Customer Reviews for Cape Fear Watersports

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Cape Fear Watersports

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Steven F. on

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Stephen S. on

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No one there was to get email have not received one yet

Harold W. on

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Kevin C. on

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kelly Z. on

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Robert Nicholas H. on

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Marty S. on

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The representative when out of his way to rent the Uhaul trailer. He could have sent me to a different location but took the time to make it happen.

james R. on

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ANTHONY A. on

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scott C. on

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Expedite the checkout process quicker.

Mike F. on

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kathy D. on

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Owner very nice

jim F. on

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Tony has been great , this is the second rental we Uhaul , thank you !

Bryson A. on

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WILLIAM C. on

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Brian T. on

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jerald M. on

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Was a pleasure to have what I needed when I needed it . Job well Done ! One suggestion open @ 7 am on Saturday

Mark K. on

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JAY B. on

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Tony is very professional and is extremely customer oriented. Will always give my business to him.

Wendy B. on

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jammy S. on

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Rick S. on

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Very professional and efficient to work with. Highly recommend.

ALBERT P. on

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Julie L. on

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excellent experience

Allen B. on

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Charged me a cleaning fee because I did not fold the moving blankets. No one advised that the blankets had to be folded upon return. This charge to my credit card was not authorized.

Dave C. on

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John B. on

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Rick S. on

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Betty B. on

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glenda R. on

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It was an awesome experience. I cannot think of anything that can be improved. The agent was friendly and helpful, explained everything in detail including truck operation. I will definitely recommend them to others. Moving is stressful, but the ease in which this was handled was so welcome.

Pam S. on

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Friendly and helpful

kelley H. on

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jason T. on

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Edward B. on

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Terri C. on

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Manager was very friendly and extremely thorough in making sure the trailer was clean,correct and that it was connected to my vehicle properly. Great experience.

James M. on

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After hours drop off.

Richard W. on

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Lynette Y. on

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I was very satisfied with the customer service provided to me. I will definitely recommend this uhaul location to friends.

diane M. on

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Carol A. on

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Attendant was not there (sign posted on the door) so I had to figure out how to do the return online. Key drop off was not easy to find as it was not on any of the buildings. The location was extremely convenient though and both trailers were returned to the same location. Thanks!

Elizabeth N. on

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Site was unmanned and closed this past Saturday. But Tony from the office contacted me beforehand answering my many questions. The UHaul app was a nightmare, but Tony saved the day!

frank L. on

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gary W. on

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Janice Y. on

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james S. on

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Just need to change his hours was told he is closed every other Saturday, Lost a day of use due to picking it up on Friday. He was willing to come in on his day off in the morning but I was working on Saturday morning, Luckily I did not experience any delays on my trip to NY so the extra day would not be necessary.

Julie L. on

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Terry V. on

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Clean windshield had some bugs possibly from last rental.

David B. on

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Toney B. on

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The location is very close to another business and I did not see the u-haul sign because it is a small one. Increase sign size.

isabelle A. on

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I especially like that the U-Haul person was helpful, efficient, and gave great information about the truck and how to operate everything. Helpful, friendly, I will definitely return. Thank you!!

Ronnie J. on

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BILLY W. on

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Edward T. on

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Tony is the BEAST!!!!

magda K. on

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the amount that you will pay is a bad surprise. Please let the clients informed AHEAD that can be double than planned. Tonny is a really great guy. He always smiling and helpful too.

Cliff H. on

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Dropped off on Sunday and the location was closed.

Daniel S. on

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Michael K. on

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Can’t think of how my latest experience with uhaul could have been improved. Everything went perfectly.

ann P. on

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Ed T. on

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David O. on

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The trailer had low pressure in all four tires and very low pressure in one of them. Before departing I pressurized all tires to spec. However, four hours into the trip, the very low tire had a blowout on I95. This added about 6 hours to the two. This dealer clearly did not check the tires and if they had, would have identified the problem with the failed tire

Curtis H. on

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henry C. on

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David L. on

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Richard W. on

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Made the drop off quite simple. Very nicely and efficiently done!

tom K. on

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david A. on

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Convient, clean, very good equipment. Tony was very friendly and helpful.

Donna N. on

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donna L. on

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donna L. on

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Mark S. on

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Emily L. on

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Lee G. on

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Tony gave excellent customer service

Melody D. on

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Tony was fantastic! So attentive and helpful. Even came to help after hours when we couldn’t get the app to work!!

Ted B. on

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dan B. on

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susan G. on

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My pick up was supposed to be in another town, but Uhaul sent me to a place that had no trucks!: I drove an hour out of my way for nothing. The experience trying to reserve a truck was horrible as corporate kept messing up my reservation.

PAUL W. on

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danny K. on

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The trailer was ready and waiting for me to hook up. The person in the office was very helpful and good the paperwork done very fast.

richard L. on

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The gentleman who handled the trailer return was extremely pleasant and helpful.

Dusty R. on

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Tony was a great help. Very pleasant and customer oriented.

Richard E. on

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Cynthia H. on

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No cons

Michael W. on

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Not a single thing needs improving. Tony is a good guy and great to work with. When a customer failed to return the trailer I had reserved, Tony just hopped right in an hooked me up with the next size up. Not a minute was lost.

Robert B. on

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JAY B. on

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Tony is the professional Rental Guy. Note: Please provide tutorial to him for training on the new customer order computer program. It is not the easiest to use particular in Copying data from existing account. Have used this U-haul location many time so all data should auto-populate!

greg F. on

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BRUCE W. on

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LEON S. on

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Nothing that I know of

Gerard M. on

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Michael W. on

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Tony is a good guy to work with.

Adrian H. on

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Everything was good

patrick B. on

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Tony did a great job getting us checked in, inspecting the vehicle and explaining all our options.

edward B. on

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BETH B. on

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joesph N. on

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Great people.

randy L. on

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cathe T. on

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chris S. on

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Melissa M. on

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Robert H. on

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