Customer Reviews for California Tire

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of California Tire

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Graciela V. on

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Great customer service ??????????

wesley M. on

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Great experience. Thank you

Nick M. on

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You guys honestly **** sucked. You’re 24/7 ‘unlock’ is legitimately impossible to use. The way that you automatically put items in ones cart is very suspicious and unethical. Eat ****.

Donald C. on

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This the best location i have gone to. I had trouble with you other Rialto location and I filed a complaint that has never been replied to by the Regional Mgr.

Donald C. on

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The customer service rep at California Tires where I picked up the truck was not very helpful after I took the truck back. He was surly and did not answer my inquiries about my bill except to say "we got nothing to do with that, you have to contact u haul". He didn't even want to sign the receipt certifying that the truck was brought back in good condition. Then I tried to contact u haul and had to wait 17 MINUTES oON HOLD BEFORE U HAUL CUSTOMER SERVICE FINALLY PICKED UP THE PHONE. AND THEN THE REP WAS NOT VERY HELPFUL.NO ONE SHOULD HAVE TO WAIT 17 MINUTES TO SPEAK A LIVE AGENT. EXTREMELY POOR CUSTOMER SERVICE. MY BANK, CHASE, PICKS UP IN LESS THAN 20 SECONDS AND THEY ARE A LOT BIGGER THAN U HAUL..

Dale H. on

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Did not know the capacity of fuel tank.

Ora R. on

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Keep doing what you're doing.

Katherine D. on

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Unable to answer. When I went to return the truck, facility was closed and not able to drop it off. My boyfriend had to take it back the next day.

CHRISTINA D. on

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Customer did not leave a comment.

Adriana O. on

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Customer did not leave a comment.

reanna S. on

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Adrienne T. on

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martin T. on

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Really satisfied will recommend to my family

Marc B. on

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I originally was scheduled to pick up the truck at the Rialto location. When I got there we went thru all the steps including payment. The. They brought the truck out and one headlight was not working so I needed to go do paperwork and pay for an Uber to another location. Your trucks should be checked before you pull them out for a customer. I can not drive a truck at night without a headlight

Sheila S. on

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Nothing everything was great

DEMITA B. on

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Make sure that none of the trucks that are rented to customers have not had the fuel lines cut. This was a very unconventional horrible rental. Extreme number of changes I had to endure to utilize your truck

Alima A. on

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Customer did not leave a comment.

Jopasety C. on

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Customer did not leave a comment.

LECHELE N. on

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No res

Charles D. on

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I did not received two of the dollies I had requested which I needed for this move.

Andrew C. on

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I had to use my girlfriend's app on her phone to return the truck after the location was closed.

Diane T. on

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Very good customer service

Elmer A. on

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Customer did not leave a comment.

joe R. on

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Very good service.

Robert W. on

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Train you personal better

Mike H. on

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Online order and pickup was awesome

Yvonne L. on

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Customer did not leave a comment.

April M. on

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gary M. on

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Everything was prefect as well as customer service