Customer Reviews for Capeway Convenience

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Capeway Convenience

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

David D. on

Rating:

Customer did not leave a comment.

Jesse K. on

Rating:

You schmucks lost the damn 10’ truck that I returned on 9/28/19 at approximately 8:30 am. I dropped the keys in the appropriate slot and am hearing from those clowns that they don’t know where the truck is. Stupid! I have 7 witnesses that can verify this and am amazed. At how poor a business you swamp yankees run down in Middleboro.

Jennifer W. on

Rating:

One day prior I was called by uhaul and told there was no truck available for me to use. I was not provided any options until probing for them. I ended up with a smaller truck which was much further away. I will certainly never be using uhaul again.

Donald M. on

Rating:

The truck was well maintained and clean . The price was good.. The staff at this location however are rude and treat their customers with disdain and a lack of appreciation for their business. I would recommend people to go to another location as there are a couple nearby.

Ray S. on

Rating:

Customer did not leave a comment.

James P. on

Rating:

We only had one problem. The steps up into the van are too high especially for a shorter person. My wife fell getting out onto the pavement and landed on her face. She has two black eyes and a cut forehead and scraped right cheek. She was lucky she didn't break her nose. A stool would be helpful for getting in and out..The ride was very smooth.

Kyle W. on

Rating:

I was charged for coverage that I did not chose. I was not given the option to review my agreement or sign to correct any errors. I was charged a different price then I was given online. I have had to spent multiple hours on the phone with uhaul to correct their mistake. I was charged an overage of mileage when I was suppose to have 172. The gentlemen who checked me out had to be called and woken up to come downstairs to check me in. overall miserable experience and I wonder how many other people this happens to.

Shawn S. on

Rating:

Customer did not leave a comment.

James G. on

Rating:

Not available until 9 am not accepted debt card for payment. Too much stress for a already stressful move day. People need to be able to pick up and start day by 7 am.

Brian W. on

Rating:

Customer did not leave a comment.

Michael R. on

Rating:

Customer did not leave a comment.

Walter D. on

Rating:

make sure your people are train better

Richard G. on

Rating:

Customer did not leave a comment.