.
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Customer did not leave a comment.

James S.
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RAY S.
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The crew at Cadwells Corner are excellent, so easy to work with. Will use them every time.

Richard F.
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Customer did not leave a comment.

Donna T.
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Everything went so smoothly that I can not say enough. I would definitely use this dealer again & again.

Russell S.
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Customer did not leave a comment.

Paul K.
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Justin K.
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andrew S.
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Dean F.
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No reviews have been submitted for this location.

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