Brynden did a very good job.
James Kohn
Customer Reviews for C&R Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Truck had debris left from prior rental, windows were not clean, USB charging port did not function, no help connecting the trailer was offered.
Tom A ChristensonGood efficient drop off.
Jerry HainesVery friendly. Great place.
Raymond KeizerVery nice and convenient thanks
jane greenLocation is good.
Jerry HainesThe fault here was no fault to the location. It took us over an hour to get it picked up because the after hours online representative was unbearably slow and very hard to work with. We did not receive the appliance dolly I had asked for which made it indescribably difficult to move things such as my washer, deep freezer, etc out of my UPSTAIRS apartment. It took so much longer I actually didn't even get everything moved because of it. Ultimately I don't think I received a fair price given all of the hang ups.
Hailey BabcockGreat assistance!
Alino GuedesProfessional and courteous service.
Jimmy HendrenC and R Transmissions employees are always friendly and helpful. Love them!
Edenia WisdomUnderstanding my situation when I secured the truck. Commented that the 1st agent did not do the contract correct and should have discussed all the rules with me.
Marilyn RutherfordI can't think of anything that you could improve. The staff was helpful and got me into U-Haul right away, which is what I needed. It was a very good transaction.
ANNE ROSSNot a thing every thing went great
RONNIE HAYESCan’t thing of a thing!
TONI KLIEWERThe U-Haul had a bed leak coming from the rear differential.
patrick reederUhaul customer service wait times are very bad. Never got roadside assistance and gave up trying after after multiple attempts over 10 hr period. I'm reccomending people stay far away from uhaul.
patrick reederPerfect no room for change
Steve GiesekingThe person helping was fantastic!! The shop was spotless and professional.
Michelle BakerI don't know unless they could deliver the trailer.
JIMMY HENDRENGive Allen a raise. That man goes above and beyond for his employer all to help the customer.
Carrine ArnoldSERVICE WAS GREAT!!!
JOHNNY ThomasC & R were great. The truck and equipment was in very good condition. U-haul's computer system and phone system was terrible.
Lester KenneyMake sure no dash lights are on in the vehicle
Michael FugateGreat service, great location. People are nice and helpful.
Kathryn KiddBart was excellent at getting me set up and was there when I went to pick up my rental!
John DawesMake sure both rentals are at the same location.
Brian SmithOnly one issue. When we reserved the truck pick up location that location did not have the truck we needed then automatically said pickup was at our drop off location. I was not notified of this until I received the email day of pickup so I had double mileage! That is a really bad clich!! Was not happy with that at all!
Tobi StricklerAlready to planning to use them again.
MIKE WOLFThis place is great!
Tiffany RiveraPeople were courteous and equipment ready to go when I arrived to pick it up.
Michael PetersonKeep doing what you are doing. Service was excellent and staff was very friendly.
Dawn GainesGood experience
Cliff HesterThe reason I wouldn't recommend it is because I had to drive further than normal and my dolly that I ordered and paid for wasn't there and I didn't get it on time
Kenneth GladbachAllen at CR in Moberly was very friendly and helpful. I couldn't ask for such a nicer person he was great. Thank you Alan
Debra BrownI received great service and would have no problem recommending this location to anybody in need of a truck rental for moving. Thanks for a hassle-free good experience.
STEVEN W BAILEYCabin had red mud caked inside it so need to do better job of cleaning
Frank ThiemanI didn't understand how the payment thing worked an i never got receipt
Rikki MinnisThe truck wasn't cleaned out
Ebon TroyEverything went well. Good, friendly customer service.
David HultMore staff available for those who need assistance to get loaded or attached with the equipment. I waited for over an hour for staff to help!
tara hendersonOriginally, I was to have a hitch installed then pick up a trailer in Columbia MO. The day of my installation, Columbia called and said they had no personnel to install my hitch. I had to take the hitch to my own mechanic to install the hitch and wiring and then find a closer pick up location for a trailer. Moberly stepped up and saved the trip. Great customer Service
Wesley WileyAlan offered great professional customer service. My recommendations are based on my interactions with him!
Todd SearsC&R was great to deal with. We booked a 6x12 at Haymakers in Macon it was not there and all the person in charge of U-haul could tell me ( it’s not my fault I wasn’t here all weekend call U-haul ) C&R on the other hand was very professional and took care of us .
Jeff ThomasGreat guys. Very helpful
richard reihsSomeone smoked in the cab of the truck. I’m allergic to cigarette smoke, but the smell was pretty intense. Rolled down the windows and dealt with it
Robert JohnsonC&R was terrific, helpful, and made sure I knew all my options
Jason FrederickAwesome customer service
Shannon HolohanI always have great customer service from this u-haul location The trucks are always any good repair and during this covid 19 They have made sure everything is safe for their customers thank you very much I will be back as always
HEIDI HOLLENBERGThe vehicles Need to be clean when presented to the next customer the truck I had was full of Mud in the back and smelt like smoke Please remind your representatives to check each vehicle before they Send the vehicle out a gain This location Is normally my favorite You bet today in my renting this van was not a good experience with the vehicle itself only Thank you
HEIDI HOLLENBERG