Customer Reviews for Capital H Storage LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Capital H Storage LLC

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Young C. on

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Johne B. on

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Dennis T. on

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rex F. on

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No complaints

MIKE A. on

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Kassidie C. on

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David P. on

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Great customer service.

Mark M. on

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Outstanding - prompt and the truck was clean and operated perfectly. Great experience with the location and person checking out the equipment..

Tammy Q. on

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Everything was lined up perfect. Moving is already stressful. But when things go smoothly with important aspects of getting everything together, it's a huge relief. Tammy was so nice in helping me. It was actually calming. I read some reviews before choosing this place because I had a bad experience with a different location. I would highly recommend this place. Tammy was awesome!

ROY C. on

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Jared M. on

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Since the last time I rented, Uhaul has done an excellent job of leveraging technology to make the rental process more convenient and simple.

Paul F. on

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Paul F. on

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Daniel M. on

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Stephen M. on

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Tammy was awesome to work with and very accommodating.

Catherine G. on

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Garritt C. on

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Stephen S. on

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Jeannette A. on

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Tammy was awesome...

Paul S. on

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Thom C. on

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George B. on

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Dane F. on

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Overcharged for blankets, got it resolved but took time

JEFF H. on

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Neither the pick up site or the drop off site were UHaul owned and opporated, they were left to hold UHaul’s on line screw-ups which I find to be despicable. UHaul corporate has simply got to practice and excersize better customer service or their run as the King of “do it yourself “ moving will certainly fall into jeopardy! Not very impressed with UHaul Corp.

Miguel C. on

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Miguel C. on

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Cody M. on

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It was great.

Eric S. on

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Collin R. on

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Joyce G. on

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Both the Office Manager and Assistant were very helpful and helped w/accommodating our needs. Best service! Vehicle was clean and easy to handle and we appreciated renting from this location. Thx Gibbons

Melissa C. on

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Lee I. on

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truck want there at time of pickup and everything was soaking wet by the time we got our destination

Debra P. on

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LESLIE F. on

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Jacob R. on

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Dustin A. on

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I’m drawing a blank on the man’s name that assisted me, but he was incredibly friendly and helpful. I have worked in a 5 star hotel for several years, and his service was on par with it.

Neil W. on

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The receptionist was excellent!

Nancy R. on

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Felipe M. on

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Just keep being great.

Gabriel M. on

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Marc I. on

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Virginia S. on

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1. The location needs more customer parking available. 2. The cab was not clean when we picked it up. When we dropped it off at the other location, we were blamed for having spilled soda and for a dirty cab. At no time was there ever food in the cab during our move. We had the truck for about five hours total, and returned it in the same condition it was when we picked it up. Gratefully, the manager at the drop off location believed that we did not make the meeting and we were not charged an additional fee.

Joy F. on

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Tiffany B. on

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The mobile check in was horrible. The agents would verify the head shot and drivers license and send it back to the beginning, but would never say what was wrong. It took four agents before someone actually Told us the problem.

Derek C. on

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Very friendly service at the location, truck was ready to go when I arrived. Would rent from again.

Brett B. on

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Easy to reserve online. I did the online check in and was only in the office less than 10 minutes when I picked up the truck.

Tiffany S. on

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I got charge $25 for cleaning?

Rony W. on

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I have moved many times and have used Uhaul, this location has by far been the most professional, kind and just an over all great place! Mary was the best person we have ever worked with!!! I would highly recommend this Uhaul location!!! By far the best place!!! Thank you! Rony and Katherine

Madelyn G. on

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Great service. Convenient location and very very clean. Truck was almost new. Could not have been easier.

Michelle J. on

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This Riverton location is hands down the best in the South end of Salt Lake County. They were beyond courteous and very professional. The truck was outside and all the paperwork ready to go when I arrived. Roy and Mary are customer service driven and I will go to this location from now on. I recommend them to anyone who is looking for a moving truck, cargo van or towing trailers. They will not let you down!

TIMOTHY C. on

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Great customer service by person renting out truck to me.

Gene W. on

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Shawn C. on

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aaron S. on

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NANCY J. on

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Nancy S. on

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I just wanted to compliment your excellent employee service. I think her name was Mary...went above and beyond and was amazing in my opinion. She waited for me after closing hours so I could complete this rental for the weekend. I will highly recommend this location to others because of her positive and most helpful attitude!! It made all the difference in a successful rental. Thanks again so much Mary!! U-Haul is very lucky to have such an excellent employee. :)

KENT S. on

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Hillary J. on

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SIMON M. on

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Alison C. on

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KENNETH B. on

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Mary was very helpful and nice excellent customer service skills and experience.

ALLISON C. on

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Great job!

MARINA S. on

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PAR R. on

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Both Dave on the southern end and Mary on the northern end made our one-way move as painless as possible. Keep them happy, because they sure kept us happy!

Daniel L. on

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I was charged for 2 rental periods because I returned the truck 26 minutes after 2pm. However, the process of completing the paperwork in the office took up more than 30 minutes, delaying my 8:00am pickup time. I would like this correct so I'm not charged $90 more because of this. Thank you.

MARK R. on

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LARRY D. on

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JEFFREY W. on

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Get someone that knows the computer and the job ....... Services were poor and did not have the equipment needed to make the move less stressful.