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Magnus h
Customer Reviews for Snapbox Self Storage Penns Trail
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Overall good rental experience. Van had some leaks which were probably not known until the rain was present.
Michael SRented a 10’ box truck using the U-Haul app. Had to transport furniture an hour away and drop off at a different location. Process couldn’t have been easier and less hassle-free. Truck itself was fairly new, easy to drive and maneuver. It was a very simple check-in and return process, both taking only a few minutes. Highly recommend, beginning to end!
Charles RAlthough the van was pretty clean, the gas cap was missing and there was an indicator that the engine oil needed to be changed. Neither was actually a problem for me.
Daryl ENothing to improve. Staff was wonderful and rental was easy.
Deann HExcellent support by the associate who helped me during the pick up and return of the van. Well done U-Haul
Robert VThe truck seemed very old and noisy. The light in the cab was actually taped in place. We didn’t have confidence in driving it as far as we needed and adjusted our plans.
Mary CMissing blankets but charged for them anyway. Vehicle was dirty at pickup (skittles under the seat and crumbs on the dashboard).
Kevin F