Customer Reviews for Car Pros TN

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Car Pros TN

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Brian J. on

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Not a very clean place. In a not so nice part of town

ANTHONY B. on

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TRIGG J. on

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Alicia G. on

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David B. on

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This is a very small office but the people there make up for it. They were really nice and professional.

amy G. on

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The gentlemen that helped us with returning the U haul were very helpful and friendly. Everything went as planned!

Tom M. on

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The equipment was very clean, but it looked to be in rough shape. The side panels were delaminating and had long cracks in the sides, the fender was dented. It was also showing its age. The wiring looked brand new. The trailer itself worked just fine. The pickup location is average, but the staff there is excellent. They really understand customer service and are extra friendly and helpful. Would love to see this location stock more rental units and really advertise they rent UHaul. (Found this location after a very disappointing interaction with the local UHaul branded center.)

Dwight W. on

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the 2 guys running this pick up location were very nice, the place itself looked like any garage where cars are worked on

LORNA P. on

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Very nice personnel. It was a good experience and I would rent from this location again.

Richard F. on

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I rented a Uhaul truck and drove it a total of 18 miles. Over the course of that I apparently used 5 gallons of gas (as I was later charged for 5 gallon of gas) We received the truck with less than a 1/4 tank and returned it with the same amount. Pretty disappointing and in hindsight would of paid for a mover instead.

Tony E. on

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First of all they were overbooked. Got there and the owner was still not there. She arrived 5 minutes late and said do I have a reservation? I said yes, but a group had the only 10 foot truck she had. She sent me to another u haul 2 miles down the street. Her husband who was also trying to run a business. I was already late and had to wait while he answered phones and talked to his men to explain the work they had to do. I began to put my information in his computer because I was in a hurry. He did not tell me that my drop off site MIGHT NOT be offering me a free month, like the truck information said. The only thing nice was the truck ran well.

Jonathan T. on

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winfrey S. on

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Cory W. on

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The owner of this establishment was a local neighborhood mechanic and did a phenomenal job I would highly recommend

daryle W. on

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Nicholas K. on

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Sylvain B. on

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Matthew L. on

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brian W. on

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joe B. on

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Dropped off after hours so not able to rate some of these questions. Otherwise, drop off was OK.

David B. on

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The employees at car pro are very helpful and kind. The place itself looks unkept but the employees make it up with their ability to be helpful and courteous.

Daniel C. on

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william C. on

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larry B. on

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Have equipment in an area ready for EASY pick up.

Forrest S. on

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Lot was a little crowded due to cars and other items, but the people were great and extremely helpful and friendly. They even helped me troubleshoot the lights (Turned our to be a fuse) and got me on the road. Thanks to the team!

Keith C. on

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This was the friendliest and best U-Haul experience I’ve ever had over 50 years. The owner the staff were on top of the rental right away and couldn’t of been warmer or friendlier.