Customer Reviews for C&C Valencia LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of C&C Valencia LLC

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rich S. on

Rating:

Customer did not leave a comment.

Veronica A. on

Rating:

Person was extremely rude, didn’t know anything about my rental or how to conduct business, did not check in my vehicle when I turned it in, Did not give me a final total, told me “you’ll have to call corporate, I don’t deal with that stuff”. Did not do a walk around with me (before or after) just told me to take pictures.

Mark G. on

Rating:

The gentleman was nice, but he said that his computer was down and that it may be marked as late even though I returned it a day before it was due. He spoke as if he weren't a partner of U-Haul, but a disinterested 3rd party and everything was between me and U-Haul. He recommended I drop it off at another U-Haul dealer, but I agreed to drop it off there, so that's where I dropped it. I got a text message the next day saying it was due to be returned which was annoying. Everything about dealing with him was annoying.

CRYSTAL B. on

Rating:

Too many bad things to say and not enough room to type. Awful experience!!

kiirsten M. on

Rating:

amazing customer service - thank you for hiring great people

Bill H. on

Rating:

Customer did not leave a comment.

LYNNE S. on

Rating:

Customer did not leave a comment.

Scott S. on

Rating:

The pickup location was 20 minutes away from my original destination selected. There was no attempt to try and get my trailer to the location I selected online. There was four days to make the arrangement and I was called the day before to tell me I had to drive 20 minutes the opposite direction. Very poor customer service. When I arrived to pick up my trailer nobody helped me hook it up to my truck. It was turned around in the dirt. very unsatisfied.

Russell G. on

Rating:

Customer did not leave a comment.

jesus D. on

Rating:

Customer did not leave a comment.