Nothing! The employee was courteous and knowledgeable. He helped me get the trailer attached and hooked up. Upon returning it, the employee help me disconnect and unhook. I had a great experience!
Chad P
Customer Reviews for C&J Enterprize
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The 15’ trucks steering shift was a bit wonky. A bit difficult to get into the gear you wanted. The service here was excellent.
LORI MThey know what they're doing, they're quick and efficient, they're friendly and great to talk to. It's probably one of the best U-Haul experiences that I've ever had and continue to have being the second time that I've been here. They are a highlight to the U-Haul experience into the community.
GERALD DI rent at least a couple of times a year from this dealer. Great place and great service!!!!
Steven SEverything was great.
SHEILA NNothing at all!!! Location was easy to find & very friendly customer service!!!
MIRIAM TNothing really, Mark is very customer friendly.
DEAN HGreat owner and manager of store. Highly recommend
Brent GThe gentleman at the drop off was one of the kindest and most understanding people I’ve interacted with since moving to town. If more people were like him this would be a better world.
Josh GThe gentleman at C & J was very friendly and helpful. I would definitely rent from here again, tho I hope I never have to move again! :)
Bryan MVery knowledgeable, great customer service and friendly!
Tanya HAlways quick service
STEVE SThe manager is a great guy.the location great and everything neat and tidy!
ROBERT BVery nice people to rent from fast service!!
steven eAlways friendly and helpful
Christy ANeed to be open per hours posted.
keith RNeed to stay open according to the times it states
keith RThe driver side pictures were not up to date.
JONATHAN PGreat, friendly service.
David TGreat customer service, clean and friendly
Melody SAlways helpful and friendly easy to deal with. Would highly recommend them and use again I had unit for 15 years always great service!!
KIMBERLY M | Overall ExperienceNo improvements needed. Professional, courteous and accommodating.
Judi KI was told that the 15 foot truck would hold all my stuff easily and I really needed a 20 foot as it turned out.
norm sThis was an after hours drop off so I can’t comment on the facility.
Robert WUhaul is so expensive! Shout offer a cheaper one day rate
ARIEL MVery nice good customer service!!
jill bExperience was perfect, very helpful and friendly customer service. Vehicle was extremely clean and reliable.
caleb rI left half tank in it when dropped and was charged $147.00 for fill up… there was half tank in it when picked up and that’s what I put in it a few blocks from drop off…I would like my $147.00 returned…Tim
Timothy BI dropped the truck off in Las Vegas as they told me they would knock $200.00 off the bill I put a half tank of gas in that’s what I left Illinois with they billed me $147.00 for gas on the Las Vegas end I would like my $147 returned and my $200 taken off my bill as promised…Tim
Timothy BBest location I have used in years.
Jeff SThe representative was super nice
JENNIFER WGreat experience
Janice BBest experience with rental can ever. Great communication with management. Clean, ready vehicle
Stephen JMy tire blew out leaving me stranded in the road for 3 hrs. I had an anxiety attack while waiting because of the trucks zooming by…
Brandis FMark an his wife,very friendly people.defenatly would recommend them.thank u mark an uhaul for your services.
robert dCouldn't have went any smoother! Great experience.
Julie MJust keep doing uhaul
Patricia sTrain all sub_ contracters to treat customers like Mark Poole at Carterville Il.
JOSEPH VMark is my go to guy. Always friendly and helpful. Clean trucks!!!
Sandra CGreat service, easy pick up
savanna aVery helpful and friendly service.
greg mWe had a storage unit for over ten years. The property was well maintained and secure. We highly recommend this facility.
REYNALDO B | Overall ExperienceThere's nothing else that I want to store my things at this place because it's what I would do it again in near future this place is very clean and friendly! The guy is a wonderful person. Best place to store your things in safe place.
lisa c | Overall ExperienceNice and clean storage unit
alesalem n | ReservationDid not move in but excellent customer service
ABBY R | ReservationThe worker was awesome. He allowed me to stay inside while I waited for my ride.
Susan P | ReservationI would recommend this facility to everyone. Very clean and in a perfect location. Didn’t ever feel uncomfortable going there no matter what time I needed to go. And the staff was very professional.
stacy s | Overall Experience