Customer Reviews for Capilano Truck Driver Training Institute
(U-Haul Neighborhood Dealer)

40 reviews

4715 92 Ave NW   Edmonton, AB T6B2J4

(587) 686-7105

Hours

  • Mon–Fri
    9 am–3 pm
  • Saturday
    9 am–1 pm
  • Sunday
    Closed
Special Operating Hours
  • 12/6/2022 - 12/12/2022: Closed

Services at this Location:

Contact Us

(587) 686-7105

4715 92 Ave NW
Edmonton, AB T6B2J4

Services at this Location:

Hours

  • Mon–Fri
    9 am–3 pm
  • Saturday
    9 am–1 pm
  • Sunday
    Closed
Special Operating Hours
  • 12/6/2022 - 12/12/2022: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Make sure equipment is in working order.

NEIL L. 
Rating:
5.0

Customer did not leave a comment.

fernando G. 
Rating:
3.0

I was charged 204.75 for the trailer, dropped it off and then got billed another 46.93, with no explanation, the office is a small closet connected to a big truck driving school, tight corner is get into, there was no one there when I dropped off,

john V. 
Rating:
5.0

Ensure an adequate amount of packing blankets is available at the site.

Roger S. 
Rating:
4.0

Customer did not leave a comment.

Ashley H. 
Rating:
3.0

Clean the vehicle, and have it ready for pick up when its scheduled. Tires for Alberta/BC winters would be nice

Christopher N. 
Rating:
5.0

Super friendly staff and great location. : )

Bruce R. 
Rating:
5.0

Cargo area leaks heavily when it rains. Some of my things were ruined. Truck otherwise in good condition. Uhaul member at the site was excellent. Friendly and thorough.

Kyle S. 
Rating:
5.0

Customer did not leave a comment.

JAMES S. 
Rating:
1.0

I was absolutely over charged. Was promised a call back the next day to explain charges and to give a different credit card number. Guess what? No call and same card was charged. I tried calling after being on hold for half hour a lady answered and said that she has to transfer me to a different department. Another 45 min wait with nonanswer. I hung up. So fricken frustrated.

Dawn M. 
Rating:
4.0

Customer did not leave a comment.

Ross S. 
Rating:
5.0

Customer did not leave a comment.

Travis B. 
Rating:
5.0

Customer did not leave a comment.

james T. 
Rating:
5.0

They were very helpful when the U-Haul app wasn't working very well.

Jonathan C. 
Rating:
5.0

A+ service and great communication

Nick M. 
Rating:
3.0

Customer did not leave a comment.

Jo-Anne G. 
Rating:
4.0

Customer did not leave a comment.

David S. 
Rating:
5.0

Excellent customer service!

Jolene C. 
Rating:
5.0

Customer did not leave a comment.

vadim F. 
Rating:
5.0

Good customer service, very friendly and helpful. I'll be back to this location again, well done.

Ronald H. 
Rating:
3.0

Customer did not leave a comment.

Glenda S. 
Rating:
3.0

Make your Mobile pick up option more user friendly.

Paul P. 
Rating:
5.0

Our agent Amrinder was courteous, and helpful and made our rental experience very pleasant.

peter S. 
Rating:
3.0

More signage. Staff was amazing.

William S. 
Rating:
5.0

The gas was near empty at the start so I had to fill it right away. It would have been nice if it started somewhere over half full. Otherwise I love U-Haul. You guys do a great job to run an efficient business, and the technologizing of the in and out process is a wonderful option. Thanks!

Marcel F. 
Rating:
3.0

I was told when I called uhaul to cancel my storage unit that this location was the only location in all of Edmonton to drop the trailer off. There was no one in the office until 11 am when someone finally drove up. He told me there was room at another yard so I wouldn't of had to wait so long.

sandra P. 
Rating:
4.0

A mistake was made on my drop off which calling in rectified

Ray S. 
Rating:
5.0

Customer did not leave a comment.

Brian M. 
Rating:
5.0

Everything was going wrong for me the day I needed the rental but luckily Amrinder was there because I was ready to breakdown from the stress. He was extremely helpful both for helping me extend the rental as well as helping me return the UHaul when the website was not letting me upload pictures (on his own time I may add). He was a complete lifesaver and went out of his way multiple times to help me out. No doubt the best customer service I have ever had. I never write reviews but I am just so thankful for Amrinder that I will!

Alyssa S. 
Rating:
3.0

Would be helpful to let customers know the hours of the location- arrived before 9 am to find them closed- had to look them up on website to find their hours - although they were to be open at 9 fellow was late opening- not a great start to a very long day

John G. 
Rating:
5.0

Customer did not leave a comment.

Yang Y. 
Rating:
5.0

Customer did not leave a comment.

Madeleine K. 
Rating:
5.0

Customer did not leave a comment.

adnan Q. 
Rating:
3.0

Be at your office for pick up time as scheduled.

Cody P. 
Rating:
1.0

Truck had less fuel than required, and the staff told me if I can return the truck with 1/4 fuel, and uhaul will reimburse me for the fuel. The fuel credit I got is far less money I spent to fill up to 1/4.

Ruijie M. 
Rating:
5.0

Customer did not leave a comment.

Cynthia J. 
Rating:
3.0

Customer did not leave a comment.

Hyunseo J. 
Rating:
2.0

Don't use phone number on window if the door is locked and there is no one around during the business hours

Gabrielle S. 
Rating:
5.0

Customer did not leave a comment.

Kyle J. 
Rating:
5.0

New and clean vehicle, great customer service

Jaswinder D. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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