Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thank you is always a preferred way to send a customer off, instead of "There you go!"
Thanks guys! It was a pleasure doing business with you.
The staff was completely professional understanding helpful and always available to answer questions as far as staff goes they were perfect. Now the down side. I am aware that I had a non climate controlled unit but there were holes in the metal roof there was no lighting at all on the row that my unit was on even though the area had a security fence. If you had to be there at night it felt very unsafe loading and unloading at night was out of the question. As I stated I absolutely love the staff but with the lighting issues and the holes in the roof Almere the only downside I had several items get moldy because of the roof several family heirlooms. And antiques items that can not be replaced. Also the only other down side was the price. There were several other storage facilities nearby that were between 45 and 60 dollars cheeper for the same size unit we had. The only reason can find to recommend these units is because of the staff hopefully they will address these few issues in the future I will ish them nothing but success in the future.
Could not do on line drop off but employee answered after hours and was very helpful
all good
The Waleska guys are always fantastic.
Service was quick and friendly
Patrick is so nice and helpful. I appreciate his positive attitude and courteous nature. Two Thumbs Up!
Everything went smoothly and no recommendations.
The person did not seem to know how to use the computer system. Had to pay cash for some moving blankets. He couldn't add them to My rental.
quick and easy
Great service.
Quick, easy service. Great location!
Gentlemen here was prompt in doing my checkout and I was on my way with a printed & email receipt in no time. He asked if I had experienced any problems with the equipment, which I had not.
Friendly and helpful
The truck cabin was extremely dirty it smelled like a wet dog and was covered in dog hair. I paid for and reserved the truck but was not able to drive it until after the location was closed. It was disgusting!
The attendant at the storage facility, Cameron, was extremely friendly and helpful. I had to switch units to a larger unit at the last minute, and he accommodated this happily and with no issues.
I’m extremely pleased with the staff at Canton-Waleska self storage. My storage room was ready and immediately available. Thank you for the great service, we highly recommend them.
very nice and professional
Very nice and helpful staff
Friendly helpful staff.
The storage unit it nice and clean. The building is clean, well light, and easily accessible but very well protected.
Professional and friendly
Very friendly to deal with and accommodating!
It was great. That particular truck sounded like it may have transmission issues but regardless it was a great experience. Thank you for being there.
I did not return the truck as I was not the driver. However, I am sure all was well or I would have heard by now.
Very accommodating and helpful manager . The storage unit was above average in security and cleanliness.
Nothing !! I love the convenience and will be renting from their again.
When reserving I was understanding the trailer would be in canton, but upon arriving there was sent to Waleska. I was later contacted about whether or not I was going to pick up the trailer which I was currently using. The organization and communication was a little less than desired
Great Customer Service. The UHaul was ran smoothly and was clean. I'll refer this location to everyone and if I need another Uhaul, I'll be back.
Brand new climate controlled units are very nice
Patrick and Matt are great
The staff at the storage facility we're extremely helpful. They took their time to show me the facility and made my move one of the best I could have. Thank you.
Everything went smooth and would rent from them again
Wonderful office person and I felt very safe going to my storage unit anytime of day or night! Wonderful to have this storage facility so close to Waleska. Great prices!!!
Everything about the storage building and the staff was perfect, just plain perfect!!! :)
When I arrived the man behind the counter refused to help me hook the trailer up. He told me that unless I could get someone to come help me he would not rent me the trailer. Because I am a women he said I would be unable to hook up the trailer myself and needed to call someone to come help otherwise he would not let me rent the trailer. I had to call my dad to had to leave his job to come hook it up. I had to wait an hour for him to get there. The guy behind the counter did not even bother to check to make sure it was hooked up correctly or inspect the trailer to ensure it was safe. All around it was a horrible experience and cost my dad, myself and everyone helping me move a significant amount of time and money. This is unacceptable and I felt personally attacked.
Happy
The gentleman that greeted me (owner?) was very nice, showed me the unit, explained everything, and got me on my way. I would say it is too soon to comment on the unit itself, since I just moved in.
Great service
The place was great!
The gentleman at this location was very helpful. He was friendly and courteous. I had seen his location while driving by but it did not show up on my google search for UHAUL locations Only during my actual search for the specific truck size was I able to see his store info.
