Customer did not leave a comment.David P.
Customer Reviews for Caroline Supermarket
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Other than no dollie available. It was greatMary L.
The staff at this location is fine. However, there were serious problems with the tablet. It took forever to get through the check-in process and several refreshes to see information from the check in to populate in the tablet. This reservation was supposed to make my life easier, but instead wasted over 90 minutes of my time. I also had to drive with one of the backlights not working properly and with a missing metal gate lock. We used one of our heavy duty bungee cords to secure the other side of the gate. This was a very frustrating experience.Kristin L.
Went out of her way to check me in as the computer system was not showing me returning at this location even though it was shown in my paperworkMarina W.
All was OKKenneth B.
Customer did not leave a comment.VIRGINIAELLEN M.
Worst customer experience I have ever had!!!!! Mary told me that there would be someone to hook the car dolly to the truck and put the car on the dolly. That was a lie!!! we had to call Don (from Richmond Uhaul 45 miles away) on numerous occasions to figure out how to do this on our own. 3 hrs. later, we are done. 3 frigging hrs.!!!!!!Michael B.
Customer did not leave a comment.Alice P.
The Lady that does the U-Haul rental is not professional and is quite rude. None of the computers in this establishment works. Would not recommendPandora D.
Customer did not leave a comment.Chris Y.
Very nice people.. NothingRICHARDV W.
Customer did not leave a comment.Brandon S.
Customer did not leave a comment.Gilbert B.
Everything was geat! Lady was very knowledgeable I was in and out in less than 10 minutes. She even printed me a receipt.CYNTHIAVERONICA S.