Customer Reviews for Capital Beltway Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Capital Beltway Mini Storage

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Sharon Y. on

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Customer did not leave a comment.

Sheila L. on

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I was overcharged for my bag that I left in truck. The employee said he would call me back when the located the bag. I spoke with several people yet no return call. However, I was charged a fee for cleaning...BULLSHIT!!!

Devon J. on

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James S. on

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When we made reservations to drop off the drop it would have been nice to know that the facility was going to be closed on Sep 2nd.

Kieata R. on

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Sherida G. on

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As usual, inept and rude customer service for this area. I don't think it can be helped , the customer service is challenged and the attitudes are always poor . I got overcharged due to a mis understanding , and the rep at the location was rude. Appreciate the help from the 1800 and getting my refund. Working with you guys is always a hassle though, I'm not going to rent uhaul again. Not worth the hassle with so many options out there these days

PAULO M. on

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Joshua G. on

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Shirley T. on

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Briana L. on

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haven't moved in yet

Steven F. on

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The employee was very nice even being by himself with at less 5 different customers first thing in the morning. He keep everyone informed and made sure that he knew you was there GREAT CUSTOMER SERVICE

STEPHEN H. on

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Jerome S. on

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Very professional

Sean G. on

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Great rental experience.

Charles C. on

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Service was exceptional.

Adrienne S. on

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Customer did not leave a comment.

Robert S. on

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Make sure the mirrors are tight enough to stay in place on the road. Mine moved in the wind out of position so I could not see behind me. Very dangerous.

Stephen R. on

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They were fast and efficient

John M. on

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Mark H. on

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Great experience.

DEEPIKA D. on

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lavernia B. on

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Rep was professional, patient and explained contract terms and benefits. Rate was excellent as opposed to some other Uhaul locations

Robert S. on

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Jayslee T. on

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Very knowledge of the UHAUL offers and helpful at check in.

Derrick E. on

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Anne C. on

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Denise S. on

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Herbert B. on

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Lisa M. on

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Kirby P. on

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bob B. on

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RAYMOND C. on

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Over the last 17yrs I have been totally satisfied with the service there and the staff they are always fair and kind and ready to help you when they can , Sincerely yours Mr. Raymond Council

Diasia A. on

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Exceptional customer service! Employees are extremely nice and helpful!

MARK B. on

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Great location.. Great value and friendly service.. I relocated to another state, which is why I closed my unit

STEVE J. on

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I moved out of the storage area 9/28/2018, not in October. My experience with capital beltway Mini storage was a pleasant experience. I would consider them if the need arose in the future. thanks

WAYNE A. on

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W

Sarah B. on

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The staff here is exceptional. You’re always greeted with a friendly face and know your things are well cared for. Thank you!

TIFFANI B. on

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Great staff!

AISHA S. on

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Experience was great! Staff was very helpful.