Customer service was great keep the good work up, don't change anythingJohnny A.
Customer Reviews for Canoga Auto Works
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Is posible Wash the vehicle is the only point negativeMarco G.
Unfortunately, I had reserved online several things (2 flat Dolly, furniture pad) But I bought it from the Home DepotSaleh H.
The entire experience was better than expected!!! I would highly recommend this location. Was fast, easy and very convenient for me.Jovaughn F.
Customer did not leave a comment.Rafael H.
Customer did not leave a comment.Sreekumar N.
Very professional and courteous! Thank you for bending over backwards for me! I'm going to send everyone to you! God bless! 💟âœï¸🦋🌺🌸🦄👛💐🌹Vicky S.
Luna, keep up the great work and thank you for your assistance.Jose J.
Customer did not leave a comment.Alan K.
Customer did not leave a comment.James J.
Customer did not leave a comment.Dario M.
Customer did not leave a comment.HUGO G.
Everything was perfectly executed! Easy and fast!CARLOS Y.
Perfect. Easy.Anthony G.
All I can say is Khalil the guy who helped me is very nice and very professionalJoel M.
Customer did not leave a comment.Alex V.
The attendants were professional,prompt,polite,friendly, and just plain awesome.Janet F.
Customer did not leave a comment.PAUL M.
Customer did not leave a comment.Rene R.
Customer did not leave a comment.Victor H.
I returned the truck on time, much earlier than agreed, and received a claim call because they couldn't find the truck. Apparently they didn't close the contract on time and that caused me a lot of concern. I hope that for future occasions they can resolve those administrative matters in time.HERCILIA G.
Customer did not leave a comment.OSCAR M.
This place was incredible great customer serviceFrank G.
The front desk guy was very professional and courteous! He went above and beyond up to the point of helping me secure a parking spot for my personal car while I was renter the unit. I feel bad that I forgot his name! But you guys can track it down based on the date and time of my rental. Thank you!!!RAYMOND S.
Customer did not leave a comment.Alexis S.
Customer did not leave a comment.Mark D.
The location is in a very sketchy area.Daniel B.
Customer did not leave a comment.MICHAEL M.
Customer did not leave a comment.Kimberly A B.
The owner of the place is rude and disrespectful. He basically told me to F off in Hebrew (which I don't know if he realized that I spoke ) overall horrible !Guy C.
There was a police blockade because people had died in front of the location. There was no communication from the uhaul letting me know about the situation prior to my pickup, and nobody answered the phone when I arrived and tried to ask what to do about getting my truck. There is also no voicemail set up at this location. I understand that it was an uncontrollable circumstance, but they could have communicated with me since I had a reservation. I was only able to get a truck at all because I happened to know one of the policemen who went into the uhaul for me and helped me out. I was given a different truck then reserved because it was the only accessible truck, but was given the wrong keys at first. The truck was also rather dirty and I had to sweep it out before using it.Shellie L.
Customer did not leave a comment.Nicholas C.
Will definitely use their services again!Evelyn A.
Customer did not leave a comment.Rayan D.
Customer did not leave a comment.Charles R.
Guy was great and accommodatingLEONARD T.
Knowledgeable and friendly staff member. Trucks are old with high mileageDANA C.
Customer did not leave a comment.KYLE R.
Customer service was awesome at the return location. No line. No fuss. So quick and easy.ELIZABETH M.
Left my keys, a lock, a cable and my $200 sunglasses in the cab. Dropped the uhaul off at 1pm and was there at 9am the next day to retrieve my items. Guess which item conveniently wasn't found? The keys they have ZERO use for? the $10 iPhone cable? The $12 lock or the $200 sunglasses. You guessed it, my sunglasses were â€œnever seenâ€VINCENT M.
Customer did not leave a comment.DIEGO A.
Understood my frustration, did what he could to help after spending $60 of own money on fuelCONNOR D.
Khalil is the coolest and most professional! Would highly recommend renting from this amazing small business owner!CHRISTOPHER B.
Nothing. Nice guys. Truck ran greatJOSEPH B.
Nothing. This location was the utmost in professionalism.Marcia B.
Customer did not leave a comment.Wendy S.
Customer did not leave a comment.ALEJANDRO S.
Very professional. Excellent customer serviceDAISY T.
Service was outstanding!John A.
Customer did not leave a comment.CLAYTON D.
Customer did not leave a comment.JOSEPH T.
No complains. Everything went smooth and easyStanly J.
Customer did not leave a comment.Nicole W.
Customer did not leave a comment.Jeff S.
Place was only recognizable from another truck being parked out on street. I Accidentally left my id in the truck and no one called me from the information that was in my invoice and I subsequently lost my driver's license it was very difficult to replace because it was from another state. I even went back to the place it was still closed the next time . I even called them to no availlisa B.
Nothing! They were a pleasure to deal with!!! So nice, and the service was great. I have been hassled at other locations, unfortunately. Thank you so much. You will be my go-to U-Haul location from now on â˜ºDANADONNA N.
Customer did not leave a comment.Tony P.
Customer did not leave a comment.BALARAMDAS B.
Customer did not leave a comment.Ellyn H.
Make sure the U-Haul is clean of trash. Also don't charge me for a dolly if I didn't use one?!Hollie O.
Customer did not leave a comment.Glen K.
There was an emergency at the location and they needed me to pickup early. That worked. I dropped off while they were closed the next day. They called to see if I still had the key. The key was in their dropbox. It all sorted out in the end. Good Vehicle.Carrie B.
Customer did not leave a comment.CASANDRA W.
Given where the location is, it might be nicer to see about having closer parking or letting customers know where parking might be.MEETA B.
Made the moving experience a good one, between that and calling Moving Help my move was seamless. Thanks guys!JOSEPH M.
Personnel was helpful, nice and inviting. Overall good service.Carlos T.
So friendly and professional - easy experience!roxanna D.
Customer did not leave a comment.Deanne C.
Every person I met at the U-Haul, was extremely kind and welcoming. The father and son make a good team. I'll be backPamela S.
I have been overcharged because of a mistake of the return date. The company has promised to remedy, but failed to do so. It has been 13 days but nothing has happened.Longtao T.
Customer did not leave a comment.Teofilo Z.
you completely over charged me and dont answer the phone to fix this. the most unprofessional company ii have dealt with in a very long timeBill B.
Nobody was there for the return and I left the key in a Dropbox and the truck on the street a 2pm. I felt uncomfortable leaving it on the street, but did as I was told. Everything else worked out fine.jerrold G.
Customer did not leave a comment.Halil H.
Your workers are very professional. They acted promptly and made us happy. I will recommend this branch to anyone in search of U-Hall. Kudos to the staff!PAULINE A.
Customer did not leave a comment.Cristina J.
Customer did not leave a comment.James H.
Customer did not leave a comment.James D.
Customer did not leave a comment.Cristina J.
I had a fantastic experience with Amir and his Son. A great balance of Professional and Friendly. The vehicle was clean, drove smoothly and was good on Gas.Shane H.
Customer did not leave a comment.Alisa W.
Customer did not leave a comment.maureen W.
Customer did not leave a comment.Clifford L.
Customer did not leave a comment.Pam B.
Customer did not leave a comment.Amir A.
Customer did not leave a comment.David L.
Customer did not leave a comment.Hironobu T.
Can't think of one thing that this particular U-Haul can improve on. It was by far the best time I've ever had using U-Hual.Melissa K.
Very nice staff at Canoga Auto Works!Ned C.